Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Reviews

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

117, Jln Pudu, Bukit Bintang, 55100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 55100, MalaysiaSee Hotel Details
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala LumpurSwiss-Garden Hotel Bukit Bintang Kuala LumpurSwiss-Garden Hotel Bukit Bintang Kuala Lumpur
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1 night

Guest Reviews

8.6/10
Very Good
978 review
Verified reviews
Location8.9
Amenities8.4
Service8.7
Cleanliness8.6
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All reviews(978)
Positive reviews(936)
Reviews with photos/video(283)
Convenient for shopping(45)
Perfect for business trips(30)
Located downtown(27)
Comfortable bed(23)
Tasty food(18)
Strange smell in room(11)
Stayed multiple times(5)
Large bathroom(5)
Negative reviews(42)
Wai Kuen
Deluxe King Room
Stayed in Jun 2025
Business traveler
13 review
6.0/10
Posted on Jul 24, 2025
Stay 1 night for a business trip. Great location ! Walking distance to Jalan Alor where you can find lots of food & massage here. Downside, there is no lift from the car park to the lobby. As a 4 star hotel standard, amenities should be improved better. 1st, room doesn't have towels have ask from house keeping send to the room, 2nd, the pillow case not cleaned, 3rd the kettle is rusting
6/7
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
60 review
10/10
Outstanding
Posted on Jul 24, 2025
I had a wonderful stay at Swiss Garden Bukit Bintang. The hotel is very comfortable and clean, with a cozy and well-maintained room. The toilet was spotless, and the overall ambiance made the stay truly enjoyable. One of the best things about this hotel is its location — it's very close to shops, restaurants, and popular attractions. It's definitely a hotspot for tourists, making it a convenient place to stay whether you're in Kuala Lumpur for shopping, sightseeing, or food hunting. The receptionist was extremely friendly and helpful throughout the stay, which made the experience even better. Breakfast was great with a good variety of food to choose from. Overall, I highly recommend this hotel for anyone visiting Kuala Lumpur. You won’t be disappointed!
Anonymous User
Deluxe King Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 23, 2025
Clean room and bedroom! The shampoo provided is really nice, love the peppermint smells. Had their bread buffet, not many choice but overall the food is nice and tasty. Will come for second stay. Walking to Stadium Merdeka for concert, not a problem. Good!
AK777
Deluxe King Room
Stayed in Jun 2025
Business traveler
9 review
6.5/10
Posted on Jul 28, 2025
The staff was nice, but cleaning should be much better. I had to call housekeeping to replace bedsheets and towels as it was really dirty. Also the room itself looked like it's not cleaned properly: dust in the corners, some dirty spots. The windows were very dirty too. Also I'd booked the same room type as my colleagues, but got a room on the 4th floor, while they got 15th with great views.
Shariah
Deluxe Twin Room
Stayed in Jun 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jul 29, 2025
Clean. Very good service. Variety of breakfast. Near at attractive places. Very busy road.
Guest User
Deluxe King Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 9, 2025
I love stay at the hotel, clean and convenient to wherever I want to go. The staffs are very friendly  and patient
Dora Dora
Deluxe King Room
Stayed in May 2025
Family
100 review
10/10
Outstanding
Posted on Jun 8, 2025
The location is awesome, walking distance to Bukit Bintang, but if you take Monorel train and alight from Imbi station, have to jaywalk abit to cross the road when walking to hotel. Otherwise I would want to comeback and stay at Swiss garden hotel for my next KL visit.
6/7
Amsia
Deluxe Twin Room
Stayed in May 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Jun 16, 2025
Thank you for early check in 👍 Walk to GMBB🚶♂️➡️😀 Recommended 👍
Anonymous User
Deluxe Twin Room
Stayed in Feb 2025
Family
14 review
10/10
Outstanding
Posted on Apr 1, 2025
Very clean and nice interior design hotel, will take another opportunity to stay again in future. Well done the management and all the staff. Good job.
Sharon utim
Deluxe Twin Room
Stayed in Jan 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Feb 11, 2025
Clean room.. friendly staff .. strategies location for traveler..will definitely come and stay again
Lowell
Deluxe Twin Room
Stayed in Jun 2025
Solo traveler
10 review
7.0/10
Posted on Jul 31, 2025
The hotel is of the 3 star category. Location is very good for KL city & Chinatown shopping trip. The price is competitive hence the occupancy is high so Checkin & Checkout were on the dot or earlier . 3pm checkin and next day checkout is 12 noon.
Anonymous User
Deluxe King Room
Stayed in Jun 2025
Family
2 review
5.0/10
Posted on Jul 31, 2025
The hotel did not meet my expectations, and the room was not clean. Additionally, if you're not a hotel guest, you won't be allowed to use the lobby restroom at night, as it is locked. On a positive note, the hotel is within walking distance of Jalan Alor.
Guest User
Deluxe King Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Apr 2, 2025
good experience and good service with a good breakfast
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Solo traveler
30 review
8.0/10
Very Good
Posted on Aug 1, 2025
Well appointed room , clean, plenty of natural light and good hot water. Nice hotel, lobby was a bit cold. In a good location for dining and shopping. Malaysian hotels have big time gap between check out and check in.
Nikki786
Premier King Room
Stayed in Jun 2025
Business traveler
23 review
9.0/10
Great
Posted on Jul 25, 2025
It was my first visit to Malaysia, i loved the location of the hotel as it was not so close to the tourist areas, however, i found the rooms to have not much lighting, lights were too dim, it was very difficult to put on makeup or cleanse your face. When i first got to the hotel, i requested for clean towels as there were no towels in the room, only 2 facecloths i asked the male cleaner & showed them to him & he lied that the hotel has no hand towels, i left to go out, someone came into the room however if it was the cleaner, i could not understand why they came into the room, only the towel on the floor was taken, no new towels were given, my spectacles were folded, which i dont do which was weird as i put the do not disturb sign on the door, i got a fright & quickly opened the safe to check if my stuff was still there, so i asked the front desk not to allow them to clean the next day if i am not there, however still someone came in, & pretended to be cleaning but i took clean towels & gave in the dirty ones before i left & he/she put an extra roll of toilet paper despite there being an extra one, although i put the do not disturb sign on the door. Also the rooms are not sound i could here noises in the corridor & the next room.