"Tha air conditions was not working, the réception could provided us a solution, even when they know there was a problem and accept it. The Windows was not able to be open so the room was hot the whole time
I highly suggest to consider other hotel of possible"
"Service was excellent and gentleman on reception was extremely helpful. Getting into the car park is confusing as we were not given a code, we had to phone hotel to get the code. This needs to appear on the booking confirmation in future. But the guy on reception was very explanatory on the phone and sorted it very quickly.
L"
"The hotel is located across from the train station Lille Flandres. The receptionist is located in the bar. Pressing the bell on the side door is useless. The room number does not include the floor number, so be sure to ask the receptionist. I could not find the flush button for the toilet at the beginning. It is located on the side of the toilet. There are many electrical cords under the toilet, which is weird. Overall it was what I paid for: a cheap hotel to catch my train in the morning."
"Hotel is conveniently located beside Lille Europe station and 10 min walk away from the city centre. There's a huge Carrefour located in Westfield EuraLille.
Room was spacious and contemporary. Breakfast buffet spread was limited compared to other Novotel hotels."
"Great location. Wonderful staffs that are helpful and friendly, especially Gregory, the multi tasking staff. The studio room is very well designed and allocated."
"Very conevnient location if you are travelling or having a short stay. It's on the opposite of the Lille trainstation. For those coming by car, hotel has no parking but there are garages just next to it, costs about 30€extra for a whole night to park the car.
Otherwise hotel very clean, feels safe and staff is friendly. Breakfast was nice and lots of choice. No Gluten-free things, would need to ask in advance. Room are spacious and clean. I would stay again if I'd be nearby."
"The lamp that sparks and the impossibility to replace it. I had to turn off the light from the room and light the light from the bathroom to have a minimum of lighting in the room.
The hotel is well located, between the station and the centre."
"Ideally located between the railway station and the old city center. Very friendly and helpful staff. Clean room, very comfortable bed. Lovely breakfast with home-made treats (the cake is not to be missed!) Excellent price-performance ratio. Highly recommended."
"Relatively disappointed by our experience in this Mama Shelter.
Better than others, in particular Bordeaux.
A room more than average cleanliness, joints that start to moisture, a water leak that is not cleanly repaired, a end of the window's circumference broken and not repaired what can be quite dangerous, a air conditioning that works in Alternance and I'm going through.
And what to say about breakfast, nice, but no resort, you need to spend your time asking if it is possible to come and put back potatoes, fruit, bread, Then what surprise to return to her table and see the server removed the whole table that still included drinks and full socks.
We are not going to come back."
Very Good
106 reviews
8.5/10
1 night
From AU$118
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9.3/10
Great
GGuest UserLocated in the centre of Lille, very close to the main sights and Tourist Information Centre and metro station. The room was a good size, with a decent kitchenette and large fridge, and a nice sized shower cubicle in the bathroom. There were plenty of cupboards, and little touches like lots of hanging space in the bathroom and fold out rack to dry small things. We stayed for 3 nights and not having daily room service did not pose a problem, there was a hoover and iron in the room. The reception staff were friendly, they have a little board with recommended eating places, local shops etc. We didn't eat in the hotel as there were plenty of places nearby, and the supermarket is only a few minutes' walk from the hotel. Altogether a comfy stay in a most convenient location at a very reasonable price.
DDr Massey NazarianNice, pleasantly designed hotel bu I was expecting more amenity for a 4 star hotel. No tea or milk in the room. Only two small coffee capsules (on decaf one normal). No ironing facility in the room. No hair conditioner. No kettle … my phone and heating weren’t wirking.
AAnonymous UserThe room was spacious, and it was good to have hangers and hooks available. However, there was only one shower room and one toilet for our floor, which was not sufficient. There were no hooks in the shower room, making it difficult to hang clothes or towels, and there were also no racks to place shower products. The ventilation in both the toilet and shower room did not seem adequate, and no hairdryers were available. That said, the shower room was clean. Overall, the stay was decent for the price.
