To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities3.8
Service4.1
Cleanliness4.2
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All reviews(279)
Positive reviews(247)
Reviews with photos/video(89)
Awesome stay(39)
Friendly owner(30)
Convenient location(22)
Average sound insulation(10)
Easy to get around(9)
Great value for money(7)
Located downtown(5)
Perfect for business trips(4)
Negative reviews(32)
Pip Rider
Deluxe Queen Room with No Window
Stayed in Oct 2024
Family
3 review
2.7/5
Posted on Nov 11, 2024
The TV is not working,the lift was not working,poor toilet,no place to hang your clothes in the toilet,not quite happy with the room,the phone even also not working…please refer photo…thanks…
MattQi
Deluxe Queen Room with No Window
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel is comfortable and located in the middle of the city, the receptionist was really friendly and polite. Enjoyed my stay here, will book again when we visit KL.
Farid Arif
Premier Loft Double Room
Stayed in Aug 2024
Other
1 review
4.2/5
Very Good
Posted on Sep 15, 2024
1. Friendly staff and clean room / hotel and good location- excellent!
2. I did not get the loft as booked bcoz claimed “rosak” buat was upgraded to a room with a window.
3. TV had only 4 channels,2 coloured and 2 black n white with the other 2, the others were either had to be “subscribed” or none tuned. Need to ensure st least local channels are available
4. coffee tea only available upon request- did not know and was not advised by counter- reception should inform guest during check in
5. Only had 1 rubbish bin- need to have at least 2; one in room and 1 in toilet.
6. Room was smaller then expected.
7. Aircond was not that cold even after running it at 19degrees. - perhaps requires service
Ingyin
Deluxe Queen Room with No Window
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 29, 2024
It is neat and tidy room. It is big enough for two people. The smell is good. It's also a quiet room.
shfq syg
Premier Loft Double Room
Stayed in Jun 2024
Couples
2 review
2.5/5
Posted on Jul 16, 2024
*** every where.. this place only for people ******* and *** **** on the glass fence 😂.. sorry no photos to prove.. and the city view is a scam.. there’s no city view just blank window
Guest User
Family Deluxe
Stayed in Jun 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 16, 2024
Perfect room for family with 3 kids, near from Alor street and Bukit Bintang Pavillion
Robert Paul
Premier Loft Double Room
Stayed in May 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Jun 14, 2024
Enjoyed my stay at the Mesui Hotel. The staff was very friendly and helpful. The hotel is close to the entertainment area of Bukit Bintang. Also close to public transport options any restaurants. There’s a common work space available and a coffee shop in the property.
Nelson Zhi Heng
Deluxe Queen Room with No Window
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 16, 2024
Location is quite good. 10min walk from pavilion and bukit bintang train station. Aside from that, there is a cafe by the lobby that serves solid decent latte. There are other pizza restaurant and bars nearby.
I came in at 5am in the morning and even though check in is not available, they were able to assist me in keeping my baggage. By 1 pm when they have available rooms, they were able to check me in early at no additional charge. Very helpful service staff.
Tripeon
Deluxe Queen Room with No Window
Stayed in Jun 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Had a good clean stay at Mesui hotel, location of hotel is great
AthirahAB
Deluxe Queen Room with No Window
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 20, 2024
Recommended for travelers because its near to bukit bintang. You can just walk to bukit bintang in 5 minutes. Also near public transport, mrt bukit bintang. There is a coffee shop at the lobby. The room is very nice and comfortable to stay. The iron cannot be used at the first place and I told the lobby staff and then she send to my room the another one. All staff so helpful and friendly.
Jaemin1118
Deluxe Twin Room With No Window
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Nice place
Danieww
Deluxe Queen Room with No Window
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
so good i love this hotel this is the best hotel ever i love it ❤️
Guest User
Family Deluxe
Stayed in Sep 2024
Family
4 review
2.2/5
Posted on Nov 1, 2024
Only can occupied 3 cars for hotel parking. Air-cond not functioning even after call for maintenance. Room very stuffy. Not provide tea/coffee in the room.
Alice Lim1117
Deluxe Queen Room with No Window
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Good location. Night life around the hotel. Walking distance to restaurants & massage shop
Kriesha
Deluxe Queen Room with No Window
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 24, 2024
For budget travellers, we would recommend choosing this accomodation as it is waling distance to KLCC, Pavilion Bukit Bintang etc. There are also multiple eateries & bars nearby, as well as a bakery/coffee place inside the accomodation itself. The service and staff were very profesional as well.