Eaton Residences KLCC by WSD Reviews

Name: Eaton Residences KLCC by WSD
Address: 26 Jalan Kia Peng, Kuala Lumpur, 50450, Malaysia, 26 Jalan Kia Peng, Overseas, Malaysia
Rating: 8.4

Eaton Residences KLCC by WSD

26 Jalan Kia Peng, Kuala Lumpur, 50450, MalaysiaSee Hotel Details

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Rooms and Guests

Guest Reviews

8.4/10

Very Good

414 review

Verified reviews

Location8.6

Amenities8.5

Service8.2

Cleanliness8.3

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All reviews(414)

Positive reviews(357)

Reviews with photos/video(164)

Great swimming pool(99)

Has an infinity pool(70)

Loved the view(65)

Large rooms(31)

Would stay again(10)

Strange smell in room(10)

Perfect for kids(9)

Luggage delivery service(8)

Negative reviews(57)

Guzalia

Deluxe King Suite

Stayed in Mar 2025

Family

11 review

9.5/10

Amazing

Posted on Apr 17, 2025

We stop a second time. The apartment is large and clean. There is a kitchen. But this time we were unlucky, the water in the shower was not leaving well. Great view from the window. And a great view from the pool.

Response from Property: 尊敬的賓客您好！非常感謝您選擇入住我們酒店並對我們都行Eaton酒店做出評價，有您的鼓勵我們會做的更好，期待您的下次光臨！

Liana19

KLCC View King Bed Room

Stayed in Oct 2024

Solo traveler

1 review

10/10

Outstanding

Posted on Nov 12, 2024

Nice view from room n pool

Gzn03

Premier 2 Bedroom Suite

Stayed in Jun 2024

Family

8 review

7.0/10

Posted on Oct 12, 2024

Room is Big

Bajwa255

Deluxe King Suite

Stayed in Nov 2024

Traveling with friends

11 review

10/10

Outstanding

Posted on Dec 4, 2024

Very nice place near klcc for the kl view. Awesome infinity pool.

Guest User

Premier 2 Bedroom Suite

Stayed in Dec 2023

Solo traveler

5 review

6.5/10

Posted on Jan 21, 2024

With this endless list of what can be provided for extra, guys forgot to properly clean the bathroom. Do you familiar with bleach? Also there was no outlet for non Malaysian or British plug. I assume that not only british and malaysian travel to this city, it would be super handy to have universal outlets for tourists from the rest of the world and not making your guest buying a new one for $20 for one day use. THIS ABSOLUTELY INCONVENIENT!!!

Otgonbat

Premier 2 Bedroom Suite

Stayed in Jan 2024

Couple

5 review

10/10

Outstanding

Posted on Feb 17, 2024

Best hotel best view good location friendly staff i love this hotel

Brendan McConnell

Deluxe King Suite

Stayed in May 2024

Solo traveler

2 review

3.0/10

Posted on Jun 24, 2024

2 tiny towels for 3 nights stay... the best asset of the place is the swimming pool, and they don't even supply towels. You can't drink the water in KL, so they supply 2 small bottles of water for 3 nights... this is just unacceptable. Check in details and notes regarding the property not supplied until hours after check-in. Cold water in shower. Boiling water in basin. Wifi is glitchy and constantly freezes. 2 pillors supplied weren't clean, smelt unwashed. The fitted sheet wasn't fitted it was a flat sheet that never stayed to the mattress kept pulling. Very uncomfortable sleeping . Communication with the owners was terrible and rude. Completely unprofessional Don't waste your time here.. if it didn't have an amazing pool, it would be $10 per night

Response from Property: Dear guest, thank you for staying with Eaton Residence by WSD. Sorry for not being able to create a satisfactory experience for you. Firstly, your room is just can be staying for two people, so we provide 2 towels. Then the swimming pool is maneged by the property, and there are many operators selling the rooms online, so that they can not provide more towels to guest. Also we do not provide housekeeping during the stay which is showed on trip already, and also our colleague sent all the room information to you on whatsapp upon sending room number, just please pay attention on it. About the issue of WIFI and pillors, we informed the management to fix and change already. We will continuously improve our service quality and look forward to see you again in the future. Thank you again for your feedback.

Guest User

KLCC View King Bed Room

Stayed in Feb 2025

Couple

1 review

5.5/10

Posted on Mar 11, 2025

Good location. No service

Response from Property: 感謝您選擇入住我們酒店。很高興您對我們優越的地理位置表示認可，同時也對服務未能達到您的期望深表歉意。我們現已為每位住店客人提供專屬VIP服務羣，配備專業服務團隊，確保您的需求能夠得到及時響應和妥善解決。真誠期待您再次光臨，讓我們有機會為您提供更優質的服務體驗。

Guest User

Deluxe King Suite

Stayed in Aug 2023

Traveling with friends

14 review

9.0/10

Great

Posted on Oct 1, 2023

Great swimming pool with the best views!!! Very recommended!

Batbayar

Deluxe King Suite

Stayed in Jun 2023

Couple

4 review

9.0/10

Great

Posted on Jul 16, 2023

Room is clean, comfortable and big. Location is good 3 minute walk Conlay metro station. Longest and nice view Infinity pool at 51th floor. Garden is great.