Pinnacle Boracay Reviews

There was a miscommunication with the staff regarding our boat and land transfer and room service massage but they fixed it and was pleased. All staff were very kind and accommodating, special mention to Bernadeth, Phoebe, Beverly, Wilna, Angellique, Nathan and Reneboy. The rooms were very clean and breakfast was good. The location is a bit far from Dmall but they have a shuttle service (but not always available) but otherwise the service, staff and overall makes up for it. We will definitely come back again’

Staff was very friendly. We could take a shuttle service from the Hotel for free to the Mall and to most Tours.

Our family had a wonderful stay in the Premier Room at Pinnacle Boracay from January 29 to February 1. The room was spacious, modern, and well-maintained, providing the perfect home away from home during our vacation. The bed was large and very comfortable, ensuring we had a restful sleep every night. The balcony offered a nice view, and we enjoyed having coffee there in the mornings. The bathroom was clean and stocked with essentials, and the hot water worked perfectly—ideal after a long day at the beach. We also appreciated the quiet ambiance of the hotel, which made our stay even more relaxing. The staff were friendly and accommodating, always ready to assist with any requests. The location was convenient, with easy access to the beach and shuttle service available when needed. Overall, our stay in the Premier Room at Pinnacle Boracay was a fantastic experience for our family. We highly recommend it for those looking for comfort, privacy, and excellent service in Boracay. We’ll definitely be back!

Really enjoyed our stay at Pinnacle. Love the showers powerful and good temperature control, slight downside for water sipping through but all is good. It’s in close proximity to the beach so that was nice, however the part of the beach we were close to had a lot of seaweed. Breakfast was ok standard options which sufficed. We like the two Queen size bed per room setup. One of the thing that we were really thankful for is that they accommodated for our friend’s dietary requirements as she had to fast for the month of Ramadan.

We stayed here for three nights 9-12 January. We had an early check in at 2. Staff as usual are always friendly and helpful the free shuttle to and from D Mall was handy. Unfortunately the breakfast is not very appealing or something to rave about. Everything is cold they don’t have the burners on to keep the food warm. We got a good deal with Trip.com We plan to return in June hopefully there will be good rates and they will improve on their breakfast.

Far from Dmall but they offer free shuttle. Breakfast is typical but good. The rooms are sooo big didn’t expect that. (Comparing to Henann where we usually stay). Love the staffs, super accommodating! Especially the OJTs

We had a family vacation. The price and quality are completely consistent. Pros: 1) The hotel is new 2) Freshly renovated 3) Excellent pools 4) The staff is friendly 5) 2 minutes to the sea on a separate path 6) Free transfer to the di-mall 7) Clean Cons 1) Breakfasts are not very tasty, but we never left hungry. There is tea, coffee, lemonade, scrambled eggs, omelettes, toast, jams, some meat, sweet potatoes, few vegetables, but there was always lettuce, watermelons, pineapples, bananas. The hotel is good, so I recommend it.

The arrangement of the rooms is quite awkward. Although there is a balcony, when you go out, you will look at each other in the opposite room. There is indeed a problem with toilet drainage Take a shower and the whole room will be wet Apart from sharing the same beach with Lind, there is nothing good about it. no hairdryer The hotel shuttle to Dmall is only until 5 o'clock No advance notice Then the driver often goes out and lets you take a taxi. There were too few guests when I went there. There is no buffet breakfast at all. Breakfast is terrible. I suspect it’s because there are so few people. The chef just left work and let the apprentices cook whatever they want.

Very good hotel, service and everything else are good.

Pinnacle Boracay is an amazing host. As returning guests, they made us feel the warmth and welcoming atmosphere during our whole stay just like our first. They are always ready to give their best effort to accommodate us. They even upgraded our rooms so we had a more luxurious and comfortable stay! Food is delicious. We love their pizza and pasta! Staffs are polite and attentive, kid-friendly and very patient with our requests. Kudos to your dependable crews -- Sir Nathan, Ms Beverlee, Sir James and Ms Cherry! Don't be surprised if we'll be back!

We had the best time at Pinnacle! We held our training at the resort and we, the facilitators, and our participants loved it. Food was really good. Rooms were always maintained. Staff and OJTs were very friendly and accommodating. They were very receptive to our needs and requests. We look forward to holding another training here again!

Hotel is good, food was good🙂🙂🙂🙂🙂👏👏👏👏👏👏👏..They have very nice and accommodating staff🙂🙂🙂🙂👏👏👏👏👏👏......especially Mr Rene from F and B.. God Bless.......🙂 👏🙂👏🙂👏🙂👏🙂👏🙂👏🙂🙂👏🙂👏🙂👏🙂👏🙂👏🙂

All crews are nice and we have the best vacation week. The beach can be reach through path walk. The room is super cozy, and they even give breakfast even pass due the time. The pool is very child friendly. The place is very child friendly. The braso de Mercedes is so yummy.

Mornings were the best — with buffet style breakfast and high grade ingredients I believe. those egg options makes me feel I’m taken care of really. I really enjoyed mornings and night swimming in the pool that is so serene. Just one thing, I don’t know is it really a trend that there are no matts in hotels but plus points to the make up mirror my girlfriend loves it she just wishes she brought an air blower.