Chuo-ku Hatoba-cho 7-2, Chuo Ward, Kobe City, Hyogo Prefecture, 650-0042, JapanView Hotel Details
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Hotel La Suite Kobe Harborland Guest Reviews
4.7/5
Amazing
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(111)
Positive reviews(108)
Reviews with photos/video(47)
Awesome rooms(35)
Large rooms(18)
Convenient for shopping(11)
Near shopping area(10)
Nice bathtub(9)
Delicious breakfast(9)
Nice sea view(7)
Would stay again(5)
Negative reviews(3)
Vilma Bernardo
Executive Moderate Twin Room
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 25, 2025
The hotel is very beautiful, the rooms are large and clean, we enjoyed the bar with a jazz singer, the food was delicious. I love the jacuzzi bubblebath and the amenities is awesome all rooms has verandas you can see the beautiful view of kobe tower & port .The only thing I didn't like was the receptionist at the front desk, not friendly, the treatment was not welcoming, you didn't see a smile when greeting.
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland.We are delighted that you chose our hotel for your birthday celebration.We are happy to hear that you were able to take home some wonderful memories of your stay with us.However, we are very sorry to hear that everything was not perfect.We sincerely apologize for any disappointment our front desk staff may have caused you on your anniversary trip due to their inexperienced response.It is our pleasure to know that you have enjoyed the view from your room and our breakfast which was served in your room, and liked our location. We invest lots of time and effort into ensuring we deliver the best service possible at all times. We will continue to do our best to make customers feel more comfortable.Looking forward to welcoming you again soon.
Guest User
Executive Moderate Twin Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on May 28, 2024
We had a great stay at La Suite Kobe Harborland. Great Balcony views. No restaurants for breakfast but Room service breakfast delivery including every morning. Staff was very attentive as is standard in Japan. Rained on the day we left making cabs harder to get and staff pulled out a minivan and drove us to the Shin Kobe station to get our train on time. Enjoyed the restaurant and giant showers. Very close to harbor and short walk from Center street. Enjoyed our stay and great service.
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed your stay. We will continue to do our best for customers feel more comfortable. We are looking forward to welcoming you again soon.
RAJINDER
Luxury Deluxe Twin Room
Stayed in Jan 2024
Family
19 review
3.7/5
Posted on Feb 8, 2024
we stayed there for two night over all location and rooms are nice , what we dont like they charged for buffet but they don't have live buffet and
very less choices for dine in the room buffet , which is not acceptable hope they will change them service in short time......
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. We are pleased to know that you like our location. We are afraid to inform you that we do not have any buffet restaurant. Therefore, probably, your review about buffet restaurant is an other hotel you stayed. May we express our gratitude for writing a review about your recent experience with us. We are looking forward to welcoming you again soon.
Nuchana
Executive Precious Double Room
Stayed in Jan 2024
Couples
16 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The stay was totally enjoyed as we are celebrating our 5th honeymoon in Kobe this year. The hotel service was brilliant. We've got an upgrade to a larger room with big bath tub by the window which allow perfect view of the Tower. Will come back to stay again soon. Thank you!
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed our hotel. Let us thank you very much for taking the time to write this review. Your kind words encourage us greatly. We are looking forward to welcoming you again soon.
Hector
Luxury Superior Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 10, 2024
Wonderful hotel to stay
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed your stay. We will continue to do our best for customers feel more comfortable. We are looking forward to welcoming you again soon.
Kaiwei Ho
Luxury Precious Double Room
Stayed in Apr 2023
Family
9 review
4.7/5
Amazing
Posted on Jun 5, 2023
Stayed in a room with a full sized jacuzzi. Walking distance to nearby restaurants
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. We cannot find the word to express our appreciation for your kind review. We will continue to do our best for customers feel more comfortable based on your valuable review. We are looking forward to welcoming you again soon.
Guest User
Luxury Superior Double Room
Stayed in Sep 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 25, 2023
nice!
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed our hotel. We will continue to do our best for customers feel more comfortable based on your valuable review. We are looking forward to welcoming you again soon.
Laomaidang
Executive Moderate Double Room
Stayed in Dec 2024
Family
28 review
4.5/5
Great
Posted on Feb 8, 2025
The price-performance ratio is extremely high. Just think about it, in Japan, a luxury room of 80 square meters only costs more than 2,000 RMB, which also includes two breakfasts for the room. Moreover, it is located in the center of Kobe Port, so it should be the first choice when coming to Kobe.
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6/16
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed your stay with us. Also, we appreciate you took your time to tell us about your experience at our hotel. We are looking forward to welcoming you again soon.
Guest User
Executive Superior Twin Room
Stayed in Jan 2025
Family
24 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The scenery of the hotel is amazing, and it deserves to be the top 100 most beautiful hotels in Asia in 2024. The details of the room are very attentive, with tea sets from Japan's 6 famous kilns, Rokko Mountain bottle mineral water, various towels, toiletries, bath salts, gloves, socks, etc. The children loved soaking in the round bathtub facing the Kobe Lighthouse at night. The next day, breakfast was delivered to the room, and the delivery staff also went to get children's tableware. When the front desk left, they called a taxi for me, sent my luggage to the car, and bowed goodbye. The service was warm and sincere. I will definitely come again.
