Rezen Hotel, Kashgar Ancient City Scenic Area

Rezen Hotel, Kashgar Ancient City Scenic Area Reviews

Rezen Hotel, Kashgar Ancient City Scenic Area

No. 1 Tuman Road, Kashgar, Xinjiang, ChinaSee Hotel Details
Rezen Hotel, Kashgar Ancient City Scenic Area
Rezen Hotel, Kashgar Ancient City Scenic AreaRezen Hotel, Kashgar Ancient City Scenic AreaRezen Hotel, Kashgar Ancient City Scenic Area
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Guest Reviews

9.2/10
Very Good
3219 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(3219)
Positive reviews(3135)
Reviews with photos/video(1139)
Convenient location(414)
Friendly front desk staff(287)
Delicious breakfast(194)
Convenient parking(116)
Close to scenic area(51)
Well decorated(49)
Loved the city views(43)
Has rooms for families(14)
Negative reviews(84)
Guest User
Panoramic Mini-large Bed Room In The Ancient City
Stayed in Apr 2024
Traveling with friends
43 review
6.5/10
Posted on May 18, 2024
Stay 2 nights, during the 2nd day after breakfast, we cannot go back to our room, need to reset….my friends also have this problem. No Room cleaning services, when came back at about 2pm, still not yet did it, need to remind and remind..
Response from Property: Dear guest, I'm sorry that this stay experience did not meet your expectations. Your new perspectives on our hotel will help us continue to improve our guest experience. We will be more attentive and strive to bring you and other guests a better experience. Check-in experience. welcome next time! Thanks.
chingching2035
Exquisite Superior Queen Room
Stayed in Apr 2024
Traveling with friends
14 review
6.0/10
Posted on May 22, 2024
The hotel shares the same elevator as the commercial offices in the same building, which is pretty old. Overall, the cleaning wasn’t done properly. My friends who stayed at an upper floor, however, had a much cleaner room.
Response from Property: 親愛的顧客，感謝您選擇入住我店。對入住中出現的問題我們表示最真摯的歉意，保潔方面我們一直有在嚴格檢查，但是工作中可能難免會有疏漏。如果您在入住過程中發現對衞生有不滿意的地方我們希望您能指出，督促大家工作更好服務於您的入住，正是您的監督和指點讓我們不斷改進。期待您的下次光臨！
Theerawat
Guestroom (Double Bed)
Stayed in May 2024
Traveling with friends
98 review
10/10
Outstanding
Posted on Jun 2, 2024
good location close to old town
Response from Property: 尊敬的賓客，您好，感謝您入住喀什古城景區麗呈酒店。我們知道正是點點滴滴的細節才能讓您的住宿體驗更加舒適，我們將再接再厲為賓客提供更優質的服務。希望不久後能再次見到您！
Guest User
Deluxe Queen Room With City View
Stayed in Feb 2025
Traveling with friends
41 review
10/10
Outstanding
Posted on Mar 28, 2025
The room is clean and tidy, the service is satisfactory, especially the front desk service. Because I sent something, the security guard and the front desk clerk helped me very enthusiastically. I must stay here next time I come to Kashgar.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your support and affirmation. We are honored to have made you feel satisfied during your stay. We will work harder to provide every guest with a comfortable and warm accommodation environment. At the same time, we sincerely look forward to your visit again. I wish you good health and happiness every day!
Anonymous User
Exquisite Superior Queen Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 26, 2025
The stay experience is good, the transportation is convenient, the breakfast is rich, the room is clean and hygienic, and the room can see the 5A ancient city scenic area. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Hello! Thank you for lighting up five lovely little stars for us in your busy schedule. Your satisfaction is the greatest reward for us. In the future, we will continue to work hard to continuously improve our service level to bring you a better stay experience and live up to your praise. Thank you for your support and trust in us. We feel very lucky to have your company on the road of growth. We wish you smooth work and a happy life!
Guest User
Deluxe Queen Room With City View
Stayed in Feb 2025
Traveling with friends
64 review
10/10
Outstanding
Posted on Mar 20, 2025
Rich breakfast, convenient parking, closest to the ancient city, clean rooms, I will stay here again next time I come to Kashgar!
Original TextTranslated by Google
Response from Property: [Overlooking the night view of the ancient city] Thank you for choosing the Licheng Hotel in Kashgar Ancient City Scenic Area. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Xiangcaoali03
Elegant 2-bed Room
Stayed in Feb 2025
Traveling with friends
31 review
10/10
Outstanding
Posted on Mar 19, 2025
The hotel is very close to the east gate of the ancient city. There is a delicious mutton restaurant downstairs, which is very convenient for friends to travel. The hotel facilities are very clean. The room faces the Ferris wheel and you can enjoy the scenery at night, which is quite nice.
Original TextTranslated by Google
Response from Property: [Overlooking the night view of the ancient city] The song of time wanders on the pale paper, writing out lines of nostalgia. Your recognition makes Xiaoli's poems become fragrant lines without pen and ink! Thank you for meeting Xiaoli, and look forward to your next stay!
Guest User
Deluxe Room - With View (2 Beds)
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 15, 2025
The room is clean and tidy. It is large and overlooks the ancient city of Kashgar. The location is very good and it is very convenient to go out to the ancient city.
Original TextTranslated by Google
Response from Property: [Overlooking the night view of the ancient city] The song of time wanders on the pale paper, writing out lines of nostalgia. Your recognition makes Xiaoli's poems become fragrant lines without pen and ink! Thank you for meeting Xiaoli, and look forward to your next stay!
John
Deluxe Queen Room With City View
Stayed in Feb 2025
Business traveler
23 review
9.5/10
Amazing
