With a stay at Best Western Premier Hotel Royal Santina in Rome (Rome City Centre), you'll be within a 5-minute drive of Colosseum and Spanish Steps. This hotel is 2.2 mi (3.6 km) from Trevi Fountain and 2.3 mi (3.7 km) from Pantheon. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 118 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. C:I.R : 058091-ALB-00136 CIN: IT058091A1D9EAAG2B
"It was quite a challenging stay. The requests I made in the booking were completely ignored. Upon arrival, we had to change rooms, which seemed to upset the front desk staff quite a bit.
A South Asian porter helped us with our luggage. I didn't have any small change, as I mostly pay with cards and rarely use cash, so I only gave him a 2 Euro coin as a tip. From that moment on, whenever he saw us, he showed absolutely no expression. I mean, it's not like I was going to give him a 200 or 500 Euro bill, right? Was it even worth that much?
The hotel breakfast was excellent. The room, although not as good as the original one after the change, was still acceptable.
The location is fantastic: just a few dozen meters from the train station, and there's an airport shuttle right outside. There are no issues with the location, and the area isn't as chaotic as some say.
The only problem is that all the staff had rather cold and indifferent expressions, making you feel, for a moment, like you weren't even in Italy! I won't be staying here again, even with its many advantages. I just don't want to deal with their attitudes!"