Fairfield Inn & Suites Joliet North/Plainfield

Great st as will stay again

When we arrived, we were told the hotel was oversold & they didn't have the type of room we had booked. We were able to get into a different room for the first night. Took a swim in the slightly chilly pool & enjoyed ourselves nonetheless. Rose was able to get us moved to the room we wanted after the first night. The breakfast was pretty decent & the staff were pleasant. We were able to get a late checkout, which will reduce the morning stress. Katie, the night desk clerk was especially helpful & very sweet. Despite the initial struggle, we would probably stay here again.

I am writing this review as I am currently staying in the hotel. It is nighttime with extremely hot temperatures outside, but inside I am freezing. I do not have the a/c on but my room is receiving extremely cold air from an unknown source. The bed only has a very thin blanket and is not helping me stay warm. The room I am in seems fairly clean, however, the sofa on which my son is sleeping appears soiled and the windows do not lock easily. Parking in the "safer" front area of the hotel is extremely limited. If one were to park in the back, he or she would have to bring in luggage through the pool area. My mother is staying in the room next door, which appears in not as good of condition as mine. Her window would not lock, no matter how hard I tried, the window still could be forcibly opened several inches. My children were looking forward to swimming in the pool, but the water was extremely dark and cloudy, not like the clean sparkling pool of the Fairfield we stayed at in Tennessee the night before. I paid 80.00 for the room, yet I wish I would have made reservations somewhere else. I would have felt I was in a safer, cleaner environment. On a positive note, the young girl who was extremely overworked at the front desk, was very helpful when we called and asked for some fresh blankets/linens to replace the used ones that were left behind on the sofa sleeper. This hardworking young lady definitely could have used some extra help at the front desk. Also, the night we stayed, there was a large group of softball players staying also. The young players were not loud, but their escorts/parents accompanying them were "extremely" loud while they hung out for hours in the front reception area. One final note, my ceiing is trembling as I type this note....I can hear every toilet and shower running from the rooms above and it sounds like the softball tournament already started up on the second floor....good thing my children are not light sleepers.

Fine and clean but nothing outstanding. Received discounted price thru priceline so it was nice for the price I got around $40. I would not spend the Marriott price on this property. Nice flat screen tv's and clean rooms, small lobby and breakfest area, non-remarkable pool area, average "express" motel that's why if price is inportant to you try to find a deal or another location.

Our second stay at this location. Our first choice was sold out. We had an executive king suite which was spacious and clean. The bed was comfortable. Unfortunately, the decor does not appeal to me. It screams budget contemporary trying too hard to be high end. The breakfast is not remotely appealing! The Fairfield Marriott in Bolingbrook has much better breakfast offerings. This establishment needs to step up their game!

It was a great expiriance very clean very nice employees and the breakfast was phenomenal the cooks are very nice people