Posted on Mar 12, 2025
Stayed here on a business trip and visited the ancient city. It is not far from the two entrances of the ancient city, with convenient transportation and large rooms. The downside is that parking is not that easy, the entrance area is charged and does not belong to the hotel, the underground parking lot is a bit small and you need to walk to the hotel. The entire building also serves as an office building, so there are many people coming in and out.
Original TextTranslated by Google
Response from Property: [Near the Ancient City of Kashgar] Dear guests, hello! Thank you very much for staying at the Licheng Hotel in Kashgar Ancient City Scenic Area. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know that you are generally satisfied with your stay. We will continue to work hard to provide you with more professional services and detailed experience to make your trip perfect! Looking forward to seeing you again!
0chen0
Deluxe Twin Room With City View
Stayed in Jan 2025
Family
10 review
2.0/10
Posted on Feb 2, 2025
I booked a deluxe double room with city view, but was given a compact double room. I booked three rooms, but they were all different. I contacted the front desk and they asked us to handle it ourselves. The service attitude was very bad. The only thing worth praising was the security guard at the door, who helped with the luggage and arranged parking. The first picture is the one I stayed in, and you can see the comparison with the next two. It was the worst time I stayed in a hotel, no doubt about it
Original TextTranslated by Google
Response from Property: [Near the Ancient City of Kashgar] Dear guests, hello! Thank you very much for staying at the Licheng Hotel in Kashgar Ancient City Scenic Area. Thank you for taking the time out of your busy schedule to leave us your valuable comments. We are honored to know your overall feeling about this stay. We will continue to work hard to provide you with more professional services and detailed experience to make your trip perfect! Looking forward to seeing you again!
BlazeLeon_1984
Jingyi Double Room
Stayed in Feb 2025
Business traveler
20 review
10/10
Outstanding
Posted on Mar 16, 2025
Right next to the old city of Kashgar. The view is very good.
Original TextTranslated by Google
Response from Property: [Overlooking the night view of the ancient city] The song of time wanders on the pale paper, writing out lines of nostalgia. Your recognition makes Xiaoli's poems become fragrant lines without pen and ink! Thank you for meeting Xiaoli, and look forward to your next stay!
andymai
Jingyi Double Room
Stayed in Sep 2024
Couple
25 review
2.0/10
Posted on Oct 5, 2024
Parking is difficult, hygiene is poor, the hotel has no windows and smells bad. It costs 600 yuan on National Day, and the service attitude is poor. We asked to check out, but they were told directly that we could not refund. You don’t have to stay. If you don’t believe in evil, you might as well stay for a day. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for choosing Kashgar Ancient City Scenic Area Licheng Hotel. We are very sorry that your stay did not meet all your expectations. We have fed back your questions to the relevant hotel departments for investigation and follow-up. At the same time, our hotel will speed up the pace of updates to provide guests with a better and more comfortable stay. I hope you can stay at our hotel again next time and see our progress. Wish you a happy life!
Guest User
Guestroom (2 Beds)
Stayed in Feb 2025
Business traveler
8 review
10/10
Outstanding
Posted on Mar 28, 2025
The room was clean and tidy, the staff was welcoming. The room facilities are complete, the breakfast is rich and unique!
Original TextTranslated by Google
Response from Property: [Overlooking the night view of the ancient city] The song of time wanders on the pale paper, writing out lines of nostalgia. Your recognition makes Xiaoli's poems become fragrant lines without pen and ink! Thank you for meeting Xiaoli, and look forward to your next stay!
Guest User
Exquisite Superior Queen Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 25, 2025
The room was very satisfactory. The front desk service was very good and enthusiastic. I like this hotel very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Queen Room With City View
Stayed in Jun 2024
Family
17 review
6.0/10
Posted on Jul 27, 2024
Environment: routine! The city view room is not an ancient city view room, but a modern city view room. The sign lights outside the window will not go out at night! Services and facilities: 1. The breakfast coupons were not printed enough, but I found out the next day that no breakfast coupons were needed! 2. The room card was not prepared enough. I asked for a second room card, but there was none. 3. The photography shop downstairs is full of tricks, saying it’s x number of negatives and x number of refined photos. But they won’t give you raw files (they call them original films and charge a few hundred yuan), nor will they give you extra shots (for example, if you take x+10 pictures). You will be charged a fee to give you extra shots but no retouching ( They say they don’t promise “shoot more and send more”). 4. The glass of the observation elevator is so dirty!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I did not bring you a satisfactory stay experience. The hotel is located near the scenic area of ​​Kashgar Ancient City. Some of the hotel room types can have a panoramic view of the ancient city (Executive King Room with Panoramic View of the Ancient City, Executive Twin Room with Panoramic View of the Ancient City. Family room with panoramic view of the ancient city), looking forward to your visit again!