Guest User
February 8, 2025
The hotel is generally good, but this dining experience was a pitfall. I ordered the specially recommended crab on the first day of my arrival, which cost 550,000 yuan, about 250 yuan, plus taxes and service fees. But the crab meat I ordered this time was powdery and not fresh, which made me doubt the catering management of Ayana Komodo Hotel. I didn't dare to order seafood for the next few days. This kind of five-star hotel should never use dead crabs as ingredients for cooking and processing for guests. This time I chose Ayala Komodo Hotel because of the good memories of staying at Ayala Hotel in Bali a few years ago. But with the memory of eating dead crabs at Ayala Komodo Hotel this time, I will not book this hotel again in the future. The catering management of the hotel is definitely a small loss and needs to be improved.
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