Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.8
Cleanliness8.8
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Positive reviews(764)
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Would stay again(27)
Negative reviews(29)
LalalR
Privilege Queen Room
Stayed in Jun 2025
Business traveler
5 review
8.0/10
Very Good
Posted on Jul 14, 2025
Good location, near 潘家湾subway and in the city center. The room is not big but not cramped at all for 2 guests. There is no bottled water service, but have water coolers. If water runs out, you have to change it yourself. At that tome I stayed, my room ran out of water before I even checked in, but there was no staff to change it before the customer checked in. The counter staff looked very busy and did not have much service. When I asked for help once and waited for 10 minutes 😼
Response from Property: Thank you for your valuable suggestions. It is a pity that we did not receive your five-star praise. Your satisfaction is our goal. We apologize for the inconvenience. We will continue to work hard to improve our equipment and provide you with better services and accommodation experience.
Anonymous User
Cozy Single Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 7, 2025
The room was spacious and newly refurbished. The bed was comfy. 5 minutes walk from the metro station Panjiawan Exit C and just 3 stations away from the Kunming Railway Station. Halal restaurant just next door of the hotel and cheap. Daily cleaning was also provided. Need to pay 50 yuan deposit upon check in. Check in process was easy.
Response from Property: Dear customer, hello! Thank you very much for your support and high evaluation of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
choi
Cozy Single Room
Stayed in Apr 2025
Solo traveler
112 review
8.0/10
Very Good
Posted on Jun 6, 2025
Decent stay, decent room, location was close to the subway it was fine for a night stay
Response from Property: 感謝您寶貴的建議,很遺憾沒有得到您的五星好評,您的滿意是我們追求的目標,給您帶來不便敬請諒解,我們將繼續努力,繼續改進設備,為您提供更優質的服務和入住體驗
Guest User
Privilege Queen Room
Stayed in Apr 2025
Couple
2 review
7.5/10
Posted on Jun 4, 2025
Perfect location with clear room. Their service is good and friendly.
Response from Property: 感謝您寶貴的建議,很遺憾沒有得到您的五星好評,您的滿意是我們追求的目標,給您帶來不便敬請諒解,我們將繼續努力,繼續改進設備,為您提供更優質的服務和入住體驗
Anonymous User
Cozy Single Room
Stayed in Mar 2025
Solo traveler
37 review
7.0/10
Posted on May 27, 2025
Good location 5 min walk to subway, relatively clean too. Overall comfortable stay
Response from Property: 感謝您寶貴的建議,很遺憾沒有得到您的五星好評,您的滿意是我們追求的目標,給您帶來不便敬請諒解,我們將繼續努力,繼續改進設備,為您提供更優質的服務和入住體驗
Guest User
Privilege Queen Room
Stayed in Jan 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Mar 13, 2025
Awesome clean hotel room. They give u a whols water dispenser in your room. Great location and such amazing food nearby. I really can't wait to get to kunming again.
Response from Property: Thank you for your five-star praise! I wish you a refreshing mood every day, full of freshness, flowing sweetness, and growing love; I wish all your wishes will be successfully realized, happiness will always stay in your heart, and troubles will stay far away from you.
Bar Rotem
Privilege Queen Room
Stayed in Jul 2025
Solo traveler
22 review
6.5/10
Posted on Aug 26, 2025
Good hotel that probide what is in the picture, no more. No housekeeping even though I said for 3 days... Had to grab from reception myself
Response from Property: 您好!實在抱歉.給你帶來不好的入住體驗!您入住到離店都沒有諮詢過酒店工作人員客房清潔服務問題哦!酒店客房續住清潔服務中午12:00開始.您這邊入住三天早上您出去都告知前台工作人員做清潔服務.客房也是按照您的要求做清潔.很遺憾沒有得到您的五星好評.祝您生活愉快!
Guest User
Privilege Queen Room
Stayed in Dec 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 23, 2025
The hotel is located at walking distance from the Kunming Metro, specifically Panjiawan (潘家湾) station. If carrying luggage, take Exit B of the station as it has an elevator. The rooms are neat, clean, and spacious. The room I was assigned had both reusable and disposable slippers, again very good for sustainability. The staff were helpful and attentive. There's a fruit shop right next to the hotel which had really nice and economical fresh fruits. One can visit a nice park called Cuihu Park (翠湖公园) after a walk from here and can find a number of shops along the way Overall, it was a pleasure staying here.
