Wyndham Lake Charles

hotel was very elegant. they charge a $25 deposit upon check-in per day. they are also doing renovations so if you don’t mind this hotel is in a decent location close to stores & food places

very good

Great hotel very clean, Hotel clerk was nice and friendly. I didn't want to get out of the comfortable bed. Great price for the stay I will be staying again... It's nothing I will change maybe check out time to 12:00 but my overall stay was Excellent.

The bookings never matched the actual rooms which was frustrating and every booking had to be changed or rescheduled or cancelled so we will not stay again but the staff was nice and the rooms were comfortable for the most part. The a/c didnt work well though

Good value and just fine for my one night stop while traveling.

I have stayed here before when it was a Holiday Inn and was hopeful the change to Wyndham would not affect the experience. Maybe they're still working on it.... When I walked in, there were several people standing near and behind the desk but I could not tell who was an employee as they were all dressed very casually in jeans and t-shirts and no nametags. While polite, there was not a sense of welcome at all. When I got to my room it smelled VERY strongly of chemicals, like it was recently sprayed for bugs or something. It was late so I did not feel like going back down and attempting to change rooms. The AC unit only did Med and Low, no high so it took a bit for the room to cool down. The bed was comfortable but the carpet had that kind of sticky feel to it so I kept my shoes on most of the time I walked around. The indoor pool is supposedly heated, it was not. I went to swim laps the morning after I checked in and the water was cold. The restaurant was not open for breakfast. When I checked out, the person at the desk was dressed more professionally but was not very friendly. Guests should be greeted with a smile, not a blank look. So while nothing bad happened, I was less than impressed with the experience overall.