Synergy Samui

Synergy Samui Reviews

Synergy Samui

155/3 Moo2.Chaweng Beach, Koh Samui, Suratthani, Bo Put, Surat Thani Province, 84320, ThailandView Hotel Details
Synergy Samui
Synergy SamuiSynergy SamuiSynergy Samui
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1 night

Synergy Samui Guest Reviews

4.1/5
Very Good
49 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.0
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All reviews(49)
Positive reviews(32)
Reviews with photos/video(18)
Negative reviews(10)
Guest User
Villa with Pool View Non smoking
Stayed in Mar 2024
Couples
2 review
2.5/5
Posted on Apr 25, 2024
Smell from the shower!g Animals at the rooms Old Bongalos
Mehmet
Connect queen Villa
Stayed in Sep 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Great location, not far away from commercial area and one of the best beach in Chaweng
Porawat
Deluxe queen Villa
Stayed in Apr 2023
Family
3 review
4.5/5
Great
Posted on Jul 7, 2023
Nice place for vacation.
Guest User
Villa with Pool View Non smoking
Stayed in Dec 2023
Family
7 review
3.5/5
Posted on Jan 22, 2024
Average hotel, over priced
John
Villa with Beachfront
Stayed in Apr 2022
Couples
3 review
4.0/5
Very Good
Posted on Jul 28, 2022
My Name is John Ashenden. I believe that Synergy put a deposit on my credit card but did not return the deposit as promised back on my card after checking out. They said it would be refunded. Can you follow up on this please! Thank you, John Ashenden
roggi
Connect queen Villa
Stayed in Apr 2024
Couples
8 review
4.7/5
Amazing
Posted on May 3, 2024
Perfect hotel, everything was perfect for us, good breakfast, good location in the center (5-10 minutes direct from the beach, enough loungers... and above all no old broken ones, great staff (Burmese people) but super nice.
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Anonymous User
queen Villa with Private Jacuzzi
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The three families traveled together with their children. The environment is very good. There is the sea and a swimming pool outside. It is also very clean. It is a good place for vacation. The children like it very much. The service is also very good. I will stay here again next time😄
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Guest User
Connect queen Villa
Stayed in Feb 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 5, 2023
The room faces the sea, the sea is super beautiful
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Guest User
Connect twin Villa
Stayed in Oct 2022
Family
1 review
4.2/5
Very Good
Posted on Dec 7, 2022
Close to the airport, the room was small and clean There are 2 swimming pools, and the one right in front of the pool is good for going back and forth to the beach. After playing at the beach, it was nice to shake off the sand in the shower in front of the pool. Breakfast is also good ^^
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NAHM
Deluxe queen Villa
Stayed in Jun 2022
Couples
5 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Clean, very nice, hotel right on the beach. It is a center zone with lots of activities to play during the day.
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Margaux D
Stayed in Oct 2024
Family
3.0/5
Posted on Nov 25, 2024
A decent hotel, but for the price you'd expect much better. The photos don't really correspond to reality, the breakfast is correct but nothing more, the rooms are not clean enough. Far from a luxury hotel as you'd expect from the photos. We took a villa with a pool view which was more expensive than a normal villa, but really of no interest (see photo of “pool view”). Gym is not a gym.
Response from Property: Thank you for sharing your feedback. We truly value your comments, as they help us identify areas for improvement. We apologize for not meeting your expectations in terms of room cleanliness, breakfast, and the overall experience. We're particularly sorry that the villa with the pool view did not meet your expectations, and we will review the photos and descriptions to ensure they accurately represent the property. We appreciate your input regarding the gym, and we will take it into consideration as we continue to enhance our facilities. We hope to have the opportunity to welcome you again in the future and provide you with a better experience. Kind regards, Synergy Samui Team
ManishM1267
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 24, 2024
It's frustrating when the actual room doesn't match the pictures or your expectations. Making a complaint to MakeMyTrip (MMT) should have resulted in a more satisfactory response. Unfortunately, it seems like you had to take matters into your own hands and upgrade the room by paying extra. While this resolved the issue, it's not ideal that you had to incur additional costs. - *Hotel Name:* Synergy Samui - *Issue:* Discrepancy in room size ( pictures showed a larger room, but the actual room was very small) - *MMT's Response:* Unsatisfactory, asking you to wait until check-out for a resolution - *Upgrade Cost:* Approximately ₹3,000/- INR
Response from Property: Thank you for sharing your feedback with us. We apologize for the delay in response from your booking channel. However, please note that the villa assigned to you was in line with the hotel voucher we received from our business partners. We understand the inconvenience caused and would like to clarify that offering an upgrade to a higher category villa with better views or additional space is part of our standard procedure. We provide this option to guests upon arrival or during their stay, based on availability. We appreciate your understanding and hope to welcome you again soon. Sincerely, Synergy Samui Team
FrugalFlashpacker
Stayed in Sep 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 11, 2024
Beautiful quiet resort perfectly positioned on Chaweng Beach if you want to float in the sea . Small hotel with bungalows . Lots of green spaces and two pools. One pool shaded and one pool for sunning yourself. The staff are what makes this resort. From the reception , cleaning , pool and lovely breakfast ladies staff were amazing. Breakfast small buffet but good selection of Ferrell , salad including smoke salmon abs some fresh juice shots . All Thai staff and very helpful. Cannot wait to return next year
6/10
Response from Property: Thank you for taking the time to share your experience at our resort. We are thrilled to hear that you enjoyed your stay, particularly our beautiful location, the green spaces, and our pools. It is wonderful to know that our staff made a positive impression during your visit. We strive to provide exceptional service, and your kind words about the breakfast selection and our team's helpfulness are greatly appreciated. We look forward to welcoming you back next year! Warm regards, Synergy Samui Team
Didi G
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 16, 2024
Our experience was fantastic. Beautiful greenery, privecy and phenomenal sunrises at the beach. We appreciated the kind and professional service, especially at the front desk with Serbeth & Justin, and in the restaurant with Dar. We look forward to returning. We highly recommend staying at the hotel in Chaweng.
Response from Property: Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the beautiful surroundings, privacy, and stunning sunrises. We appreciate your kind words about our team members, Serbeth, Justin, and Dar, and will be sure to share your compliments with them. We look forward to welcoming you back to our hotel in Chaweng! Best regards, Synergy Samui Team
Maps06595079665
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 8, 2024
A beautiful place, everything is green and quiet, the hotel has a beach and in addition there are two stunning and fun pools, and everything down to the smallest details. There is a lot of staff that always makes sure everything is clean and tidy and they are very nice and especially Justeene who was lovely and helped with everything.
Response from Property: Greetings from Synergy Samui! Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. We take pride in our serene environment, lush greenery, and tranquil atmosphere. It's wonderful to know that you appreciated our beach and our two stunning pools, as well as our attention to detail. Our dedicated staff, including Justeene, strive to ensure a clean, tidy, and welcoming experience for all our guests. We look forward to welcoming you back again soon! Best regards,