Kew Gardens Hotel
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Kew Gardens Hotel

292 Sandycombe Rd, Kew, Greater London, TW9 3NG, United Kingdom
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hotel overview picture
Highlights
Lots to do
Delicious breakfast
Ideal location
Amenities
Luggage storage
Bar
Restaurant
Taxi booking service
Conference room
Multi-function room
Wi-Fi in public areasFree
Front desk (limited hours)
All amenities
Property Description
Located in Richmond (Kew), Kew Gardens Hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. This hotel is 6.8 mi (11 km) from Wembley Stadium and 8.3 mi (13.3 km) from Buckingham Palace.
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7.9/10
Good
Cleanliness7.9
Amenities7.8
Location7.9
Service7.9
All 102 reviews
Surroundings
Metro: Kew Gardens
(230m)
Metro: Richmond
(2.3 km)
Airport: Heathrow Airport
(17.2 km)
Airport: London City Airport
(49.2 km)
Train: Kew Gardens
(240m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

Family Room

1 King bed and 1 Sofa bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
Room Details
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4

Double Room

Has window
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Room Details
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3

Economy Double Room with Double Bed

1 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Tea bags
Room Details
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9

Standard Twin Room, 2 Twin Beds

2 Single bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
Room Details
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19

Superior Double Room with Double Bed

1 Double bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
Room Details
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11

Executive Double Room, 1 King Bed

1 King bed
Non-smoking
Private bathroom
Electric fan
Tea bags
Towels
Room Details
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Guest Reviews

7.9/10
Good
102 reviews
  • Cleanliness7.9
  • Amenities7.8
  • Location7.9
  • Service7.9
Average for similar properties in Kew
Most Mentioned
Review summary
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Breakfast and Food: The breakfast is frequently commended for its quality, variety, and taste, with options including vegetarian dishes. The on-site restaurant and bar are noted for offering delicious meals at reasonable prices, enhancing the overall guest experience.(based on 1 review)
J‍a‍n‍i‍c‍e‍f‍a‍n‍1‍1‍3
June 9, 2025
Very nice staff, everything is good. No lift only stairs
t‍m‍h‍e‍a‍d‍1‍3
January 13, 2024
The hotel is more like a bed and breakfast, but there’s nothing wrong with that as long as it’s advertised as such. A warning for less able clients - all the rooms are on the 1st / 2nd / 3rd floor and there isn’t a lift. If you can’t use stairs or lift a suitcase, here isn’t for you. The en-suite in our room wasn’t the cleanest. When we arrived, the bin hadn’t been replaced. There was also a really strong smell of urine every time we entered the room - even after housekeeping had been. The drain for the shower was very slow, so every time we showered, the tray filled with water. All that said, the service was lovely. The staff were helpful - especially the staff member who works the breakfast service. There was also another staff member on our last day who gave us travel information because there were no trains from Kew that day.
l‍o‍u‍i‍s‍e‍h‍9‍9‍7
November 11, 2025
Great location for Kew Gardens visit, within walking system. Lack of ‘nice’ restaurants nearby. Great location for train station. Hotel was busy and staff were helpful . Walls needed a lick of paint but generally clean and worth a visit
m‍a‍r‍i‍n‍a‍B‍r‍i‍g‍h‍t‍o‍n
October 24, 2025
Firstly I’m surprised that the RBG at KEW allows this hotel to be associated by name! No one seems to mention the relentless noise from the frequency of planes flying overhead that it drowns out the TV , don’t expect lie-in as they start flying by around 7am. Rooms are dated and desperately need refurbishing, however they are clean and quite well equipped. Shower/bath room modern but too dark to apply makeup. Breakfast was okay but nothing special, coffee from the flasks undrinkable , you can have cappuccino but have to pay extra!! Staff were friendly and helpful but I wouldn’t recommend this hotel.
C‍h‍a‍i‍t‍a‍n‍y‍a‍ ‍G
October 20, 2025
Near to Kew Gardens Victoria gate and district line, room had some cookies coffee and tea, Got all I needed, staff is really good and roast on Sunday was very good as well.
N‍i‍c‍k‍O‍x‍f‍o‍r‍d
September 25, 2025
Stopped by to meet someone today, arrived a bit before there lunchtime opening but the staff were great, nice coffee, good prices. Would recommend if you are in the area.
a‍l‍i‍s‍o‍n‍ ‍h
September 10, 2025
We had a delightful stay at this friendly hotel. The evening meal was delicious, the bed was really comfortable and the staff were helpful and friendly. It was really close to the railway/tube station and very close to Kew Gardens (the primary reason for our visit). Although the decor needs attention in places it was not important as it was excellent value for money and exceeded our expectations - which is rare.
N‍a‍t‍a‍s‍h‍a
August 15, 2025
The hotel room was nice/okay. However the building got extremely hot, which made it difficult to sleep through the night. AC definitely needed.

Services & Amenities

Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Public areas
Facilities for children
Business services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–22:30
Check-out: Before 10:30

Front desk hours: [Mon-Sun]08:00–22:00

If you will arrive outside of check-in hours, contact the property in advance

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
Opening hours [Mon - Fri] 07:30-10:00 Open [Sat - Sun] 08:00-10:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 21
Phone:+44-20-89402220
Email:enquiries@kewgardenshotel.com
Located in Richmond (Kew), Kew Gardens Hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. This hotel is 6.8 mi (11 km) from Wembley Stadium and 8.3 mi (13.3 km) from Buckingham Palace.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

At Kew Gardens Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

The front desk is staffed during limited hours.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.

Frequently Asked Questions

What’s the cancellation policy at Kew Gardens Hotel?

The cancellation policy at Kew Gardens Hotel depends on your room type and booking terms.

What are the check-in and check-out times at Kew Gardens Hotel?

Check-in at Kew Gardens Hotel starts from 14:00-22:30, and the standard check-out time is by 10:30.

Is breakfast available at Kew Gardens Hotel?

Yes, Kew Gardens Hotel provides breakfast. Options include Western.

Are pets allowed at Kew Gardens Hotel?

No, pets are not allowed at Kew Gardens Hotel.

How do I get to Kew Gardens Hotel from the nearest airport?

The nearest airport is Heathrow Airport, located about about 22 mins from hotel by car (17.2 km) away.

About This Property

Nearest AirportHeathrow Airport
Distance to Airport18KM
Nearest Train StationKew Gardens
Distance to Train Station0.24KM
Nearest Subway StationKew Gardens
Distance to Subway Station0.23KM
Average Price FromAUD262
Hotel Star Rating3