Fairhavengurl
May 10, 2024
The unit was clean and spacious. I enjoyed the view of the pine, cedar, and juniper trees out the window. Nice walking paths around the property. The only negative thing I can say about my experience is the Wifi they offer. They have you pay for your wifi service. We opted to pay for 5 devices. We had an issue midway through our stay and were left without wifi for several days. The number provided for technical support was busy and not reachable. Guest services was finally able to reach them, although they were unable to resolve the issue. I have t-mobile cell service and it didn't work at the resort otherwise I would have just used my hotspot. My nephew had AT&T and his cell service worked great. It didn't ruin our trip, but if they are going to charge for wifi it should work great and not the spotty, dropping off all the time, and ineffective technical support we received. We requested a room with a jacuzzi tub and it was very nice to have all week. They were able to accommodate all of our special requests. (Hight floor, Jacuzzi tub) We loved the golf course!! If you golf, this is a fun and beautiful course. The resort staff were very accommodating with our requests for additional supplies. The brought additional dishwasher tablets and TP without delay.