No. 4 of 4-Star Select Hotels in Wakayama Prefecture
"The location is far from the city centre. If you are not driving it is a bit difficult to find restaurants, except if you wanna eat in the hotel. The location is not far from the fish market, maybe 5 mins walking distance. The hotel looks old but has good maintenance and it has superb scenery as near yachts pier."
"Facility : Hotel provide open hot spring to every host and private hot spring with very reasonable price. Both have good view, clean facility and clear instruction
Service : All staff are helpful and polite. Welcome message everywhere.
Food : tasty and fresh dishes to let you taste Japan everyday. In addition, they introduce to you different sake with very good price. Lastly, staff will introduce to you different dishes so as to understand Japan more."
"The hotel has a great location with direct views of Wakayama Castle, and there's a bus stop right outside. It's about a 20-30 minute walk to the JR station, and mostly a straight path, which is pretty convenient. The room size itself was quite good, offering excellent value for money."
"Each room has a sea view, which is very healing
The environment of this hotel has a Mediterranean design
There is a parking lot in the hotel
The hotel staff is friendly and polite
The environment of this hotel has a Mediterranean design
Each room has a sea view, which is very healing
It is a good place to come with your lover"
"Highly recommend the Wakayama Onsen Hotel!
The hot springs are absolutely wonderful, genuinely natural, and the facilities are very clean. Each hot spring room even has a TV.
The sauna room also has a TV.
It's about a 7-minute walk from the station, and there aren't too many dining options nearby.
They offer free ramen 🍜 after 9:30 PM, free ice cream 🍦 after your hot spring dip during the day, and free massage chairs. You can also borrow and read as many manga books as you like."
"So many people! Everyone checked their luggage online, and the check-in and check-out were self-service. The location is absolutely fantastic, you can see tourists from all over the world. The downside is that the entrance is hard to find. Well, Osaka Station is huge after all! We spent a long time looking for the entrance near Yodobashi Camera and couldn't find it. Turns out there's a dedicated entrance from the first floor, don't go through the shopping mall. There's also an entrance on the second floor, connected to a skywalk."
"This hotel is really old and not very cost-effective. In addition, it was difficult to connect to the hotel's wifi, and it took a long time to set it up with their staff. The location is relatively remote, so it would be better if you drive by yourself. In addition, children without extra beds will be charged separately. If I hadn't booked at last minute and had no choice, I would really want to change hotels."
"Seeing that their hotel is cheap, I chose to try it.
It's a Zhongbao, although it's an older hotel
But it is very well maintained, the feeling of a traditional hot spring hotel
The location is near Ji Sanjing Temple, it is very convenient to go by the way.
The hot spring is quite good, there is an open-air hot spring, the warm pool ice pool is good
The hot spring opening time is relatively poor, 11 to 22 o'clock
It would be better to open in the morning."
"Facilities: Fully equipped
Hygiene: Clean
Environment: Excellent
Service: English communication was no problem
The hotel is located next to Hainan Railway Station and has free hot spring access. Transportation is convenient, and there's a huge supermarket nearby. I'd come again next time."
"Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience.
Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money.
What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated.
Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service."
Very Good
241 reviews
8.4/10
1 night
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9.3/10
Great
IItagaki motokoWe had a wonderful stay at this hotel during our Japan trip. The room was clean, comfortable, and well maintained, with a beautiful atmosphere and excellent facilities. Staff members were polite, helpful, and always smiling, making us feel very welcome from check in until departure. The location was convenient, close to restaurants, attractions, and public transport. Breakfast was delicious with many choices, and the overall service exceeded our expectations. Everything was smooth, relaxing, and enjoyable. We truly appreciated the hospitality and would definitely return again in the future someday soon.
MMouseSkyOn my second night, I discovered the soundproofing was terrible. There was a bunch of 'monsters' in the room next door – it sounded like people from several rooms had gathered, chatting loudly, opening and closing doors constantly, and laughing and shouting hysterically. This went on for a long time. By past midnight, I couldn't take it anymore and went down to the front desk.
I was worried there wouldn't be anyone at the front desk, but there were two gentlemen on duty. They told me a sports team had checked in that day and were probably just overexcited. I told them they either needed to talk to them or I'd have to change rooms. The front desk staff went up and knocked on their door, greeting the group (signaling me to go back to my room first). Not long after, the group finally dispersed.
The hotel service was still very good. Running into those ******* was just bad luck for me. Next time I encounter a similar unexpected situation, I definitely shouldn't think, 'I'll just bear it, maybe they'll finish soon.' I should go down immediately and seek help from the front desk.
I'm curious, which country do those selfish, loud people who disturb others in the middle of the night come from?
The hotel breakfast is complimentary and included by default with the room booking. Although simple, it's completely filling. The restaurant is also open during the day for relaxation and offers free drinks.
GGuest UserActually great amenities which are not really listed but you’ll get towels, slippers and pyjamas. They have toiletries by the reception. There is a small onsen as well! Check in is only from 5 pm but you can leave your luggage at the reception downstairs
RRIKO0410Overall: This hotel is superb!
Location: It's about a 10-minute walk from Wakayama JR Station. There are restaurants on the south street nearby and a FamilyMart, but generally, the area feels a bit desolate. However, that's perfectly fine.
Service: Excellent! You can store your luggage. When checking in, you choose your breakfast and delivery times. We tried Japanese, Western, curry, and udon, and both of us thought they were all very good.
Room Amenities: This is absolutely incredible!
They even have a curling iron in the room! Plus, many other items like hair clips and hair ties – basically, everything you could think of is provided.
Additionally, on the first floor, they have various brands of shampoo and shower gel available if you're interested (there are also some in the room). Every day you can pick up some snacks and drinks on the first floor (limited per person). Although I never used this service because I was always full after eating out, I really appreciate it!
Cleanliness: Very clean!
Room Size: Satisfied! It's a very spacious room for Japan, with a separate wet and dry area.
GGuest UserLocation 8/10:
close to the JR station where the buses are as well.
close to a convenient store where you can buy all your necessities.
for those who wants to take a taxi, there's one station nearby.
Restaurants are a little too far, the closest sento is a little too far.
Staff 8/10:
mostly self services, teas and water and other stuff near the check in counter. they have staff to clean your beds for your, if you wish (open or close the door to your bed in the morning).
facilities 5/5:
Shower, sinks, and toilets are very clean. They provide the towels for every night you stay there.
GGupeiyiVery good, simple and clean. Just don't choose this if you don't smoke, as it might smell. You can open the window. Very convenient for going out. The surrounding snacks are all pretty good; the skewers, kani-ya, and Shizutetsu supermarket are all very good and the food is fresh. There's a 7-Eleven downstairs, and the beer there is pretty good.
TThomasThe hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
OOlalla MGreat place to stay close to the train and us station. Staff super nice and friendly, they helped me accommodate on a quiet room as I'm a light sleeper.
Very recommended, I would definitely stay here again!
GGuest UserThe room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.
GGuest UserThe location is easy to find, at the intersection, there are also convenience stores and restaurants nearby.
The beds in mixed rooms are similar to those in capsule hotels, with acceptable hygiene and less shared space. Each person has his or her own locker, which makes you feel more at ease when going out.
The self check-in machine was a bit difficult to use and required the owner to come back to help.
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