The Explorers Hub Hotel

Beautiful environment, good gym equipment

This was my first time at this hotel, but it had a good rating, so I decided to stay there. When I arrived, the surroundings were filled with greenery, and my expectations were quite high, but I was surprised when I entered the room. I actually like clean and simple rooms, but it was too bleak, and the toilet and bathroom were like a prison. The paper folder was left broken, there was no hand towel on the sink, and there were no amenities at all. I think it's not a problem because many travelers prepare their own, but most places provide soap for washing your hands, but this was not there either. The toilet paper was placed directly on the tank, and there was nothing else. There was an electric kettle and a 500ml bottle of water. This was good. Many hotels have decorations and paintings reminiscent of Africa or Uganda, but there was nothing in the room. As soon as I entered the room, I regretted booking this hotel. The only towel in the room was a bath towel. It was the thinnest bath towel I've ever seen in a hotel, and I couldn't believe my eyes several times, wondering if it had been placed incorrectly. I was very worried because a similar towel was folded in half and placed on the floor as a bath mat. The cleaning nozzle in the toilet was broken and no water came out. I had booked for two nights, so I stayed, but no one came to clean until I checked out. The room key was not a card key, but an old-fashioned insert and turn key. It was very hard and difficult for women and the elderly to use. It was difficult to tell if the door was locked, and I was very worried about security. Good points 1. There was a shop on the premises and you could buy water. 2. Hot water came out of the shower. 3. There was a charging socket under the desk. Having stayed in Uganda for over 50 nights, I felt that there were plenty of other hotels to choose from for this price. This was the first hotel in Kampala that I felt I never wanted to come back to. The booking class was not the cheapest promotion. The room I stayed in just happened to have a lot of problems.