Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities7.5
Service8.0
Cleanliness8.2
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All reviews(330)
Positive reviews(292)
Reviews with photos/video(95)
Awesome stay(48)
Amenities were average(14)
Easy to get around(9)
Perfect for business trips(7)
Located downtown(7)
Convenient for shopping(7)
Clean bathrooms(5)
Friendly front desk staff(5)
Negative reviews(38)
Tripeon
Deluxe Queen Room with No Window
Stayed in May 2025
Solo traveler
55 review
10/10
Outstanding
Posted on Jun 29, 2025
Had a good clean stay at Mesui hotel. Location of hotel is great within walking distance from Jalan Alor and Pavilion mall
Evelyntay88
Deluxe Twin Room With No Window
Stayed in Feb 2025
Couple
1 review
8.5/10
Very Good
Posted on Apr 1, 2025
Feel very comfort stay in this hotel ,all the staff very friendly and helpful. Will stay again next time.
KEVIN YEO C L
Deluxe Queen Room with No Window
Stayed in Jul 2025
Solo traveler
7 review
5.5/10
Posted on Sep 2, 2025
The location is quite far away from jalan alor. U may choose other hotel which nearer to the shopping malls and food street
MTPN
Executive Queen Room
Stayed in Jul 2025
Solo traveler
5 review
7.5/10
Posted on Aug 19, 2025
If you are looking for an affordable, no frills place to rest during a short trip this hotel would be the ideal choice due to the location and the amenities/facilities
- Upon checkin you are required to provide a 100MYR CASH-ONLY deposit, which was not clearly stated anywhere. I thankfully had the money on me but the nearest ATM is about a 5-minute walk away and could be slightly sketchy at night. I arrived very early, and the hotel staff was able to check me in at 13:45 instead of waiting until 15:00 which was a plus point.
- The room was clean, except there was a small cockroach running around which brought my overall rating of it down.
- The bed itself was clean and comfortable, and the bathroom amenities functioned well. A strong hairdryer was provided, but there was no ironing equipment in the room which was misleading as it was stated that it would be provided.
- The TV is old and outdated, and the channels completely did not work. Do not bother using it.
- There is a small desk provided in the room, however it is very narrow which may not make working possible if you have a bigger laptop.
Summary: The cost and location makes this hotel is a great value for money option if you are a traveler that only requires a comfortable bed, clean bathroom, and a convenient location. Do not stay here if you are expecting a five-star hotel experience or if you like using hotel facilities.
Mal Malik
Deluxe Queen Room with No Window
Stayed in Aug 2025
Solo traveler
61 review
10/10
Outstanding
Posted on Sep 3, 2025
As usually my stay was pleasant.
My favourite hotel. Good location. Reasonable preis
Siriri
Family Deluxe
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 30, 2025
I was very satisfied with the price range. All the staff at the reception were nice and the amenities were satisfying. I think I will visit again next time.
Suchasin
Premier Loft Double Room
Stayed in May 2025
Solo traveler
21 review
7.5/10
Posted on Jun 16, 2025
I booked a ''loft'' room which is basically an entrance with desk,toilet and shower and a stairway up to the bed (which means you have to get down the stairs to use the toilet)
In the advertisement it said ''cityciew'' but these rooms are very small and do not even have windows (they will have to change the ad because its false advertisement).
The location is excellent and the staff was helpful.
Kyooi
Deluxe Twin Room With No Window
Stayed in Dec 2024
Family
56 review
10/10
Outstanding
Posted on Jan 20, 2025
hotel clean bed soft toilet clean location near city centre
Pip Rider
Deluxe Queen Room with No Window
Stayed in Oct 2024
Family
4 review
5.5/10
Posted on Nov 11, 2024
The TV is not working,the lift was not working,poor toilet,no place to hang your clothes in the toilet,not quite happy with the room,the phone even also not working…please refer photo…thanks…
MattQi
Deluxe Queen Room with No Window
Stayed in Oct 2024
Couple
9 review
10/10
Outstanding
Posted on Dec 30, 2024
The hotel is comfortable and located in the middle of the city, the receptionist was really friendly and polite. Enjoyed my stay here, will book again when we visit KL.
Farid Arif
Premier Loft Double Room
Stayed in Aug 2024
Other
1 review
8.5/10
Very Good
Posted on Sep 15, 2024
1. Friendly staff and clean room / hotel and good location- excellent!
2. I did not get the loft as booked bcoz claimed “rosak” buat was upgraded to a room with a window.
3. TV had only 4 channels,2 coloured and 2 black n white with the other 2, the others were either had to be “subscribed” or none tuned. Need to ensure st least local channels are available
4. coffee tea only available upon request- did not know and was not advised by counter- reception should inform guest during check in
5. Only had 1 rubbish bin- need to have at least 2; one in room and 1 in toilet.
6. Room was smaller then expected.
7. Aircond was not that cold even after running it at 19degrees. - perhaps requires service
Ingyin
Deluxe Queen Room with No Window
Stayed in Jul 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 29, 2024
It is neat and tidy room. It is big enough for two people. The smell is good. It's also a quiet room.
Haz Melati
Deluxe Twin Room With No Window
Stayed in Jan 2025
Business traveler
57 review
6.0/10
Posted on Feb 28, 2025
Susah parking.Sangat limited..Small room.Jauh sari kedai makan halal.Just ada kedai mamak sahaja
shfq syg
Premier Loft Double Room
Stayed in Jun 2024
Couple
2 review
5.0/10
Posted on Jul 16, 2024
*** every where.. this place only for people ******* and *** **** on the glass fence 😂.. sorry no photos to prove.. and the city view is a scam.. there’s no city view just blank window
ChunSheng
Family Deluxe
Stayed in Jan 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Mar 9, 2025
The hotel have very clean environment and the staff are very friendly and helpful.