Dusit Thani Krabi Beach Resort

Dusit Thani Krabi Beach Resort Reviews

Dusit Thani Krabi Beach Resort

155 Moo 2, Nong Thale, Krabi Province, 81180, ThailandSee Hotel Details
Dusit Thani Krabi Beach Resort
Dusit Thani Krabi Beach ResortDusit Thani Krabi Beach ResortDusit Thani Krabi Beach Resort
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1 night

Guest Reviews

9.2/10
Great
128 review
Verified reviews
Location9.2
Amenities8.9
Service9.4
Cleanliness9.1
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All reviews(128)
Positive reviews(125)
Reviews with photos/video(68)
Loved the beach(30)
Great swimming pool(22)
Classy environment(15)
Perfect for kids(11)
Quiet & comfortable(11)
Close to beach(9)
Large rooms(6)
Well designed(5)
Negative reviews(3)
Stitchie
Deluxe Sea Facing Twin Room
Stayed in Jun 2025
Family
19 review
8.0/10
Very Good
Posted on Jul 4, 2025
The overall atmosphere of the place gives off a relaxing, chill resort vibe. The lobby was welcoming, and the reception staff were all very friendly. You’ll definitely feel a touch of nature throughout the stay. However, do note that certain areas could use a bit of maintenance, and the rooms aren't soundproof—you might hear birds or even the toilet flushing from nearby rooms at night. The view is lovely, though the sea view was blocked by trees, which was a bit disappointing. On the bright side, breakfast offered a wide variety of choices, and the service team was excellent—warm, attentive, and cheerful. Honestly, this is the kind of resort where the people shine more than the facilities. Well done to all the staff!
Response from Property: Dear Stitchie,Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed the relaxing resort vibe, the warm welcome at the lobby, the friendly reception team, and the wide variety at breakfast.We truly appreciate your kind words for our service team — your recognition means a lot and will be shared with everyone. We also take note of your comments regarding the soundproofing, maintenance, and the blocked sea view. Your observations are very helpful and will be shared with our management team for future improvements.Thank you once again for your honest and encouraging feedback. We hope to have the pleasure of welcoming you back for an even better experience next time.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Guest User
Deluxe Sea Facing King Room
Stayed in May 2025
Couple
1 review
9.5/10
Amazing
Posted on Jul 4, 2025
All was great. Direct access to the beach, The room was big and clean, Three pools, with restaurants and bars next to them offering happy hour
Response from Property: Dear Guest,Thank you very much for your kind feedback. We’re so glad to hear that you enjoyed the direct beach access, spacious and clean room and pools with nearby restaurants and bars offering happy hour. We truly appreciate your comments and look forward to welcoming you back again soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Inconnue
Deluxe Room
Stayed in Apr 2025
Couple
4 review
6.5/10
Posted on May 29, 2025
Private , staffs were nice but still not meet my expectation as 5-star-hotel Problem solving need to be improved , because of the heavy rain so everything in the room was so wet , our cloths, the blanket, paper and etc., what they did was providing the air purifier which didn’t make any different. The 1st night, we hardly sleep and the bug wasp was found in our room, fortunately that my bf could cover it with the glasss. The staff at the restaurant assigned us table for 2 persons but it’s next to the counter that they put the used plates from the guests’ table while there’re 4-5 tables for 4 persons available in the other area, why? She was afraid that the tables wouldn’t be enough other guests!? Moreover, Too natural with many kinds of animals 😅
Response from Property: Dear Inconnue,Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet your expectations and for the inconveniences caused by the weather conditions, room comfort, and overall service.We understand how disappointing this must have been and sincerely apologize for the discomfort you experienced. Your feedback regarding problem-solving, room readiness, and restaurant seating has been shared with the team for immediate review and improvement.We’re also taking note of your concerns regarding the natural surroundings and will work to better balance our environment with guest comfort.Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
Lemon Macarons
Deluxe Twin Room
Stayed in Apr 2025
Couple
10 review
10/10
Outstanding
Posted on May 13, 2025
This resort was situated bit away from the crowds. It’s in a nice area to relax and enjoy the nature. The entire crew had a beautiful smile on their faces. We will definitely return.
Response from Property: Dear Lemon Macarons,Thank you so much for your wonderful feedback. We're delighted that you enjoyed the peaceful setting and the natural surroundings of our resort. We are looking forward to welcome you back for another relaxing stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Anonymous User
