Cozy Hotel@ KL Sentral Reviews

Great location. Very close to monorel station. The otherside of Nu Sentral

Cozy is alway my first choice, 1. Good location , next t to airport bus terminal. 2 . Good chinese traditional food stalls . 3 . Good link way to go around . Sentral interchange. 4. Workers always have a smiling face.

In KL Sentral area which is a transpo hub. Compact room which is clean, comfy, quiet & safe. Staff is nice & helpful. With fast wifi. Just outside are a lot of choices for restos, groceries & shops, including Niu Mall. With the reasonable rates, willing to book this hotel again.

A lot of local restaurants nearby and a big shopping mall

The room's floor sticky, other amenities are well provided Recommended

I stayed for 2 nights with my wife and two toddlers, and we had a wonderful experience. We got a free room upgrade, and the room was very clean and felt new, with complete amenities. For Muslim travelers, I highly recommend this hotel as most of the staff are Muslim and warmly greet you every time you meet them. The location is also great — you’ll find a 24-hour Nasi Mamak restaurant nearby, along with local fruit stalls, small eateries, minimarkets, and a self-service laundry, all of which make the trip more convenient and enjoyable. The hotel is very close to public transport, just a few steps from KL Sentral and directly connected to NU Sentral Mall, as it is located right under the monorail station. One thing that could be improved is the soundproofing, as noise from neighboring rooms can be heard. However, this wasn’t a big issue for us since we only used the hotel for resting at night.

Hotel is near to monorail . But do not stay on ground floor ， noisy and smelly bathroom

The hotel is good and the room is clean. Just that the water is too slow for shower, maybe need to improve the water pump to make the water flow faster. But overall the stay is comfortable and really recommended for travellers who want a stay with an affordable price and a strategic location near the public transport (KL Sentral).

I had a wonderful stay at Cozy Hotel KL Sentral. The location was fantastic, very convenient and close to transportation hubs. The service was excellent, staff were friendly and attentive. The amenities provided were great, offering everything needed for a comfortable stay.

Affordable and staff fantastic clean my room had a balcony and massive fridge only down side was bench space maybe the hotel could add that But overall great so central to transport going to use it again in 3 weeks

Great location. Walking distance to KL Sentral. The rooms are nice and clean (had the family room). Lots of foods and minimarkets just around the hotel. The staffs were also great and helpful. The only cons is that the walls are rather thin so you will hear your next door neighbours arguing. Lots of pros. Would come back again.

Disappointing First Stay Experience This was my first time staying here, and sadly, it was not a pleasant experience. I had made my booking well in advance to ensure a comfortable room for 5 people. However, upon arriving at around midnight (due to my flight schedule), I was informed that the room was unavailable because of a lighting issue — even though I had clearly informed them earlier about my late check-in. Is that really true? Instead, they offered me two separate rooms — one single bed room and one double bed room. As it was already late at night, I had no choice but to accept the offer. Unfortunately, this meant I had to be separated from my wife and children just so we could sleep comfortably. If the room was truly unusable due to a faulty light, I could accept that. But if the room I booked was actually reassigned or sold to someone else, then I think that is highly unfair and unprofessional.

Near KL Sentral and NU Sentral mall. With lots of convenience stores and eateries nearby, convenient drop off/pick up for cars.

Really friendly and welcoming cleaners. The hotel is really close to KL Sentral monorail station. I was given a room facing the main road which was a bit loud on the odd occasion with the sounds from the monorail line and the cars outside. The room itself was relatively clean. However the bed sheets had a lot of stains and looked quite old. The towels were also the same. The bathroom is a wet room where they also provide flip flops for you. The shower pressure was not particularly strong and the temperature was not hot enough. On the fifth floor there's a gym and a balcony area which was quite pleasant.