GGuest UserIt is a very nice hotel, but my stay was ruined. The hotel had decided to have a DJ blast music from one of the hotel rooms to celebrate festivities in Lille that weekend. The DJ was blasting music through an open window to the street below at exceptionally high volume levels. My room was above the DJ. The music shook the room, it was impossible for us to stay in the room. It was a lovely room but it wasn't fit for purpose, and should not have been hired out to guests when the hotel had arranged for a DJ to be creating that level of noise below them. I arrived at the hotel after a 15 hour journey, desperate for rest before going out to meet friends in the evening. Rest was simply impossible in the room. As a result my evening out was also ruined. At the very least a hotel needs to provide a quite relaxing room for guests, this wasn't done. I would advise you to consider other options available before considering this hotel.
Mmiss banzaiSuch a cute hotel, old building style in the heart of Lille. This hotel has a private parking but with limited space, otherwise there is a lot of public parking along the street outside the hotel. The hotel has a nice restaurant. Haven't tried though this time as I went to the city center to have some nice Asian Thai food. But it looked really nice, also it has a nice terasse, unfortunately I was not at the best season, was cold and rainy but I can imagine in summer to be very cute. The rooms are a bit small but clean, modern and nice. I was really happy with my stay and staff are very friendly.
FFanHeheThis was the second time i booked the hotel. The first time was lovely staying. However , this time is terrible.
You can't believe when you enter the room that box tissue and lady bags were running out. And I requested a sofa bed for my son. But they gave me the baby cot.
Luckily, the staff came and took away the cot and open the sofa bed for me. But I needed to make the bed and put the blanket cover for myself.i thought i was working in the hotel.
Obviously , the room was cleaned roughly. Hotel needs to ensure the staffs to clean every room seriously and make sure to refill enough tissue in the room. You can have a look at the photos. the telephone. Super ..dirty with yellowish tea stain... and the toilet... thousands years limescale sticking on the toilet bowl. Sigh...
The air con was super weak. Pls fix it. We slept with sweat for the whole night.
When we opened the sofa bed, we found the lice jumped out. All legs and feet felt itchy immediately.
Pls make a timetable to steam the furniture and do pest control.
Good points : good location and yummy breakfast
KKate ThomWe were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered.
Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.
JJos Jos JosGreat place, lots of people, good breakfast and fast wifi. I would recommend staying here, the only improvement would be curtains for the beds.
AAugust Victor**📍 Great location**
The hotel is located in the heart of Lille, within walking distance of Vieux Lille, Grand Place and Euralille. Whether it is a business meeting or sightseeing tour, the transportation is very convenient, nearby subway stations and bus lines are numerous, easy to reach the city.
**🛌 Comfortable and modern rooms**
The rooms are spacious and bright, simple and practical in design, and the bedding is soft and comfortable, ensuring a good night's sleep. The sound insulation is excellent and the noise is completely free even on the street. High-speed Wi-Fi is stable and smooth, and the desk and ample sockets provide great convenience for business people.
**👔 Professional and efficient service**
The front desk staff is warm and friendly, English communication is barrier-free, and the check-in and check-out process is fast. The hotel also provides luggage storage and 24-hour front desk service, which is very friendly to guests who arrive early or check out late. Special thanks to the front desk for their thoughtful help to make my trip more smooth!
**🍳 Rich and delicious breakfast**
The breakfast buffet is varied from freshly baked croissants, local cheeses, cold cuts to fruit, yogurt and hot meals. Coffee is fragrant and full of energy for a day's work or exploration.
**💼 Perfect business facilities**
The hotel has a fully equipped meeting room for small business meetings. The lobby lounge area is quiet and comfortable for temporary office or meeting guests.
**🏆 Super cost-effective**
Compared to hotels of the same level in Lille, the price is very reasonable, the service and quality are not discounted, and it is definitely an ideal choice for business and leisure travelers!
Next time I come to Lille, I will definitely stay again. Highly recommended for all travelers looking for comfort and convenience!
Which popular hotels near Westfield Euralille have pools?
Many people travel to Lille Westfield Euralille for a family road trip during the summer or long holidays. L'Hermitage Gantois, Autograph Collection (from AU$257) is a popular hotel with a pool, great for cooling down after a fun day out.