Falkensteiner Aktiv & Familienhotel Cristallo

The accommodation impresses with spacious, clean rooms, helpful staff, and a fantastic location at the ski slopes. Guests also enjoyed the well-designed family suite and extensive children's facilities.

Had an excellent week. Stayed in a family room which although could have been bigger was well laid out and had a good amount of storage. Bathroom layout was also very well done with Shower and loo both in own sections and again plenty of storage. The room was spotless. Hotel is in a fab location just across from the piste and ski school meeting points. Being at the top end of the village meant there was very little traffic going by. Bootroom was excellent with a large locker per room with drying facilities etc. Swimming pools were a great addition, we used both the children's (which did get very busy at times) and the indoor / outdoor pool in the main Spa. Lovely after a full day on the mountain. Family steam room / sauna were also great. I wish I'd booked a message as the spa looked very inviting! Breakfast was excellent with anything and everything you could possibly want, from a juicer to the full cooked breakfast and everything inbetween. We only had lunch at the hotel once (the provision on mountain was excellent and very well priced so we didn't bother heading back to the hotel), it was fine but not as good as lunch / dinner. I liked the fact you were allocated a table for the week so no worries about table readiness, it was always waiting for you. The drinks at the bar were also well priced for a hotel of this rating. A glass of wine from about €6 and similar for beer from memory. Overall very happy with the experience and would definitely consider for a future ski holiday.

We spent 1 week in this hotel before Christmas. The room was clean and neat. There was a big garderobe as well where we had space to unpack. The beds are comfortable. The staff is very helpful and kind. The food is good as well. Its location is very good as the hotel is next to the ski slopes. We recommend this hotel.