Microtel Inn & Suites by Wyndham Kannapolis/Concord

Upon arrival the Now Open banner was explained by it should have been removed a while back & there had been a flood but all rooms had been redone🤣🤣🤣(yeah, I don’t think so!). The whole inside of the property had a pervasive skunk **** odor in the hallways. The first room we were put in had no safety latch( it was obvious it had been pried off) When I asked to move to a room with a safety latch I was initially told since I had been in the first room already it would be a sanitary issue since I guess our presence would have contaminated the first room ( trust me there was no sterilization procedures in place here and I had Lysol wiped all light switches, remotes, levers, handles before realizing the latch was missing so I was leaving the room better than I had found it!& she also said she couldn’t guarantee a room with a safety latch 🤷‍♀️🤦‍♀️ After being insistent about it for some time they finally found us another room. This one was on the 3rd floor. It had a safety latch & we had just driven through 4 states & we were tired so we stayed. BUT this second room REEKED ( asked front desk4lysol spray or febreze — said hotel had none) of cigarette smoke. Ironic considering sign in the bathroom NONSMOKING ROOM. Tell that to the person who left burns near the tub and all over the comforters along with the ash smudges so that the beds were made with the comforters inside out to hide that🤢😡The tub never stopped leaking / running in spite being completely in the off position &same as the first floor—- when looking out the window—garbage& plastic garbage bags hanging from tree branches, strewn all over the ground, taking up space all the way down to the embankment below. When we saw housekeeping in the hallway&mentioned these things we were told that the condition of this room prior to our arrival had already been duly noted : the cigarette burns, stench of the room, dripping tub etc. The housekeeping staff were extremely cordial though. I even noticed quite a few rooms on the 3rd floor looked like the doors had been pried open with something in the past ( hopefully the inhabitants had their safety latches in place at the time! We checked out when we were supposed to even though my daughter had checked out of her hotel and found her flight had been cancelled so we could have attempted to get room(s) here for an extra day but found somewhere clean &safe instead. This hotel might be economical but I personally felt that is all it had going for it

The room look like it had a few upgrades. All but the bed and maybe the pillows. Very clean. Customer service in the evening when we checked in couldn’t tell me what the $50 deposit was for. Just that that’s what they do. The girl in the morning as we checked out was very amenable.