The Vale Niseko
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1 room, 2 adults, 0 children
All properties in Kutchan
The Vale Niseko
2025 Global 100 – Ski Hotels
4-chome-3-17 Nisekohirafu 1 Jo, 044-0081 Kutchan Town, Abuta District, Hokkaido, Japan
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Amenities
Private parking
Golf course
Outdoor swimming pool
Skiing
Hiking
Spa
Massage room
Airport shuttle pick-up
All amenities
Property Description
When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski aparthotel is 17.1 mi (27.6 km) from Rusutsu Resort and 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 27 reviews
Surroundings
Train: JR Hirafu Station
(4.2 km)
Train: JR Kutchan Station
(7.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
2 Bedroom Suite With Onsen + Tatami Room
2 King bed and 2 Futon bed or 2 Futon bed and 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Blackout curtains
Curtains
Wi-Fi in room
Check Availability
15
3 Bedroom Yotei Suite (Dual Key)
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Superior Hotel Room (Lower Ground)
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Blackout curtains
Curtains
Check Availability
10
2 Bedroom Suite With Tatami Room (Dual Key)
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
1 Bedroom Suite With Murphy Bed
1 King bed and 1 Single bed or 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
14
3 Bedroom Yotei Panorama Penthouse Suite
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Superior Studio
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Blackout curtains
Curtains
Check Availability
11
2 Bedroom Suite
2 King bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
1
Superior Hotel Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Blackout curtains
Curtains
Check Availability
10
1 Bedroom Suite With Tatami Room
2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
10
3 Bedroom Suite With Onsen (Dual Key)
3 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
12
2 Bedroom Suite With Tatami Room
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
15
2 Bedroom Yotei Suite
2 King bed or 4 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
7
2 Bedroom Suite With Onsen
2 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
1 Bedroom Suite With Bunk Room
2 Bunk bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
9
2 Bedroom Suite With Bunk Room (Dual Key)
2 King bed or 6 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Hide Room Types
Guest Reviews
8.6/10
Very Good
27 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Kutchan
Review summary
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Onsen Facilities: Both in-room and public onsens received high praise for relaxation after skiing. The onsen was described as clean, spacious, and well-maintained.(based on 1 review)
Zhouxiansheng
March 20, 2025
My first trip to Niseko was great, and the three days at The Vale Hotel were quite memorable. Check-in was very smooth, and there was no annoying waiting at all. The room layout and facilities of the suite were in line with expectations, and it was suitable for a long stay for families. The price-performance ratio is quite good among hotels in the same area. However, the blackout effect of the curtains in the hotel room is not very good, and it is easy to be woken up by the light in the morning. I hope the hotel can improve it.
The hotel is in an excellent location, and you can go directly back to the hotel from the ski slope after skiing. In terms of travel, the hotel shuttle is available on call, which is very considerate. Jessica Tan at the front desk is Chinese. She is not only gentle and beautiful, but also very enthusiastic in service. She helped me check out smoothly, and actively helped me fight for various rights when I stayed in the hotel. She also helped me book the return car. Every link was considered meticulously, which made people feel at ease.
Overall, the flaws do not outweigh the merits. Next time I come to Niseko to ski, I will probably choose here again.
Original TextTranslation provided by Google
Kim Foungchindawong
March 18, 2025
Stayed at the lower ground hotel room. Very convenient as it’s on the same floor as the ski locker but somehow there’s a smell of the boots on the whole floor. We have an upstairs room which doesn’t have this problem so I would suggest book the upstairs room
Guest User
March 8, 2024
This hotel is really great. It’s right in the ski resort and comes with breakfast every day. The highlight is the Chinese counter at the counter. The service is really great. We encountered many problems and Yiyi helped us solve them. Even after checking out, we had to go to another hotel. It was really nice that a hotel even sent us a car to take us there. We couldn’t book a return ticket to the airport online and they took care of it. From now on, we will only come to their restaurant when we come to Niseko. Fortunately, there is a counter for this trip. assistance
Original TextTranslation provided by Google
Liam James Whitley
April 2, 2025
Great onsen and ski-in/ski-out access.
Kipling
March 23, 2025
Luxury at a reasonable price
The property is about 50 yards from the ski lift. The room is spacious and well appointed. We had a kitchenette with fridge and microwave as well as flatware. The Onsen is smaller but nice and comfortable / relaxing.
