Courtyard Key Largo

Location: Frequently praised for being near tourist attractions , restaurants , and convenient for travel .

Two stars is generous. Relatively inexpensive place to stay in the Keys but you get what you pay for. We had a king room with sofa and marina view. Well, we didn’t have sofa so asked about it and were told they could move us but we’d lose the view that we paid extra for. Not having anywhere to sit was really inconvenient. Then there came a putrid smell from the room next to us that lingered for hours and hours. So much so that it began seeping into our room and we had to use towels to block the space between the floor and door. Then our tub began to back up when we showered. We notified the front desk but that never got fixed. Taking a shower while your own filth fills up at your feet is extremely gross. One evening we had a person darn near body check into our door causing the safety latch to open up halfway. Then we noticed we didn’t have a peep hole and that had been broken and someone just shoved what looked like toilet paper in the hole—not too secure. The doors to the balcony were worn out and hard to open. Not only difficult but you really have to put some oomph behind it to open and close. Well, when you do unfortunately all the rooms around you also hear that. We heard balcony doors opening and closing at all hours of the night which was pretty inconvenient since we had early morning plans most days. Housekeeping could have been better, the room overall was not all that clean. The pool was fine, we got in once briefly. Being a titanium elite member with over 1.5 million points, I just expected more than what was delivered. The positive: the bed was comfortable (pillows were pathetic), and the staff was friendly. That’s about the only nice things I have to say about the hotel itself.

It is in need of a major upgrade. The lobby is very nice the outdoor area is very nice but the room, at least 304 and hallways need a major upgrade if they want to charge those prices. The view from our balcony was very beautiful and the staff was great. The one and only onsite eating is a hotel Starbucks, it was very busy in the morning with a very nice gentleman who unfortunately had physical limitations and an elderly woman who was doing her best. Other than that breakfast is a walk around the marina or a car drive away. It was our anniversary and we did receive a nice surprise dessert in our room upon arrival, we don’t like fudge cake but the gesture was very nice. Locations is perfect for any type of boating activity. If you’re not into boating then this hotel is not the best choice. Skippers Restaurant is a short walk away and it’s a great spot but not open for breakfast and it gets really busy after 6 pm.