Response from Property: Thank you for your five-star praise! I wish you a refreshing mood every day, full of freshness, flowing sweetness, and growing love; I wish all your wishes will be successfully realized, happiness will always stay in your heart, and troubles will stay far away from you.
Vera
Cozy Single Room
Stayed in Jun 2025
Solo traveler
16 review
7.0/10
Posted on Aug 3, 2025
I've stayed here two times. Both times my key card didn't work after the first night and I needed to go to the reception to have it reactivated every time I came back to the hotel. This morning someone opened the door of my room at 8am even though I had it locked. The rooms are fine and it's a cheap rate but I will not stay here again.
Response from Property: 感謝您寶貴的建議,很遺憾沒有得到您的五星好評,您的滿意是我們追求的目標,給您帶來不便敬請諒解,我們將繼續努力,繼續改進設備,為您提供更優質的服務和入住體驗
Jasminiag
Cozy Single Room
Stayed in Jan 2025
Solo traveler
199 review
10/10
Outstanding
Posted on Feb 6, 2025
Friendly staff. Spacious rooms. Heater works great. Strong wifi. Clean.
Response from Property: I am very happy to bring you a wonderful experience. Our meeting is wonderful and I hope this beauty will continue!
Sem S.
Cozy Single Room
Stayed in Nov 2024
Couple
31 review
8.0/10
Very Good
Posted on Dec 8, 2024
We stayed here for two nights. It was okay. The room wasn't too big but large enough for 2 to stay. There were a lot of bugs in the room. Many mosquitoes and ants. That wasn't great. Was nice to be able to do laundry. Staff is friendly enough. We had to pay a deposit which is a first for me in China.
Response from Property: Thank you for your valuable suggestions. It is a pity that we did not receive your five-star praise. Your satisfaction is our goal. We apologize for the inconvenience. We will continue to work hard to improve our equipment and provide you with better services and accommodation experience.
Rynx
Cozy 2-bed Room
Stayed in Apr 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Jun 2, 2025
near if you want to go jacaranda street, near to halal restaurant by walking, also near with citt centre..love
Response from Property: 感謝您的五星好評!祝你每天的心情都刷新,充滿新鮮,流淌甘甜,滋長愛戀;祝你所有的心願都會順利實現,快樂永駐你心間,煩惱躲你遠又遠。
Guest User
Cozy 2-bed Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 1, 2025
Nice hotel, all services provided, very friendly staff highly recommend, its next panjiawan metro station, welcoming to foreigners.
Response from Property: 感謝您的五星好評!祝你每天的心情都刷新,充滿新鮮,流淌甘甜,滋長愛戀;祝你所有的心願都會順利實現,快樂永駐你心間,煩惱躲你遠又遠。
Guest User
Cozy Single Room
Stayed in Feb 2025
Solo traveler
1 review
7.0/10
Posted on Mar 18, 2025
The room looks good but the maid didn't clean at all, just changed the trash bag. Not changing the bed sheets and blankets makes me allergic to dust mites. The air conditioner is noisy.
Response from Property: 感謝閣下對我們提出的中肯意見。對閣下在住期間的不愉快經歷,我們深表歉意和遺憾。老闆非常重視每一位賓客的意見,我們將進一步完善並改進我們的設施與服務。我們真誠期待閣下的再次光臨。
HannahLouisa
Cozy Single Room
Stayed in Feb 2025
Traveling with friends
5 review
6.5/10
Posted on Mar 9, 2025
For a one night stay this hotel wasn't bad and is within walking distance of places such as the old street and parks. However the hotel itself is located on a noisy compound which easily disturbs sleep.
Response from Property: Dear customer, thank you for staying with us. We have always paid attention to the guests' experience during their stay and actively improved our professional level and service standards. However, are you sure the room pictures you took are ours? The room environment is completely different from that of our hotel. Are you sure they are not pictures of other hotels? We strive to make guests feel the warmth of home. We are sorry that we are still not perfect in some aspects. Thank you for taking your precious time to tell us our shortcomings so that we can improve. We are willing to grow with your attention and look forward to serving you again when you stay next time.