69, Jalan Gaya, Kota Kinabalu, Sabah, 88000, MalaysiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.7/10
Very Good
186 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.2
Service8.9
Cleanliness8.9
Filter by:
Sort by:
All reviews(186)
Positive reviews(176)
Reviews with photos/video(65)
Awesome rooms(37)
Great service(28)
Average sound insulation(17)
Convenient for shopping(15)
Well designed(13)
Near shopping area(13)
Great value for money(9)
Large rooms(7)
Negative reviews(10)
Nick Harris in Melbourne
Boutique King Room
Stayed in Mar 2025
Couple
3 review
6.5/10
Posted on Apr 26, 2025
Overall a decent staying experience, typical but not surprising, other hotels might offer more amenities
Guest User
Deluxe King With Balcony
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2025
服务:I would like to praise the front desk who was still on duty at 11:30 p.m. on April 20. His name is jouist (maybe it's spelled like this, I didn't hear it clearly). I lost something for my own reasons. He patiently helped me find it. Even if I found it elsewhere later, he was not impatient and still had a good attitude, which is very good.
设施:房屋设施比较偏古典类型,但是完全不会太老不好用,洗浴什么的也很方便,阳台打开非常漂亮!
卫生:从进大堂开始卫生就超级好,房间也会自动打扫,很干净
位置:靠近码头非常非常方便!!加耶街就在楼下,楼下的西餐厅也是当地网红店,物美价廉,旁边也有各种xhs推荐的美食,周五周六还会有夜市超级超级热闹!
6/8
muhd_fahmi86
Boutique Queen Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 20, 2025
The best place to stay. Near to kk town.
DomOne
Superior Queen Room
Stayed in Dec 2024
Couple
29 review
9.5/10
Amazing
Posted on Jan 23, 2025
Comfortable and spacious. Clean and very good location. WiFi didn’t work
AMALGAMATED PLANT ENGINEERING SDN BHD
Deluxe Twin Room
Stayed in Sep 2024
Business traveler
33 review
4.0/10
Posted on Oct 11, 2024
My experience during my stay at the hotel was unsatisfactory. The wall socket is inoperative, necessitating that I charge my mobile phone near the entrance door. Additionally, the toilet lock is malfunctioning, and when I turned on the television, the image was unclear and distorted. The food that was served was cold.
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
1 review
8.0/10
Very Good
Posted on Mar 24, 2025
The hotel is quite nice and clean. Service given also good. Will book same hotel again in future.
Yang
Superior Queen Room
Stayed in Jan 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Feb 10, 2025
really like this hotel. classic colonial style very well maintain and at a very strategic location at the middle of the town with all the buzling city lights. it was a short stay and haven't have a chance to try their food. will definitely be back again and already in my top prefered list.
Alan Kuek
Deluxe Twin With Balcony
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 17, 2025
The room service great..reception staff very friendly
Charles
Superior Queen With Balcony
Stayed in Nov 2024
Family
89 review
10/10
Outstanding
Posted on Dec 23, 2024
The perfect hotel!
Some may not like it as it doesn't have the latest fancy TV sets and so on.. but full of charm, ideally located.
Very affordable and very good soundproof from the street!!
Amen Choi
Deluxe Twin With Balcony
Stayed in Oct 2024
Family
6 review
9.5/10
Amazing
Posted on Nov 17, 2024
Ideal location, but not much facilities though. The hotel room is big with a fashionable western styled design.
I stayed over for one night, arrived at Saturday night and left for Sunday morning. The busy Gaya Street makes it fun at Saturday night but the Sunday market can be very noisy as the market starts very early in the morning.
All in all a pleasant stay!
CharleenL
Boutique King Room
Stayed in Mar 2024
Couple
17 review
9.0/10
Great
Posted on Apr 22, 2024
Good location. Lovely hotel. We got room in the new wing. It was nice. Water pressure was awesome
Maria
Boutique Queen Room
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 11, 2024
Friendly and helpful staff. Good location, clean and comfortable room.
S.L. Surjit
Superior Queen Room
Stayed in Oct 2024
Solo traveler
3 review
8.0/10
Very Good
Posted on Nov 30, 2024
Happy with the location but room a little bit old otherwise comfortable
Lee Wei Chen
Superior Queen Room
Stayed in Apr 2024
Business traveler
3 review
4.5/10
Posted on May 30, 2024
Caution everyone!!!!! This hotel is a non-refundable hotel!!
Although they write it below but it is a very small word. Plus, I am wondering why trip.com will give this hotel a "change and cancellation guarantee" mark on the main page of this hotel when I book in the trip.com apps. It was very confusing!!! In my case, I arrived earlier than my actual plan so I make one more booking for that date and request a refund for the previous booking, however they refused~~ just because this hotel is a classic hotel make it very special I think ?
The hotel is old , or you can put it as "classic"~~ the room is still old although they renovated recently I think. Besides, my bath room is a swimming pool when I enter due to piping problems.
Nevertheless~~ the aircon is leaking~~ and I need to put a towel below the aircon to prevent the water to flow everywhere~
What a nice hotel
Shirlaw
Deluxe Room
Stayed in Sep 2023
Couple
6 review
10/10
Outstanding
Posted on Oct 27, 2023
All is good staying in this hotel. Easy access to malls and eateries. Just opposite the hotel is the famous yu kee Bak kut teh shop. The coconut pudding is to die for.