Novotel Kochi Infopark Reviews

awasom staff good ambians my kid like pool awasom

The hotel service and culinary offerings were excellent. We thoroughly enjoyed our stay. The room was impeccably clean; however, the bathrooms could benefit from some enhancements. It is essential to ensure that there is a shower curtain in place, as otherwise, water tends to spill onto the restroom floor. Nonetheless, everything else was satisfactory.

The hotel facilities were excellent. Superb infinity pool, great bar and the restaurant is fabulous. All staff were lovely, paying attention to detail and making our stay special

It was one of the best experience I had in Kochi, Amazing stay, best staff

Really good hotel and the staff patience is nice

nice and suitable for business traveller

Stay was Ok..but roof top bar not having more varieties of food to choose from

Room had a weird smell(which was overpowering my senses) and bedsheets, comforters and chair had stains on them.

Excellent service from the staff, attention to customers needs and requirements. The front office Manager Mr. Nithin is most supportive, humble and excellent in customer service.. everything was good.

Great experience, food was good

Food was Average and the response time for room service was a way too long, overall it was good though.

It is pretty improperly rated a 5 star hotel- the professional is at an all time low with the exception of a few people, food is bad and overpriced in restaurant- tried to cancel early but.......

Worst experience ever faced. Very poor customer service.We went for dinner it took more than 20 min. to have someone to attend. I'm not sure if everyday is same or not. The food doesn't justify the price and quality.The food was poor and tasteless. The service was not good overall experience was disappointing..

I had a great experience during my stay. The service was exceptional, and I’d especially like to mention Mr. Ronit for his outstanding support.