Courtyard Key Largo

Great value hotel. Staff was friendly and welcoming.

Two stars is generous. Relatively inexpensive place to stay in the Keys but you get what you pay for. We had a king room with sofa and marina view. Well, we didn’t have sofa so asked about it and were told they could move us but we’d lose the view that we paid extra for. Not having anywhere to sit was really inconvenient. Then there came a putrid smell from the room next to us that lingered for hours and hours. So much so that it began seeping into our room and we had to use towels to block the space between the floor and door. Then our tub began to back up when we showered. We notified the front desk but that never got fixed. Taking a shower while your own filth fills up at your feet is extremely gross. One evening we had a person darn near body check into our door causing the safety latch to open up halfway. Then we noticed we didn’t have a peep hole and that had been broken and someone just shoved what looked like toilet paper in the hole—not too secure. The doors to the balcony were worn out and hard to open. Not only difficult but you really have to put some oomph behind it to open and close. Well, when you do unfortunately all the rooms around you also hear that. We heard balcony doors opening and closing at all hours of the night which was pretty inconvenient since we had early morning plans most days. Housekeeping could have been better, the room overall was not all that clean. The pool was fine, we got in once briefly. Being a titanium elite member with over 1.5 million points, I just expected more than what was delivered. The positive: the bed was comfortable (pillows were pathetic), and the staff was friendly. That’s about the only nice things I have to say about the hotel itself.

Yes the hotel is a little dated. Yes, perhaps the general maintenance could be a little better. HOWEVER. The hotel is on the coast so facilities maintenance is a 247[365 job. Additionally, the room was very large compared to most hotels including luxury properties. The bed and pillows were extremely comfortable. The air was cold. The room was clean. The fridge was large. Seriously. The only thing that would have made this place perfect would have been a bar but that’s just me. lol. Stay here with realistic expectations and you will have an incredible stay. You are in the Florida Keys and in the diving capital of the world. Expect to pay more or get over it. I will be back and won’t think twice about it.

Great property by the marina. Nice views, friendly staff, would highly recommend.