Amari Colombo Sri Lanka Reviews

Lovely venue and service is good with added staff for areas which are very busy.

five star hotel with 0 service! 1. Got a call at mid-night and a man is moaning via phone. 2. Called the front desk before arrival and they hang up our phone by pretending forward the call 3. Got some emergency situation and wanna see if could cancel the booking, the hotel put us on hold more than 24 hours, ignoring nearly 10 ties followups, however they reply us within 30 minutes once my friend check-in. The hotel put our request on hold by using lame excuses like manager is on leave, manager is in meetings, manager need to get approval from upper level…. Understood if the booking can’t be cancelled, however, how they operate and react is definitely not meet a 5 star hotel standard.

The hotel seems to have just opened for more than a month. The hardware is basically up to standard. The beds are also qualified. The service is quite enthusiastic and hard-working. But the management is a bit chaotic and far inferior to those managed by foreign capital. I hope to become proficient in the work as soon as possible. The hotel buffet is pretty good. The Italian restaurant on the 26th floor is also OK, but the quality of the room service needs to be improved. In terms of cost performance, this hotel is very high.

Opened in December 2014, it's generally OK, but the first floor doesn't have security checks like other 5-star hotels, and the room details are still lacking, maybe because it's still relatively new, but after staying for 7 nights, I can see that it's slowly improving. The bar on the top floor is not big, and the swimming pool closes early. Overall, it's a bit worse than other old brands of the same price, but the breakfast is very rich!

Service: Great service, very clean Hygiene: Very good hygiene, the hotel does not have toilet paper Facilities: Newly opened hotels have complete facilities Environment: The swimming pool on the 26th floor of the hotel faces the sea, and the all-day restaurant on the 5th floor is also good

The hotel is newly opened with good service and good hardware

Very good and enthusiastic

It was very good experience and customer service was excellent and Damsara was very good and Sithara in the Ahara restaurant. They had full attendance for us and whenever we need assistance they war there. I would like to highly recommend this place. Rate 5 out of 5

I participated dinner buffet on 10/01/2025.It was an excellent service and good customer service from Staff members of Ahara restaurant ( Damsara & Sithara) very supportive guys. I highly recommend this restaurant not just for its delicious food, but for the top-tier service that makes dining here a truly special experience.

We visited the ahara restaurants at amari hotel colombo for the lunch buffet the food was delicious and a lot of cuisine varities were offered..the sevice was also excellent special thank for the restaurant waiter mr bimsara very friendly. Super sevice thank you mr bimsara.. We are looking forward to dine here again thank you very much

We had Lunch in the "Ahara Restaurant ". The restaurant serves breakfast, lunch, and dinner. The food at the restaurant was good and the waiters were polite. The Hotel is open recently and after lunch we just went to see the rooms and it was perfect. Very clean and organized everything in detail and set up was superb. Hotel looks very clean and very peaceful. Definitely i will come back & i will recommend Amarai Colombo for all travelers.

My girl friend and i went for dinner at the amari hotel.thank you to everyone at "ahara" restaurant.including mr Damsara who helped celebrate her birthday today .this restaurant offer delicious food excellent service ..😌🙏 thank you your lovely hospitality

Visited the buffet for lunch with colleagues from work. Was pleasantly surprised by the good selection of food on offer. Took some time to explore the hotel and look at the shuttle of Colombo. This is a good spot to visit and chill, especially in the late evenings.

A new hotel thats opened in Colombo and I would say its a lovely place to stay in. We went there for our anniversary and the suite we booked was spacious, nice ambiance with clean surroundings ! The staff was super friendly as well. The food was great and overall I would highly recommend for you to book this lovely hotel if you prefer good quality five star service and delicious food!!