Kobuleti Georgia Palace Hotel & Spa

Out of dozens of hotels I’ve been to this one is literally the best non-business one I’ve ever been . From quality of the building, multiple pools saunas and other facilities to friendliness and profesional behaviour of people working there - I got the feeling of luxury.

One of the best resorts in Georgia, not very stroller/baby friendly and music till 11.00 am near the pool is ruining the atmosphere of a 5 star hotel.

We’ve stayed at this hotel many times before and always appreciated the large territory and the variety of playgrounds for kids of different ages. We always chose a garden view room instead of pool view to avoid noise — it used to be peaceful. But this year everything has changed. Noise: There are constant events -weddings, corporate parties-every other night. The bass is so loud that even two floors down my ears hurt. Sleeping is impossible. Reception doesn’t react to complaints. Reasonable requests to ask the sound engineer to at least lower the bass are completely ignored. Instead, they say “the event was booked in advance” and that “you were called today to warn you it will be noisy until midnight.” So what are we supposed to do until that time? Sit through a nightclub-level sound system in our rooms? Or vanish from the hotel until it’s over? According to Georgian law, noise is not allowed after 11 PM, but noone cares. We came here to relax, not to sleep under a disco floor. Children’s facilities: The playgrounds we loved are gone. There are now just a few tiny slides for toddlers and a couple of swings. At the same time, more cafés were added, clearly to push guests to spend more on food rather than offer real activities for families. Beach conditions: The beach is dirty, trash is almost not cleaned at all. The beach staff only responds to requests to put umbrella after repeating it three times. Even worse, jet ski sellers and boat operators are constantly roaming dangerously close to the shore- it’s honestly unsafe to swim, as they don’t even look where they’re going. In general, the staff behavior is unprofessional, and while there are many workers, the service quality is very poor. Only positive note: The spa massage is excellent, so highly recommended.

Wonderful Stay! Everything about this hotel was great — clean, comfortable, and relaxing. The guest service truly stood out; staff were attentive, kind, and always ready to help. I felt genuinely cared for. A perfect spot to unwind. Highly recommend!