Keys Prima by Lemon Tree Hotels, Thekkady

It was really awesome stay at thekkady keys prima, very nice and professional staff at reception, well maintained and cleaned rooms, amenities were so perfect, all requests has been fulfilled, it was best stay in hole trip

Location is excellent. Its just beside periyar tiger reserve ticket counter and kalari centre. Rooms are big. Nice breakfast. But there is n issue with their buffet. The non-veg counter was always remain empty even after frequent asking

Excellent stay. Perfect location, food, amenities all good. Welcoming staff and very helpful. Must stay.

Key's is near boating and elephant camp. Food and accommodation are fine. Better to book food ***** with room booking

It's great time staying in keys prima, you should come and stay here launch is good breakfast is nice.

Very kind, polite and professional staff. They have very clean rooms, dining area is a plus point. They have buffet for breakfast, as per the staff they arrange for buffet in dinner as well depending on no. Of guests. Very delicious food served.

Location good rooms good very neat and clean room sizes are very good all ways better and good for all

This is a great place!!! The service was wonderful and professional. Saji offered amazing service. Food was top notch. Rooms are quality as well. Dining area is well lit and modern. Would stay here again next time we come around. Vijay and Dainen

We reached post Dinner and were received by 02 smiling gentlemen… even the deco security guard helped us with the parking so full of energy at that hour… We loved it since we were so tired. The staff was tolerant of my 2-year too - so sweet of them… the boy who escorted us to our room was pretty chatty (sweet but somehow we were tired and couldn’t reciprocate much 😊). During the the bf as well, the staff was so warm attentive and all smiles… we felt so lovely— it added to the beauty of the place and some good memories to our trip… it was during check out that 01 star dropped… there was this last at the reception who didn’t know how to smile I guess… felt a bit misfit with the entire vibe of the hotel staff… The garden rooftop existence was informed to us by the staff which my baby enjoyed a lot… Had this lady been present during our check in, it wouldn’t have been such a pleasant experience at all… She seemed so full of herself… During check out, I was speaking to someone n she just so bluntly asked me to hand over the key which I obediently did (god forbid she would have scolded me next😂) , anyway since we had to rush for the boat ride and it was almost 1030 hrs, we couldn’t give the feedback… although I did return at around 1515 hrs while we passed through keys and went up to the reception found the same lady and asked her if you nees my feedback still since we were running late in the morning.. she said ..no madam not needed… which felt a little weird … I went back coz we realised coz of 01 person, we shouldn’t undermine the efforts of others.. but I found her smile-less attitude pretty demeaning as if she’s doing the customer a favour by her presence… aprt from her… rest all our encounters were pleasing and joyful!! (I hope she hasn’t filled and submitted a fake review from #104, checkout at 1030 hrs on Sept 29)