John D
March 13, 2025
Stayed for 8 nights first week of Feb 25. This is not a ski out hotel. Once you climb two flights of stairs from the ski room you then have to hike to the Ace Family lift. Yes you can ski back but you need to take care descending the stairs to the ski room. Staff were ok but dining room and choice of food was very disappointing, as were some of the staff. Buffet style is the go for breakfast! Unlikely to return. John D
Geraldheng
February 28, 2025
This has been one of the most appalling and infuriating experiences I’ve ever had in booking a hotel. After the sudden news of a life-threatening family health emergency completely derailed our plans, I reached out to Vale/Nisade in hopes of altering or canceling my trip. What I received was nothing short of callous indifference. Instead of any form of empathy or an attempt to find a solution, I was told to sort it out and directed to buy travel insurance—no effort to help, no compassion whatsoever. This level of customer service is not only unacceptable, it's downright disgraceful. They have proven to be a company with zero regard for their customers, and I would advise anyone considering booking with them to think twice. P.s. even though I have made it clear that there is no way we could go for the trip due to the situation, I have still been contacted by them through mobile, text and email to "book my ski related activities as the fill up fast." Even after telling them the situation, they apologize and said they would get back to me. Zero follow up. I genuinely can't emphasize how disappointed I am.
DuffnGuff
February 23, 2025
We have had several stays at the Vale with varying degrees of enjoyment but the overriding feeling is that it has had its' day. At all points, our feelings was one of unfriendliness and 'can't do' with regard to the guests, simple things like asking for a checkout extension are met with fairly draconian financial demands. Their COVID refund (or entire lack of) policy probably meant it irked a bit to keep going there. Very limited and early closing FnB options also add to the limited feel although the onsen remains excellent. For a very family forward hotel, it feels anything but. It's a shame but it's probably had it's day.
Services & Amenities
Most popular business facilities
Private parking
Additional charge
Golf course
Off-site
Outdoor swimming pool
Skiing
Hiking
Spa
Additional charge
Massage room
Airport shuttle pick-up
Additional charge
24-hour front desk
Bar
Tennis court
Off-site
Restaurant
Airport shuttle drop-off
Additional charge
Taxi booking service
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, JPY 1,000 (approx. PHP 393.57) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Taxi booking service
Shuttle service
Free
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese (Mandarin)
Japanese
Food & Drink
Bar
Public Areas
Elevator
No smoking in public areas
Health & Wellness
Tennis court
Off-site
Golf course
Off-site
Massage room
Ski equipment rental
Ski lessons
Ski passes
Spa
Additional charge
Ski gear storage
Ski-in, ski-out resort
Hiking
Skiing
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Accessibility
Stair-free main entrance
Safety & Security
First aid room
First aid kit
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:JPY 2,600 (approx. PHP 1,023.27) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 117
When you stay at The Vale Niseko in Kutchan, you'll be near ski lifts, just steps from Niseko Mountain Resort Grand Hirafu and 15 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park. This ski aparthotel is 17.1 mi (27.6 km) from Rusutsu Resort and 7.4 mi (11.9 km) from Niseko Annupuri International Ski Area.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this aparthotel, which also features hot springs and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this aparthotel, which also features hot springs and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a satisfying meal at Vale Bar and Grill serving guests of The Vale Niseko. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 91 guestrooms featuring refrigerators and microwaves. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What is the cancellation policy for The Vale Niseko?
The cancellation policy for The Vale Niseko varies depending on the type of room and booking conditions.What is the cancellation policy for The Vale Niseko?
What are the check-in and check-out times at The Vale Niseko?
Standard check-in time at The Vale Niseko is 15:00-22:00 and check-out time is 10:00.What are the check-in and check-out times at The Vale Niseko?
What amenities and services are available at The Vale Niseko ?
The Vale Niseko offer top amenities and services include Shuttle service.What amenities and services are available at The Vale Niseko ?
Can I bring my pet inside the The Vale Niseko?
As much as we love pets, unfortunately, we are unable to accommodate them in The Vale Niseko.Can I bring my pet inside the The Vale Niseko?
Is airport shuttle service offered by The Vale Niseko ?
Yes, at The Vale Niseko, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Vale Niseko ?
About This Property
| Nearest Train Station | JR Hirafu Station |
|---|---|
| Distance to Train Station | 4.23KM |
| Average Price From | PHP36784 |
| Hotel Star Rating | 4 |