Sultan Sands Island Resort

I stayed at the Sultan Sands hotel twice, the first time in January 2024 and the second time I returned with friends in January 2025. After arriving at the hotel from the airport, the first person who saw me during check-in was Berta from the hotel reception. This meeting was the most memorable for me! The meeting with Berta again was very nice and full of emotions. Berta remembered my face from the previous year and welcomed me very nicely. Berta is always smiling, cordial and helpful. I would like to extend my warmest regards to all the hotel employees, especially Berta, with whom I was very moved to meet her again. Asante sana my dear Berta for your professionalism and beautifull smiling for all tourists!!!! Sultan Sands Island Resort is located right next to a phenomenal beach with soft, white sand and turquoise ocean. The hotel is located on the eastern coast of Zanzibar, in the Kiwengwa area, adjacent to the Bluebay Beach Resort & Spa. The hotel is located directly on the beach, with free umbrellas, sun loungers, mattresses and towels. Here you can observe the amazing phenomenon of large ocean tides. I recommend this place primarily to people looking for beautiful views and those who like sunbathing and active recreation. There are swimming pools, a paddling pool for children, and a volleyball court in the sister facility. One part of the hotel is intended only for adults. The hotel offers very tasty and varied meals as part of All Inclusive. Also worth mentioning is the very helpful and friendly hotel staff, from the cleaning ladies, to waiters, reception staff, cooks, animators and gardeners. Each of them is always smiling and friendly.

First visit to Zanzibar and I think we chose the right location and hotel. I can support all the positives already mentioned in other reviews. We were placed in a Ronavel near the pool and restaurant and it was ideal for the convenient access to the hotel 's facilities and suprisinglly sheltered from any disturbances - no problems sleeping! Our housekeeper, Mariam provided an excellent service. I was initially apprehensive that booking an all-inclusive fortnight in one hotel with only one restaurant would prove a mistake. The restaurant turned out to be fine with a themed nightly menu with a wide choice of options both hot and cold. This was followed by a variety of enterainment around the adjoining pool area. What made our stay special was the brilliant staff who, without exception were very helpful and supportive. Prominent among them was Rose, her sister Sophia, Catalina and around the bar area Restituta, Ally and Happy. I really liked the beach bar where you could watch the activities on the fabulous powdered sand free from any hassle and in the shade with a cold Serengeti beer or a G&T. Travelled to Stonetown and Prison Island by TUI excursion and then booked a taxi outside the hotel (c/o Ali) for a trip around the North and on another day to the Jozani National Park and the coastal highlights in the locality.

If you are considering Sultan Sands - book it and get your suitcases packed! We are currently staying here, 1 week in, with 1 week to go. It is a charming, traditional, rustic, low key resort - suitable for all travellers; families, couples, friends and solo guests - all are warmly welcomed here. There are activities to join in with, but in the main is fairly laid back and peaceful. I have dietary needs for medical reasons, and my gluten free requirements have not been a problem. I have found gluten free options for all meal times, but have been informed if there is anything I’d particularly like to speak to a server or chef and they will attempt to assist. I have not had to do this yet however, as I have found a good choice of quality fresh foods on offer. We booked our holiday via TUI and although they state long trousers for evening meals, however, nice tailored shorts are accepted at the hotel. On arrival we were met by Kevin and Mike, 2 managers at the hotel, and although we checked in slightly earlier due to our flight times we were invited to have breakfast and shortly after our room was ready for us. Kevin is the General Manager at the hotel and he regularly makes himself available, talking to guests and checking that everything is ok. He genuinely wants you to have a great holiday and takes on board any feedback you may have. We had a minor issue with our shower head, this was reported, checked shortly after and a decent replacement fitted within a couple of hours - all with minimal fuss or disruption. I am usually affected by mosquitoes and always travel with a plug for my room, deterrent spray for the evenings and bite remedies. I have not been bitten at all, the rooms are ‘turned down’ by maids of an evening, with the rooms sprayed, and a mosquito/insect net secured around your bed. There is a UK style plug socket in the room, we’ve brought a 4 gang extension with us, I have been able to power my Shark hairdryer and GHD straighteners with no problems at all. The air conditioning in your room is excellent too. The WiFi has been intermittent at times, but overall we’ve managed to get good coverage across the resort. There have been a couple of power cuts, but these literally last a few seconds and are no big deal. We purchased our visas and local government health insurance in the UK however this was also easily arranged on arrival at the airport. There is a hotel doctor if needed, who takes a walk around the hotel grounds approx 11am, he makes a point of saying hello to the guests and checking everything is ok. There are Maasai’s and other local sellers on the beach outside the resort, they like to walk and chat to travellers, and are really quite friendly. They do listen if you say no thank you, if you are concerned though the resort and neighbouring sister hotel have around 3 uniformed security guards on the beach, who can assist if needed. Although we had a long journey, you are made to feel very welcome right fro

I found my stay at the hotel very successful, the entire hotel was perfect. Various food, everyone will find something for themselves. High level of service. Hotel manager Kevin was always smiling and helpful, we felt well taken care of. We will definitely come back to this beautiful place and we wholeheartedly recommend it.