Kyriad Hotel Kunming XishanWanda Plaza Railway Station Branch Reviews

Response from Property: Dear guest, thank you for choosing Kailiyad and for your support and trust in the hotel. We are still a little disappointed that we did not receive a full 5-point rating from you. Regarding the bathroom without a bathtub, due to brand standards and room size issues, we cannot make any changes. We apologize for not being able to provide you with a perfect stay experience. Kailiyad will strive to do better and hope that Xiaokai's attentive service can make every family member who comes to the hotel feel the warmth of home. We hope that Xiaokai's service can bring you more surprises and emotions. Looking forward to your next visit!

Response from Property: 尊敬的賓客，您好！很高興您選擇入住凱里亞德酒店，看到您的評價小凱頓時呆懵了！酒店地處繁華地段，有着都市的熱鬧和方便，酒店自助早餐品種豐盛，美味可口，外帶會有打包盒的哦！家，是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家，酒店一直希望會用自己的貼心和暖心，成為您心中的那個家外之家，期盼您下次回家！

Response from Property: Thank you, dear guest, for your affirmation. Your recognition is the greatest support for Kyriad! Xiaokai is honored to receive your full score praise. The feeling in his heart is sweeter than tasting honey. Hotels are our foundation, and service is our foundation; Kailiyade started in hotels but not just hotels. Looking forward to our next wonderful encounter and being with you on the road.

Response from Property: Hello, it's an honor for you to choose to stay at the Kyriad Hotel. Regarding the breakfast issue you mentioned, during your stay, the hotel was almost fully booked, and the service staff were unable to immediately take away the plates after the guests had finished using them. However, we guarantee that there will be a clean table available for you to use at that time. Due to the large number of diners, the staff here were indeed overwhelmed, and we hope you can understand more. In addition, the insufficient preparation of coffee beans was indeed our mistake,We apologize for any inconvenience caused and appreciate your valuable feedback. We will definitely listen to your suggestions and urge improvements. I hope you can witness our progress next time and look forward to your next stay~

Response from Property: 感謝您選擇小凱，感謝您對酒店的支持與信任，沒有得到您全 5分好評,小凱心裏還是有點點的失落，可能是小凱還有做的不到位的地方，希望您下次的到來能給小凱指出我們的不足，小凱會努力做到更好， 小凱用心服務讓到店的每位家人都能感受到家一般的温暖,希望小凱的服務能給您帶來更多的驚喜和感動,期待您下次到來!

Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel! Regarding your mention of bathroom odor, we apologize for not receiving any feedback during your stay. Your valuable feedback is very important to us, and we suggest that you contact the hotel front desk as soon as possible to solve any problems during your stay. We will inform the relevant departments of your opinions to improve service quality; If you come here next time, we hope you can book this hotel again and give us a chance to apologize; Looking forward to your next visit!

Response from Property: Wow~, thank you very much for such a careful comment, Xiao Kai is really happy. I'm glad you recognize Kyriad so much, and the room that little Kai has prepared for you. I'm glad to know you, how I hope to be friends with you, your encouragement and support is the goal to promote Xiao Kai forward, Xiao Kai will work harder to do a good job in service quality, thank you for your appreciation and liking of Kyriad, Kyriad also likes you~ Welcome to stay at Kyriad Hotel again, thank you, goodbye. .

Response from Property: 尊敬的賓客，您好！感謝您入住凱里亞德酒店並對我們的服務滿意，也非常感謝您對我們的支持與厚愛，我們一定會更加努力，竭誠為您提供更為優質的服務，期待您下次光臨！謝謝！PS. 如果您是對我們的服務很滿意，評分應該是5分。謝謝您的關注！

Response from Property: Dear guest, thank you for visiting Kailiyade Hotel (Kunming Dianchi Wanda Branch) and giving us a highly acclaimed review; I am very pleased that you have chosen us to accompany you on your trip to Kunming, and I am also very pleased that our facilities and services have satisfied you; Thank you for your encouragement and support of our work. We will continue to innovate in our services and provide better quality service for every customer who comes to our storeIn our future work, we will work even harder to create a warm and homely atmosphere for customers! The staff of Kerry Hotel sincerely look forward to your visit again and wish you and your family good health and all the best!

Response from Property: Thank you for your evaluation of Keriad, the recognition of Keriad, the customer is the source of first class, with your injection, Keriad ocean will be bigger and bigger, more and more beautiful, Keriad believes in guests as friends, here to provide you with comfortable, quiet experience space, feel the warmth of home, Xiao Kai looks forward to you often come to sit, but also hope to become your friend forever

Response from Property: 尊敬的賓客，您好！ 感謝您的細心點評哦！您肯定是一個相當有品位的人！服務好是因為有像您這樣的客人隨時關注着我們，我們致力為您提供親切周到的入住體驗。我們信奉客人是家人，所以您在入住間的一切，我們都尤為的關心，關懷，體貼，照顧，温暖，是每位小凱酒店人送給您最真誠的禮物，在這裏，我們會一如既往用親切的笑容歡迎您的再次到來，謝謝

Response from Property: Dear guest, hello! Seeing your review, our hotel friends are extremely happy. We are honored to receive your evaluation of our service. We have always maintained a warm and sincere attitude towards serving our customers. Comfortable, quiet, warm, and simple accommodation spaces are the lifestyle that our hotel staff are committed to creating for you. We look forward to your frequent visits and waiting for you to come back home

Response from Property: We are very sorry that the room did not meet your expectations. We have recorded your feedback on the space and are planning to optimize some room types. Although the hotel is compact, it has complete facilities and reasonable traffic flow. We will strengthen the information during booking in the future. Thank you for your honesty and look forward to the opportunity to make up for it and give you a more comfortable experience.

Response from Property: Dear guests, hello! Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work, and making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!