Guest User
January 31, 2025
Could you please tell me that charging a cleaning fee does not mean that the hotel is pet-friendly? I also checked the pet-friendly option on the booking website. I also noted that I was bringing my dog, and they charged a 2,000 cleaning fee + a 2,000 deposit. Why didn't you remind me in advance? The cleaning fee is almost more expensive than the accommodation, and when they came to check, they kept shaking the towel and saying there was hair? Damn...people all shed hair...how do you know which hair is from the previous customer? If you don’t want to accept pets, then don’t say you are a pet-friendly hotel. There are many other places to choose from. Don’t trick people into coming in and then take advantage of the fact that the guests cannot get a refund to extort money from you… that’s very low class!
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