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6581
Luxury Moderate Twin Room
Stayed in Jan 2025
Family
20 review
4.5/5
Great
Posted on Feb 7, 2025
Just landed in Beijing, and was still at the La Suite Hotel in the morning. I was very satisfied with the hotel.
1 The hotel is suitable for multiple people to travel. Due to the affordable price, it is recommended that everyone strictly report the number of people staying (I stayed in 2 rooms with 2 adults and 1 child)
2 Breakfast is delivered to the room, and there is a mobile dining table
3 Only the small room (at least smaller than 05) can see the Ferris wheel 🎡. If you go to 01 to see the Ferris wheel 🎡, you can't see the Kobe Tower. Of course, the view on the balcony will be better
4 The large round massage bathtub is not available in every room, at least not in the modern room type (whether it is executive modern or luxury modern)
5 The hotel rooms are basically facing east, and you can see the sunrise.
6 I have a question to ask the hotel. Is the room glass one-way? Because the balcony is quite large, people in the next room can see it from the balcony of the next room
Original TextTranslated by Google
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. We are glad to hear that you had a pleasant stay. Regading your question about the window in the room, it is not a special window like one-way mirror. Therefore, we highly recommend you to use blind when you bathe. We will share your review to the person in charge for future reference. Thank you for taking the time to write this review. We are looking forward to welcoming you again soon.
Guest User
Executive Precious Double Room
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Good view, good facilities, and large room. Please note that if there is a tatami, you need to pay extra to make the bed, 3500 yen per bed; early check-in 5500 yen/hour
Original TextTranslated by Google
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. We are glad to hear that you have enjoyed your room and the view from your room. We will strive to provide our guests with warm, friendly hospitality and the best possible accommodation. We are looking forward to welcoming you again soon.
Anonymous User
Luxury Precious Double Room
Stayed in Dec 2024
Family
19 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Came to Kobe and booked for three nights. The room was spacious and well-equipped. The service was thoughtful. It was very convenient to travel, and shopping and dining were all within a 5-minute walk. There was a small incident on the second day. The hotel's room cleaning was not completed until late, but it was well resolved after communication. We also received a free breakfast the next morning, which made us feel embarrassed. Thanks again to the hotel manager and other staff on duty. The hotel will be our first choice when we come to the Hanshin area in the future!
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Response from Property: Thank you very much for staying at Hotel La Suite Kobe Harborland.We are very pleased to hear your compliments about our hotel staff and the facilities in your room.However, we would like to express our sincere apologies for the disappointment caused by our lack of communication regarding the cleaning of your room during your stay.We will continue to make every effort to ensure that all our guests enjoy their stay at the hotel.We hope you will choose our hotel again when you travel to the Hanshin area of Japan.
Guest User
Luxury Superior Twin Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The room is large and comfortable, with a beautiful sea view. The service is good and we can communicate in simple English. The location is also good, 10 minutes walk to Hara-teicho subway station. Kobe is not a big place and taxis are not expensive. Next to it is the Harbor Mall, you can walk straight out of the hotel lobby and walk down the stairs next to the swimming pool, it is very close
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Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed your stay with us. Also, we appreciate you took your time to tell us about your experience at our hotel. We will continue to do our best for customers feel more comfortable. We are looking forward to welcoming you again soon.
Aquar3huang
Executive Deluxe Twin Room
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The photographer is still here💤, so I will use two navigation maps to fill the number, hoping to help everyone. It is a luxurious choice, but there is no impulse consumption. After all, you get what you pay for. The hardware is old money style, especially on the third day, we changed to a large suite, and the brown furniture fits our aesthetics. Outside the window, there is Meriken Park, Kobe Tower and the upcoming light show. If you need to watch the sunrise, it is recommended to open the curtains early. I ordered a steak "heart" dinner in the hotel. The staff should have received Chinese training, and the communication was smooth throughout the process. Kobe beef did not have a greasy taste. The chef's love for this job has penetrated into the details. The room service and front desk are mainly young people, and South Asia🤵 is also introduced. It is a vibrant city. I have mentioned this in the comments of Tokyu Hotels before. Shopping near the hotel is unexpectedly convenient. Basically, the shopping plan is completed before going to Kyoto. The hotel can promote this more. Kobe is a warm city, including the elderly who provide consultation services at the station and students performing in the square. Each city has its own characteristics.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. It is our pleasure to know that you have enjoyed your stay with us. Also, we appreciate you took your time to tell us about your experience at our hotel. We will continue to do our best for customers feel more comfortable. We are looking forward to welcoming you again soon.
Guest User
Executive Elegant Double Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 20, 2025
This hotel is really great. I will definitely choose it again next time I travel. It has complete facilities, great views, and convenient travel. The room is super comfortable. The small bar at night is also good. It exceeded my expectations. I will choose it again next time.
Original TextTranslated by Google
Response from Property: Thank you for your recent stay in Hotel La Suite Kobe Harborland. We are glad to hear that you had a pleasant stay. We will strive to provide our guests with warm, friendly hospitality and the best possible accommodation. We are looking forward to welcoming you again soon.