Guest User
July 1, 2025
Property is in a beautiful location. Really a fantastic complex. Breakfast and dinner were very good. Having bikes to ride along the grand Canal with lots of fun. The little shop was well stocked and convenient. Some items could’ve been better. The sauna and hot tubs were in a great little area, but the sauna were not hot enough, and neither of the hot tubs was in fully working condition. Room cleanup was inconsistent. For example, they did not remove the trash and the glass partition in the shower was never wiped down. Also, the carpet was very old. My wife wanted to use the spa but was told they were booked up for the entire three days. We had dinner once, and while the food was good, the service could have been better. It took a really long time to get a second drink, and the server didn’t seem to know that we had eaten our main course because he had not been to our table for sometime. Our room was just off the fountain with a great view. However, the walls were very thin and each night we could hear quite clearly the conversations in the adjoining room. When I was checking out on a Sunday at 7 am I barely got a thank you. At that time of the morning, the front gates were closed, so I had to call and remind them to open the gates so the taxi could get me to the airport.