Room 305, 3/F, Office Building, Zone A, Phase I, Logistics Center, Kashgar International Logistics Port, North of Central Asia and South Asia Industrial Zone, Kashgar City, Xinjiang, Kashgar, Xinjiang, ChinaView Hotel Details
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Xinjiang Yuanfang Renju Hotel Guest Reviews
4.2/5
159 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(159)
Positive reviews(143)
Reviews with photos/video(32)
Offers pick-up/drop-offs(18)
Great value for money(15)
Easy to get around(10)
Convenient location(10)
Close to airport(9)
Large rooms(8)
Limited dining options(6)
Friendly front desk staff(1)
Negative reviews(16)
M KeYan
Budget 2-bed Room
Stayed in Feb 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Mar 16, 2024
Was able to find a place close to the Kashi airport. Booking was smooth on trip app. The hotel is in some business or trade zone. Nothing much to do but good for an overnight stay. The staff at front desk was pleasant and very helpful. Checked in without any problems. The room was as shown in pictures. Had to make a 100Rmb deposit at check in. Which was returned. Over all stay was good.
6/9
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Nauman Ali (李楠)
Budget 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Friendly staff, specially the front desk, clean environment, good for business trip, also provide free transport to the airport.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. Your satisfaction is the greatest recognition and support for our serious work. Our store has always provided enthusiastic and positive service, warm and comfortable living environment, so that every guest who comes to our store can stay and sleep comfortably. Finally, we wish you a happy life and smooth work. We look forward to your visit again and will provide you with better service!
Azka
Budget 2-bed Room
Stayed in Jul 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Very good experience. Very calm place.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. Your satisfaction is the greatest recognition and support for our serious work. Our store has always provided enthusiastic and positive service, warm and comfortable living environment, so that every guest who comes to our store can stay and sleep comfortably. Finally, we wish you a happy life and smooth work. We look forward to your visit again and will provide you with better service!
Guest User
Budget 2-bed Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Overall it was excellent
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Guest User
Budget 2-bed Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The environment is clean and tidy. The waiter is pretty and treats guests patiently and friendly. The facilities in the room are complete and sanitary. The surrounding environment is also good. You can eat baked buns with meat not far away. It's pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Guest User
Budget 2-bed Room
Stayed in Nov 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Dec 7, 2023
The hotel is in a great location and has very convenient transportation. The room is comfortable and warm, and the staff is warm and thoughtful. The breakfast is rich and delicious, and it is a very pleasant stay.
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The overall feeling of the hotel is very good, the room is clean and tidy, and the facilities are also complete. The staff is warm and thoughtful, making people feel as warm as home. Highly recommended!
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This is a very good hotel, the room is spacious and bright, and the bed is comfortable, so I can enjoy a good sleep. The staff's warm service makes me feel warm. The hotel also provides a rich buffet breakfast and various leisure facilities, which makes me feel relaxed.
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The hotel is in a good location and has very convenient transportation. The room is spacious and bright, the bed is comfortable, and the facilities are also new. The service staff is very professional and friendly, providing us with a good stay experience. In addition, the hotel breakfast is also very rich, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our serious work. Our hotel has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our hotel can live comfortably and sleep peacefully. However, there is one thing that our hotel does not provide breakfast. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Guest User
Budget 2-bed Room
Stayed in Mar 2024
Family
49 review
5.0/5
Outstanding
Posted on May 4, 2024
It's a bit far from the city, and there are a lot of dust around the hotel, but the price is still acceptable
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Mudunge
Budget 2-bed Room
Stayed in Jul 2023
Business travelers
22 review
1.0/5
Posted on Aug 17, 2023
There are pictures and the truth. The environment and hygiene are poor. Bathing is like a luxury. The low water pressure makes me speechless. It is only a four-story building. The front desk explained that the water is just like this. After all these years, I have never collected a deposit from Ctrip when booking a room. The front desk explained that this is how we need to collect a deposit. The facilities in the room are old and there is a weird smell. There is "poison bait" placed under the TV. "Box", indicating that there should be one in the guest room, but unfortunately I didn't find it. There was unknown white dirt on the only chair in the room, which was too bad. Worst room I've ever stayed in
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. From your review, we are sorry to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you! As for the water pressure you mentioned is normal, there is no problem with bathing, and the poison bait box does not mean that there are mice in the room. We will put some anti-insect chemicals in the summer. Other problems have been investigated and rectified. Your tolerance and understanding are a sign of our work. Encouragement and support! Sincerely look forward to your visit again!
Guest User
Budget 2-bed Room
Stayed in Dec 2023
Other
1 review
4.5/5
Great
Posted on Mar 11, 2024
The environment is close to the airport, lacking in hygiene: some places have dead corners, but overall it is good!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We deeply apologize for the inconvenience caused to you!
Guest User
Budget 2-bed Room
Stayed in Oct 2023
Business travelers
15 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The facilities and environment are average, the service is good, and the hygiene is good.
The price is reasonable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Guest User
Budget 2-bed Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 13, 2023
good ...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services! The photos are beautiful
Anonymous User
Budget 2-bed Room
Stayed in Jun 2023
Travel with friends
244 review
4.2/5
Very Good
Posted on Jul 29, 2023
It is in the logistics park, and there are large vehicles coming and going. If you go out for sightseeing every day, you can consider it. If you want to walk out for dinner, it is still inconvenient. The facilities in the room are still relatively old.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It enables us to constantly find problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience! As for the dining problem you mentioned, the hotel car can take you to the dining place. You just need to tell the front desk where you need to be taken to. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!
Liuqige
Budget 2-bed Room
Stayed in Jun 2023
Other
19 review
5.0/5
Outstanding
Posted on Jul 17, 2023
The service was excellent, the sheets and quilt covers were very clean. We arrived at the hotel at 3am, and the security guard patiently opened the door for us and waited.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. Your satisfaction is the greatest recognition and support for our hard work. Our store has always provided enthusiastic and positive services and a warm and comfortable living environment, so that every guest who comes to our store can live comfortably and sleep peacefully. Finally, I wish you a happy life and a smooth work. I look forward to your visit again. We will provide you with better services!
Minmin^ _ ^
Budget 2-bed Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 14, 2023
There is airport pick-up service, which is very convenient for us.
The supporting facilities are very new and the room is very clean. The first choice hotel for catching a flight.
Original TextTranslated by Google
Response from Property: Dear travelers, thank you very much for choosing to stay at Renju Hotel. Our hotel has a superior geographical location, only a 10-minute drive from the airport, and is equipped with airport pick-up and drop-off services. We have always been working hard to meet customer needs and let guests feel the warmth and care of home. If you have any questions during your stay, please contact our front desk in time. It is our responsibility to provide you with satisfactory service. Finally, I wish you happiness every day and look forward to seeing you again!
Guest User
Budget 2-bed Room
Stayed in Feb 2023
Business travelers
13 review
1.0/5
Posted on Apr 2, 2023
Garbage, the surrounding environment is extremely bad, eating and shopping are extremely inconvenient, the hotel arbitrarily increases the price, the front desk service is poor, the room price is high, there is no free water in the room, and a bottle of green tea in the room is 5 yuan. It's a rip-off. I don't recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience! As for the dining and shopping you mentioned, there is a convenience store and restaurant downstairs. The hotel did not raise the price at will, but only changed it according to the market price. The green tea in the room is 3 yuan. As for other services and other issues, the hotel attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are the encouragement and support for our work! Sincerely look forward to your visit again!