Home2 Suites by Hilton Kokomo

My spouse and I were on a long-distance road trip in November 2025 and knew, well in advance, that we wanted to stay overnight in Kokomo for the Wednesday night as we were driving south from Michigan. The location in Kokomo was pretty good, although it's a bit hard to get to the driveway of the hotel from the main road(s) in town. Not a big deal, though. Overall, the atmosphere at the hotel was very nice. The check-in process went smoothly, and our suite (#321) was clean and comfortable. No worries there. It was quiet enough, too... and so we slept pretty well. We unfortunately didn't have any time to use the pool, so I can't speak to that... but I will say that the breakfast was excellent! (Home2 Suites has one of the better breakfasts among chain hotels. We were quite happy with the breakfast.) The only thing I didn't care for about the hotel is that the shower door in the bathroom is on the opposite of the shower as the faucet. It's easier when the faucet for the shower is right by the door of the shower so that you can easily test the temperature of the water before entering... but when the faucet is on the opposite side from where the door is, it's more awkward and annoying... so whoever designed the bathrooms didn't get that part right. But all in all, this hotel is a good value... very nice, modern, and new. I would have no qualms about staying here again.

Home2 Suites by Kokomo was one of the worst hotel experiences my family has ever had. My family stays at all Hilton brands whenever we travel, so we have a good basis for comparison. This hotel from the beginning fell short of what we have come to expect of Hilton brand hotels. The only positive experience we had was the late night front desk staff. They were cordial and really helped us with our late arrival. Our first issue was the blinds in room did not function on multiple nights, which meant wake up call as soon as the sun came up—as our room faced the sunrise. I asked to fix them and someone did, but the next day. Same issue. I gave up after that. Love technology, but not having a manual system to close blinds was frustrating. The free hotel breakfast was descent but during our stay, they ran out of bacon three times. Not sure who is in charge of ordering, but needs to be reassessed. Moreover, when I asked if we could get some more, the breakfast attendant immediately looked to her watch since breakfast ended at 9:00 AM. It was 8:45 AM. I would like to see hotel staff be willing to help guests, not check their watch to get out of extra work. Not a good look. Our next issue was the water was shut off one day during our stay for three hours with zero notice. When I asked front desk staff, they informed me it was going to be shut off from 11am-1pm. We were also told that we were informed with a note under our door. We traveled with a team so we had roughly 10 rooms, no one was informed. I get it, situations come up, and can be fixed with proper notification of guests—give us a chance to plan ahead. So my family and I had to leave the hotel that day with no shower. Not to mention, the toilets weren’t working so we had to go the restaurant across the street to use the bathroom. Very frustrating situation. My next issue was with the hotel front desk staff. The day staff was constantly inconsiderate as if every request we had was an inconvenience to them. Our room was not once cleaned during our six night stay. I didn’t read the hotel policy, so maybe we had to request that. Seems odd for how long our stay was. We had to go to front desk for towels and toilet paper multiple times. Lastly, minor thing, but not minor in the grand scheme of things. Details matter. Worked out four times in the fitness center and twice, not one clean towel. Overall, very rough experience at this location. I don’t recommended staying here. As a long time Hilton Honors member, we will never stay here again. Hilton really needs to assess management at this location and fix many issues. Maybe they had a bad week, we all do, but being cordial and helpful to guests should be an “all the time” thing. Hope this helps someone avoid a terrible experience. But truthfully, I hope Hilton can take this honest feedback and fix the issues so others can enjoy this location more than we did.

The garbage disposal was leaking water on the floor right inside the room door. The breakfast was great though!

Passing through Nice, clean hotel with good gym and better than average breakfast

Thinking it was a fairly new hotel and Hilton, it would be a great stay. Not so, sad to say. Some of my towels were yellow, the floor was dirty, wall socket by the desk was hanging out of the wall and the other wouldn’t work. The dishes were dirty with stuck on food, as well as the kitchen wall and the bed was super hard and uncomfortable. Another business associate stayed as well and also had yellow towels and a dirty clogged toilet. They said they fixed the toilet for him after he complained but the toilet didn’t work at all after he got back to the room. None of us got any sleep and had business meetings the next morning. Do better Home2.

Everything was great but the only thing i wanna know is why was there an additional 50.00 taken out when i had to put a card on fill so my room was over 200.00 for one night which im nothappy about that