Ciala Resort Best Hotel in Kisumu Kenya
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Ciala Resort Best Hotel in Kisumu Kenya
Daraja Mbili, Kisumu, Kenya
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We Price Match
Highlights
Free parking
Top local pick
Lots to do
Excellent serviceAmenities
Horse riding
Spa
Gym
ParkingFree
24-hour front desk
Luggage storage
Restaurant
Bicycle rental
All amenities
Property Description
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This family-friendly resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay.
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9.0/10
Cleanliness9.1
Amenities9.1
Location8.8
Service9.1
All 24 reviews
Surroundings
Airport: Kisumu International Airport
(15.4 km)
Airport: Kakamega Airport
(46.2 km)
Landmarks: Abindu Community Cultural Centre
(3.4 km)
Landmarks: Abindu Caves
(3.4 km)
Landmarks: Chulaimbo Anglican Church
(4.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Honeymoon Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
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5
Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area
3 King bed
Free Wi-Fi
Air conditioning
Private bathroom
TV
Towels
Check Availability
6
Executive Room
Bedroom 1:1 King bed
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Superior Single Room
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
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Guest Reviews
9.0/10
Great
24 reviews
- Cleanliness9.1
- Amenities9.1
- Location8.8
- Service9.1
Average for similar properties in Kisumu
Review summary
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Location and Environment: This property is highly praised for its serene location, expansive grounds, and scenic views, making it an ideal destination for relaxation, family outings, and conferences.
Nothing but success
April 21, 2025
Excellent 👌🏾👌🏾👌🏾👌🏾👌🏾
One of the best hotels we have ever stayed in kisumu We will definitely come back! The whole complex is very clean, nice and quiet. The staff Super friendly and fulfills almost every wish.
Guest User
July 30, 2024
The hotel is top notch and located in a serene area. The rooms were so comfy. The food was great, and the bar by the pool side was extraordinary with some awesome music.
The waiters makes you feel special from the moment you enter the resort. They pick your luggage from you and escort you to the waiting area where your checkin is coordinated while you sipping some fresh juice.
David
August 22, 2025
Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great.
Robert
June 20, 2025
The place to stay in Kisumu. Hotel staff and management professional and accommodating. Would have preferred more menu variety in food if possible.
Brett
June 21, 2025
Beautiful property. Even more beautiful people. And I loved all the beautiful birds on the property.
Guenter
June 25, 2025
Friendly staff, excellent breakfast buffet, good value. Nice resort near Kisumu
Yvonne
April 20, 2025
It felt like I was right at home! This was an incredible experience. I can’t wait to bring my family back with me soon!
Marcy
February 27, 2025
Excellent Service
The service at Ciala is always top notch. This is my third time staying with them and they are always hospitable. Our TV was missing from our room, so check in was a bit delayed and they had to separate our beds which we had asked for before we arrived, but other than that, if you need a place to relax, it is great to wind down there.
Services & Amenities
Most popular business facilities
Horse riding
Spa
Gym
Parking
Free
24-hour front desk
Luggage storage
Restaurant
Bicycle rental
Conference room
Business center
Playground
Free
Wi-Fi in public areas
Free
Spa
Gym
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Transportation
Bicycle rental
Shuttle service
Additional charge
Business services
Conference room
Business center
Wedding service
Coworking spaces
Front desk services
24-hour front desk
Lockers available
Concierge service
Safe at front desk
Luggage storage
Languages spoken
English
Kiswahili
Food & drink
Lobby bar
Public areas
Gift shop
Picnic area
Smoking area
Garden
Water purifier
Health & wellness
Spa
Mountain biking
Horse riding
Gym
Activities
Eco tours
Cleaning services
Clothes dryer
Laundry service (on-site)
Facilities for children
Playground
Free
Kids' board games/puzzles
Children's toys
Accessibility
Pool ramp available
Stair-free main entrance
Wheelchairs available
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Paying at the hotel
Property Description
- Number of Rooms: 58
Phone:+254-705333555
With a stay at Ciala Resort Best Hotel in Kisumu Kenya in Kisumu, you'll be 1.5 mi (2.4 km) from Maragoli Hills and 8.6 mi (13.8 km) from Lake Victoria. This family-friendly resort is 13.3 mi (21.4 km) from Kisumu Impala Sanctuary and 13.9 mi (22.4 km) from Dunga Bay.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kisumu? This resort has 8611 square feet (800 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Kisumu? This resort has 8611 square feet (800 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Frequently Asked Questions
What’s the cancellation policy at Ciala Resort Best Hotel in Kisumu Kenya?
The cancellation policy at Ciala Resort Best Hotel in Kisumu Kenya depends on your room type and booking terms.What’s the cancellation policy at Ciala Resort Best Hotel in Kisumu Kenya?
What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?
Check-in at Ciala Resort Best Hotel in Kisumu Kenya starts from 14:00, and the standard check-out time is by 10:00.What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?
What amenities, facilities, and services are offered at Ciala Resort Best Hotel in Kisumu Kenya?
Popular amenities and services at Ciala Resort Best Hotel in Kisumu Kenya include Shuttle service.What amenities, facilities, and services are offered at Ciala Resort Best Hotel in Kisumu Kenya?
Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?
No, pets are not allowed at Ciala Resort Best Hotel in Kisumu Kenya.Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?
How do I get to Ciala Resort Best Hotel in Kisumu Kenya from the nearest airport?
The nearest airport is Kisumu International Airport, located about about 26 mins from hotel by car (15.4 km) away.How do I get to Ciala Resort Best Hotel in Kisumu Kenya from the nearest airport?
About This Property
| Nearest Airport | Kisumu International Airport |
|---|---|
| Distance to Airport | 15.44KM |
| Average Price From | VND8087679 |
| Hotel Star Rating | 4 |