Deluxe Sea Facing King Room
Stayed in Apr 2025
Couple
14 review
10/10
Outstanding
Posted on May 14, 2025
Lovely hotel definitely would come back needs upgrading but everything kept clean and nice
Response from Property: Dear Guest,Thank you for your kind words. We're delighted to hear you enjoyed your stay and would love to return. We appreciate your feedback on the need for upgrades and are continuously working to enhance our facilities while maintaining the cleanliness and comfort you experienced.Looking forward to welcoming you back soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Guest User
Deluxe Premium King Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 30, 2025
Stayed 3 nights at Dusit. Had a pleasent experience overall. Breakfast selection was decent enough. Rooms were clean and spacious. The staff working there were all amazing! Very friendly and helpful. Hotel amenities were awesome though. Hotel comes with complimentary workout classes and water sports for those interested. The pools were huge with more than enough sunbeds spread throughout the pools and beach. The private beach at the resort is amazing as well. Its never busy and had awesome views of sunsets. But be prepared to walk alot in this resort as it is such a huge compund. You can request a buggy but it may take a while. Not the most convenient in terms of location but it is to be expected for a private resort. There are decent restaurants nearby if you want other places to eat other than at the resort. This is the place for anyone looking to relax and zen out. Would choose to stay there again just for the vibes and serenity.
Response from Property: Dear Guest,Thank you for your thoughtful and detailed review. We're glad to hear you had a pleasant stay and enjoyed our spacious rooms, delicious breakfast and wide range of amenities and especially the workout classes, water sports and our tranquil private beach.Your kind words about our friendly and helpful team truly mean a lot to us. We understand the walking distances can be a bit much, and we appreciate your patience with the buggy service. Your feedback helps us improve.It’s wonderful to know you found the serenity you were looking for, and we’d be honored to welcome you back for another relaxing stay.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Guest User
Deluxe Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 22, 2025
From the moment I arrived, my experience at this hotel was nothing short of superb. The service was truly outstanding; every member of the staff went above and beyond to ensure my comfort and satisfaction. They were incredibly attentive, friendly, and always ready to help with a genuine smile, making me feel genuinely valued as a guest. I even got upgraded into suites room. The cleanliness of the hotel was impeccable. My room was spotless upon arrival and meticulously maintained throughout my stay. The common areas, too, were gleaming, reflecting a high standard of hygiene that put me completely at ease. The facilities here are excellent and cater to every need. Whether it was the well-equipped fitness center, the refreshing pool, or the pickleball pitch, everything was well-maintained and contributed to a relaxing and enjoyable stay. And finally, the breakfast deserves a special mention. It was an absolute delight! The variety of options, from fresh fruits and pastries to hot dishes and local specialties, was impressive, and the quality of the food was consistently high. It was the perfect start to each day. I highly recommend this hotel to anyone seeking a truly exceptional stay where every detail is taken care of with the utmost care and professionalism. I can't wait to return!
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're delighted to hear that every aspect of your stay—from the suite upgrade and spotless room to the attentive service, excellent facilities, and delicious breakfast—made your visit truly special. Your kind words mean a lot to our team, and we look forward to welcome you back for another exceptional stay.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
Anonymous User
Deluxe Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Very good and pleasant stay, thanks to Mai for arranging the adjoining rooms and the upgrade of the rooms. The staff is super polite, gracious, courteous and very patient. The food at the hotels Limoncello is amazing and the chef’s are ready to make a pasta of your liking. Hope to visit again in future!
Response from Property: Dear Guest,Thank you very much for your kind review and for choosing to stay with us.We’re delighted to hear you had a very good and pleasant stay. It’s wonderful to know that Khun Mai, our reservation team was able to assist with the adjoining rooms and the upgrade. We're also pleased that you enjoyed the warm hospitality from our team and had a great dining experience at Limoncello. Our Limoncello team will be excited to hear your compliments.We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
