7-8 Yamanokuchicho, Kagoshima City, Kagoshima Prefecture, 892-0844, JapanView Hotel Details
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Kagoshima Plaza Hotel Tenmonkan Guest Reviews
4.1/5
Very Good
102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.0
Cleanliness4.2
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All reviews(102)
Positive reviews(10)
Reviews with photos/video(3)
Anonymous User
Single Room-Non-Smoking
Stayed in Nov 2024
Couples
15 review
4.5/5
Great
Posted on Jan 1, 2025
Very strategic location in the middle of Tenmonkan, and in walking distance to Kagoshima chuo station. The hotel provided great service with diverse and personalized amenities - bath salt, toiletries, etc. Every day at 8 -8.30 pm, the hotel provides simple rice with curry for all guests.
Response from Property: 匿名ユーザー 様
Thank you very much for staying with us.
We are very pleased to hear that you enjoyed our location in the heart of Tenmonkan, within walking distance of Kagoshima Chuo Station.
We also appreciate that you were pleased with our service and amenities, especially the variety of bath salts and toiletries.
We are also pleased to hear that you enjoyed our curry rice. We will continue to strive to improve our service so that our customers will be pleased.
We look forward to welcoming you back.
かごしまプラザホテル天文館
Anonymous User
Royal Twin Room
Stayed in Jul 2023
Family
36 review
4.2/5
Very Good
Posted on Aug 10, 2023
24 hrs frontline reception, staff are nice and helpful. Plenty of parking space as there are nearby carpark. 1000yen per day. Have different shampoo and conditioner to choose with at lobby.
Ho Yan CHEUNG
Standard Twin Room
Stayed in Sep 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The room is very clean and cozy, the staff members are all very nice, recommend!
Guest User
Single Room-Smoking
Stayed in Oct 2024
Business travelers
8 review
3.2/5
Posted on Nov 9, 2024
It was a comfortable stay. The water service was great!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for staying with us. We are very pleased to hear that you had a comfortable stay. Your kind words about the water service are also encouraging to all our staff. We look forward to seeing you again. Thank you very much. Kagoshima Plaza Hotel Tenmonkan
MARC88
Semi-Double With Bath, City View
Stayed in Apr 2024
Business travelers
7 review
3.2/5
Posted on May 6, 2024
The location is quite convenient, near the center of Tenmonkan-dori, with many restaurants to choose from, but the rooms are old and small.
The front desk staff did not take the initiative to say hello. In addition, we do not speak Japanese. We wanted to ask the staff to help us call a restaurant to make a reservation, but they directly refused the guest's request. Staff from other hotels we have stayed at would be happy to help.
Would not recommend this as a first choice hotel.
Original TextTranslated by Google
Response from Property: MARC88様
Thank you so much for being with us.
We are delighted to receive compliments about this location. I hope you enjoy the restaurants in the area too.
However, we are deeply sorry for the inconvenience caused to you due to the old and cramped room and the attitude of the front desk staff. We sincerely recognize that we are unable to meet your needs and view this as an area for improvement.
Thank you for your valuable feedback. If given the chance, we hope you will come again.
かごしまプラザホテル Planetarium
Yuiop67890
Single Room-Non-Smoking
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Mar 13, 2024
The hotel is conveniently located. It takes about 8 minutes to walk to the airport bus station. There are many restaurant options nearby. I especially like that the hotel lobby provides many different types of shampoo for guests to choose from. There are also various pillows in the elevator lobby on each floor. The choice is very considerate. The room is small, but the price is cheap and the price/performance ratio is OK. 
Original TextTranslated by Google
Response from Property: Yuiop67890様
Thank you so much for being with us.
We are very happy to receive your compliments about the hotel's location and the restaurants in the area. We're especially pleased that you enjoyed the shampoo options in our lobby and pillow service in front of the elevators on each floor.
We apologize for the inconvenience caused by the size of the room, but we are happy to hear that you think the price is worth it. We will continue to work hard to improve our services in order to satisfy our customers.
We look forward to welcoming you again soon.
かごしまプラザホテル Planetarium
Guest User
Single Room-Non-Smoking
Stayed in Feb 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The location was good, the front desk staff was friendly and it was a nice stay.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for staying with us. We are very happy to receive your compliments. We are truly grateful that you were satisfied with our location and the service of our front desk staff. We will continue to strive to improve our services so that our guests can have a comfortable stay. We look forward to seeing you again. Kagoshima Plaza Hotel Tenmonkan
Guest User
Single Room-Non-Smoking
Stayed in Nov 2024
Business travelers
2 review
3.2/5
Posted on Dec 28, 2024
Good local cuisine
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for staying with us. We are very pleased to hear that you enjoyed our local cuisine. Our dishes make use of local ingredients and are prepared with care. We look forward to seeing you again. Kagoshima Plaza Hotel Tenmonkan