PATTI S
September 10, 2024
Not what one expects when checking into a Marriott branded hotel. I am a travel advisor and somewhat picky, however, we were with a group and everyone agreed we had the same opinion about this hotel. Hotel is tired and worn, bed linens were awful, musty smell when we entered the room, towels paper thin, bathtub with grout issues and the list goes on. Maybe there are not many other hotel options in Kalamazoo, but I would not recommend this hotel.