John Koh BW
Club Premium Sea Facing Twin Room
Stayed in Jun 2025
Family
15 review
8.0/10
Very Good
Posted on Jul 28, 2025
Private beach was a beauty. Very peaceful. Definitely won't coming with families
Response from Property: Dear John Koh BW,Thank you for sharing your thoughts. We're glad you appreciated the beauty and peacefulness of our private beach. We understand that every guest has different preferences, and we hope to welcome you back for another serene getaway.Warm regards,Mongkolrat MahasarinunExecutive Assistant Manager
Prakash
Deluxe Twin Room
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Oct 17, 2024
Excellent service. Excellent facilities and best part is , the location is awesome. Every hotel stuff are very friendly and helpful all the time.
Response from Property: Dear Prakash,Thank you for your wonderful review. We're delighted you enjoyed the excellent service from associates, facilities, and our prime location. Our team looks forward to welcoming you back.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Kkws
Deluxe Room
Stayed in Aug 2024
Couple
22 review
9.5/10
Amazing
Posted on Sep 10, 2024
Sunset view from private beach was superb. Sound proof is very good and the hotel area was very quiet, which is very healing. The amenities can be quite old, but service is really good. Staffs are very friendly and attentive. Breakfast options could be improved.
Response from Property: Dear Kkws,Thank you for your review us and we are delighted to hear that you enjoyed the sunset with private beach especially very friendly service from our associates. Apologized in regards of breakfast not reached of your expectation. would you mind to provided me for more information what we can be improved on breakfast experience.Once again thank you for your value review, It would be our pleasure to welcome you back for another enjoyable experience in the future.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Cherry
Deluxe Sea Facing King Room
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 6, 2024
Awesome service and location is also good. Lots of restaurant and store just outside the hotel. All the staff from guest services, room service, dining staff, amenities (pool/beach and kidz club), bellboys were awesome. Room is clean and the toilet too. Room service will check randomly if you need anything which we appreciate. Service of all the staff were top notch and worth every penny. They gave us complimentary wine in our room since we are celebrating our anniversary. Thanks so much!! Shout out to Lita from the Mangosteen restaurant in the hotel, she is the sweetest and our daughter loves her. Looking forward to our next trip in Krabi and will definitely stay here again.
6/7
Response from Property: Dear Cherry,Thank you so much for your kind review us. We're delighted to hear that you enjoyed our service, location, and the thoughtful touches like the complimentary wine. It's fantastic to know that Khun Lita made such a positive impression—she’ll be delighted to hear your kind words. We're excited to welcome you back for your next trip to Krabi.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Anonymous User
Club Deluxe Twin Room
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 20, 2024
Very impressive in hospitality with great service from staff
Response from Property: Dear Guest,Thank you for your kind words. We're glad you were impressed by our hospitality and the great service from our associates. We hope to welcome you again soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Guest User
Deluxe King Room
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Feb 24, 2025
It was one of the best resorts I ever stayed. Location is very private. Clean beach. Good food. Must visit.
Response from Property: Dear Guest,Thank you for your wonderful review. We're thrilled to hear that you had such a great experience and enjoyed our private location, clean beach, and delicious food. We truly appreciate your recommendation and look forward to welcoming you back.Regards,Mongkolrat MahasarinunExecutive Assistant Manager
Gretchen Wilkinson
Deluxe King Room
Stayed in Dec 2024
Couple
3 review
8.5/10
Very Good
Posted on Mar 12, 2025
Sometimes right on the ocean you get a musty smell in the room. The pool on the beach was wonderful and we loved being treated so great! Food was outstanding for breakfast!!!
Response from Property: Dear Gretchen,Thank you for your feedback. We're delighted you enjoyed the beachfront pool and the outstanding breakfast. We appreciate your insight and will look into the room freshness to enhance our guests' experience. Hope to welcome you back soon.Regards,Mongkolrat MahasarinunExecutive Assistant Manager