WOLO Kuala Lumpur Reviews

Response from Property: Dear Patrick Kok Heng,Thank you for sharing your review with us. We are pleased to hear that you had a great stay at WOLO with the nice and clean room as well as the helpful staff. We aim to provide the best possible experience for all our guests, and your positive feedback encourages us to continue delivering exceptional service. We are glad that you enjoyed the windowless room and that you found the room was spacious and comfy. Meanwhile, if you wish to enhance your stay experience, we recommend you our Gold Room or Platinum Suite, promises a better stay just for you. We can't wait for your return in your next visit to Bukit Bintang! Come and find out more hidden treasures in the city of entertainment! We hope to see you soon!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Anonymous User,Thank you for your feedback and for choosing to stay with us. We’re glad you enjoyed the great views from our higher floors—it’s one of the highlights of our location!We appreciate your patience during our lobby renovations, which will be completed shortly. We’ve taken steps to minimize any disruption to your stay, and we hope the upgrades will enhance your future visits.As you mentioned, our central location can make pick-ups/drop-offs a bit challenging at times, but our team is always happy to assist with directions or recommendations for smoother transitions.We hope to welcome you back soon for another enjoyable stay with us!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Albert Setyawan,We’re thrilled to hear that our location played a key role in your experience.WOLO stands at the heart of Kuala Lumpur’s most dynamic district — ideal for guests who want to explore boldly and make the most of every moment in the city. We’re happy that this resonated with you.Thank you for your kind words. We hope to see you again at WOLO.#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Sui Kiat,Thank you for your thoughtful review. We’re delighted that our room facilities to the excellent service as well as the prime location contributed to a memorable stay. Feedback like yours reminds us of why we do what we do — to ensure our guests feel inspired, supported, and right at home.WOLO is more than just a place to stay; it’s a space designed for those who embrace new experiences and choose to live bold.We hope to see you again on your next KL adventure.#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Anonymous User,Thank you for sharing your positive review. We are pleased to hear that you found our hotel to be a nice place to stay with with the convenience of our prime location. Our location in the vibrant city center indeed offers plenty of entertainment and convenience for our guests, and we are thrilled that you enjoyed exploring the area. We appreciate your recommendations to others and we can't wait for your return!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Guest User,Thank you for choosing WOLO Hotel and for sharing your kind words about our location and service! We're delighted you enjoyed your stay.We appreciate your reminder about the deposit - our team always processes refunds promptly upon checkout. For future stays, please don't hesitate to ask our front desk about your deposit status before leaving; we're happy to assist!We hope to welcome you back soon for another great experience.#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Guest User,Thank you for sharing your detailed review. We are delighted to hear that you enjoyed evey aspect of the hotel from our prime location to the view as well as the cleanliness. It's glad that your expectations were et and we appreciate your recommendation to others. We look forward to see you again soon!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Yuppieinbkk,We’re truly grateful for your kind words and happy to know that our location and service met your expectations. Your feedbackand loyalty encourages us to keep delivering the experience we’re proud of here at WOLO.Our team is passionate about providing the kind of stay that reflects our city’s character — bold, vibrant, and full of life.Looking forward to welcoming you back soon.#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear chikkupublishing,Thank you for choosing to stay with us and for sharing your experience. We’re delighted you enjoyed our central location and easy access to the malls—it’s one of the perks we’re most proud of!We appreciate your thoughtful note about traffic in the area. As you wisely mentioned, planning outings outside peak hours can make exploring even smoother. For future visits, our concierge team is always happy to help optimize your itinerary with the best walking routes and transit tips.We hope to welcome you back soon for another convenient city stay!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear dhiladin,Thank you for sharing your recent stay experience with us. We are delighted to hear that you enjoyed the convenience of our location in the heart of Bukit Bintang. Our location in the vibrant city center indeed offers plenty of entertainment and convenience for our guests, and we are thrilled that you enjoyed exploring the area. We apologize for any disappointment caused by the breakfast options not meeting your expectations. We understand the importance of starting the day off right with a satisfying meal, and we regret falling short in this regard. Rest assured, we take your feedback seriously and will review our breakfast offerings to ensure a wider variety of options.We take your comments seriously and will work on making improvements. We hope to see you again soon!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Justin Potato,We’re absolutely thrilled to hear you enjoyed your stay in our WOLO Suite and appreciated the thoughtful touches like the Marshall speaker, premium amenities, and spacious layout—it’s fantastic to know these elements made your experience memorable!Our location in the vibrant city center indeed offers plenty of entertainment and convenience for our guests, and we are thrilled that you enjoyed exploring the area. While we don’t currently have a gym or pool, we’re delighted you still found our design and comfort to be standout features. Your feedback is invaluable as we continue to enhance our offerings.We’d be honored to welcome you back for another exceptional stay. Until then, safe travels!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Guest User,Thank you for sharing your kind review. We are pleased to hear that you enjoyed the convenience of our prime location, the view from the room and we are glad that the bed and pillow added value to your stay. We take great pride in providing a beautiful and comfortable environment for our guests, and we are delighted that we met your expectations.We can't wait for your return in your next visit to Bukit Bintang! Come and find out more hidden treasures in the city of entertainment! We hope to see you soon!#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Azizans,Thank you for being a loyal guest and for choosing WOLO as your number one stay in Kuala Lumpur. We truly value your continued trust in us, and it’s always a pleasure to welcome you back.We sincerely apologize that your recent experience did not meet the high standards we strive to uphold, especially regarding the service from our team. Your feedback about unfriendly staff and unfulfilled requests is concerning, and we’ve shared this with our leadership to address immediately.That said, we’re glad you still enjoyed our rooms and prime location, which are hallmarks of the WOLO experience. Your satisfaction is our priority, and we’d love the opportunity to restore your confidence during your next visit.We look forward to welcoming you back.#LiveBold,WOLO Kuala Lumpur

Response from Property: Dear Katherine Hueying,Thank you for sharing your recent stay with us and thank you for staying with us for second time. We're truly pleased to hear that you enjoyed every aspect of the hotel. It’s always encouraging to know that our efforts to provide a bold and comfortable stay are appreciated.At WOLO Kuala Lumpur, we aim to create experiences that reflect the energy of the city and the individuality of each guest. Your kind words inspire us to continue doing what we love.We hope to have the pleasure of welcoming you back soon for another memorable stay in the heart of KL.#LiveBold,WOLO Kuala Lumpur