Four Points by Sheraton Juneau

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1 night

1 room, 2 adults, 0 children

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Four Points by Sheraton Juneau

Name: Four Points by Sheraton Juneau
Address: 51 Egan Dr, Juneau, Alaska, 99801, United States, 51 Egan Dr, Juneau, 99801, United States
Price range: From PKR 73,278
Rating: 3.8

51 Egan Dr, Juneau, Alaska, 99801, United States

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Amenities

Skiing

Hiking

Gym

Public parkingFree

24-hour front desk

Luggage storage

Business center

Wake-up call

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Property Description

The citys only branded hotel, Four Points by Sheraton Juneau offers style and comfort in the historic downtown district. Discover a scenic retreat in spacious accommodations with contemporary amenities, complimentary WiFi, plush bedding and inspiring ocean views. Stay in the Golden Square Mile within moments of shops, restaurants, museums and celebrated attractions, including Americas only glacier within city limits. Watch your favorite team play live at our McGivneys Sports Bar and Grill, featuring delectable American cuisine and several different beers on tap. After an unforgettable day of shopping or sightseeing, energize your body in our modern, 24 hour fitness center with cardiovascular equipment and free weights. The preferred Juneau hotel of the Centennial Hall Convention Center we offer contemporary accommodations within steps of the Seadrome Marina and the waterfront. Make your reservations at Four Points by Sheraton Juneau and enjoy a relaxing respite in a stunning travel destination.

7.7/10

Good

Hotel was clean and spacious. Many shops and restaurants nearby, Staff was efficient and helpful.

All 60 reviews

Surroundings

Airport: Juneau International Airport

(13.4 km)

Landmarks: Alaska Canopy Adventures

(<100m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Two Queen Suite with Mountain View

2 Queen bed and 1 Sofa bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

Room Details

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Guest Room, 2 Queen, Sea View

2 Queen bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Ocean view

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Mountain View Room With Two Queen Beds

2 Queen bed

Has window

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Microwave

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King Room with Sea View

1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Ocean view

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King Room with Mountain View

1 King bed

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Electric fan

Room Details

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Guest Reviews

7.7/10

Good

60 reviews

Cleanliness7.7
Amenities7.7
Location7.7
Service7.7

Average for similar properties in Juneau

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Review summary

Location: Frequently praised as "downtown," "near the port," and "within walking distance to shops/restaurants," offering convenience for exploring the area.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

January 31, 2025

Hotel was clean and spacious. Many shops and restaurants nearby, Staff was efficient and helpful.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

September 28, 2022

We missed our flight to Seattle to make the cruise ship so the airlines sent us to Juneau to get on at the first stop and this hotel was awesome !! Right by the port and the restaurant and bar was awesome !! Great service , great staff, if I ever fly in to Juneau I’ll b staying there!!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

September 13, 2025

Four points Sheraton is awful. The rooms are old, tired, and dirty. Upon going to breakfast, the staff was more interested in their phones and the food was completely cold. The coffee maker in the room was dirty. On the bright side it was only one night, and that’s more than it deserved. Marriott should be ashamed of this property. I dare someone from Marriott to go there anonymously and say anything different about this property.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 27, 2025

This hotel was not anywhere near Marriott standards. The room was ultra basic and pillows were either flat or hard rocks. The door didn’t close all the way unless you pushed or pulled it closed, and we came back to the room one evening to find our door was left open by housekeeping (nothing was missing, thankfully). “Breakfast” was the worst example of “food” I’ve ever seen in a hotel. All food was cold and clearly had been left out for hours. The only reason we had to eat there is because we were being picked up for a helicopter tour 30 minutes later. It was truly attrocious. No bar, no dining options for dinner. We asked to sit at a table in the empty restaurant one evening with our 10 year old so we could play dominoes, but were told no. I complained to the front desk about the breakfast, and the receptionist was super snippy and said, “then don’t eat it”. If I wasn’t a dedicated Marriott guest, I’d never stay at a Marriott again.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 25, 2025

This was a real disappointment. Definitely the lowest quality Marriott property I've stayed at, and I've stayed at a lot (Titanimum Elite). The staff were nice enough, but poorly trained and made a lot of mistakes. The breakfast is absolutely terrible. There is no A/C in the room, which I suppose for Juneau may be fine most of the time, but our room never got below 80F even at night with the window open. There are quite a few simple things they could change if management cared that would at least get thsi up to 3/5, but it doesn't seem like they care. Overall, just not up to standards and should not be a Marriott brand.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 12, 2025

My husband and I chose to stay here for a couple of nights before joining a 7 day cruise of the inside passage. Its convenient location and the Marriott reputation were the main reasons for our choice. Never again would we stay there! It was one of the worst hotels we have ever stayed in. After a lengthy journey from Brisbane to Juneau we were exhausted and expected something a little more than we received on our arrival. We were not even greeted when entering the hotel and after a few minutes standing there the lady at the desk finally stopped gazing at her computer and acknowledged us. She asked for our passports, took an imprint of our credit card, gave us our key and basically that was it!!!! No information about the facilities; maybe because there are none. There is no restaurant (that’s closed), no information about where to eat etc etc. The room was extremely basic we couldn’t believe that there were paper cups for drinking tea and coffee and plastic cups for water. There was one small bottle of “free” bottled water per day. The air conditioning didn’t work and our sea view room was noisy. After reading the many recent reviews and comments about this hotel after our stay, I regret that I didn’t take the time to read them before our stay. Who would have thought that you would need to after staying at many Marriott hotels previously in our years of travelling! I’m now just adding one more negative review to the list. Note the quote on the key envelope……. “You’re key to an extraordinary stay” 😳

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 29, 2025

The hotel has okay front desk didn’t bring up towels asked them too just said they will let housekeeping know in the morning. Then the breakfast was disgusting cheap should be free. The location is great, I had to move rooms 2 times because I’m not going to be put into a handicap room I didn’t ask for them the mountainside view was just the view of garbage on a hill then the manager said sorry moved me to a top floor room gave use free breakfast but it was subpar food.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

June 29, 2025

This was a highly disappointing stay. From arrival to departure, we were barely spoken to as if we were disturbing the front desk staff. They seriously never spoke to us. I've never had a hotel staff not speak when we came in and out. A basic hello would have been nice. The room was dirty: old tags on the bathroom floor clearly showed that the floors had not been cleaned. The hotel is in desperate need of a remodel as there were broken tiles and the carpet was disgusting. For the price we paid the least we could have had was a clean room. We asked for another room and was told they were sold out...which was interesting because when I went to the website, I was able to book a room. I would NEVER stay here again and I won't be steering any of my clients to this property.