ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

great hotel, amazing room, terrific breakfast, and most importantly wonderful staff! i wanted to take some photos in my saree and miss sneha kindly offered to help me pin up the saree and took photos for me. 5/5!

Child abuser . Marriott hotel are allowing children as young as 3 years in their bar and not one ,  seven of them and for hours. They were in the bar when their parents were drinking and even the children were holding alcoholic beverages. I objected few times regarding allowing Children in a bar but no action taken.  It’s against the law and I believe Indian law doesn’t allow less than 21 years old access in a bar. I couldn’t believe Marriott are allowing illegal activity in a geotag operated by them and that also rested to child and only word I can use is Child Abusing.

This hotel is massive, felt like i was living in a modern royal palace. I did get lost trying to find my ways. The staff was extremely courteous. I could see that excellent customer service is their top priority. The hotel room is very spacious and clean. Breakfast was also very delicious and they had too many selections to choose from. I had a great time staying at this hotel. Highly recommended!

Wonderful stay, very huge spread of buffet, feels royal!

Everything was top notch.. I checked past midnight but no hassles. I was a bit underwhelmed when they requested me to checkout before 11am citing another booking. I protested as their check out times while booking are 12pm and check in is at 3pm - leaving them ample time for turning around the room. Rest of the experience was amazing. The room was fantastic and the breakfast spread was to die for.

Excellent service,Cleaning and amenities

The hotel is grand. The location is very good and the rooms are very spacious. Definitely one of the top 3 hotels of Kolkata!

Many dust and staines i found in the room. Food is good.

Such a good hotel,but they have to improve their service and about their direction should be more clear. And should add good item in room for snacks

The stay at itc sonar was wonderful. The ambience ad grandeur of this property is beyond words. The cuisines served here are excellent. Credit goes to Chef Shubonkar for taking individualistic care. I would like to mention Mr. Sujoy from front office for his help ad arranging the best for me. I would love to visit again.

Good hotel, hospitable n helpful people

Beautiful property , excellent stone work , staff are polite and helpful prompt service . Recommend to others for future unconditional pleasure .

Beautiful 😻

Perfect