86, 87, 86, 87, Jalan Trus, Bandar, Johor Bahru, Johor, 80000, MalaysiaSee Hotel Details
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1 night
Guest Reviews
7.8/10
Good
279 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities7.2
Service7.8
Cleanliness7.5
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All reviews(279)
Positive reviews(254)
Reviews with photos/video(84)
Awesome stay(40)
Near shopping area(23)
Too noisy(20)
Convenient for shopping(19)
Friendly front desk staff(8)
Perfect for business trips(6)
Easy to get around(5)
Negative reviews(25)
Guest User
Triple Room
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on Jun 3, 2025
A very clean hotel, location is near CIQ so it’s very easy and convenient to go to Singapore. Shopping mall JBCC and Komtar is within walking distance.
Blair Tan
Premier King Room
Stayed in Apr 2025
Solo travelers
3 review
10.0/10
Outstanding
Posted on May 20, 2025
Hotel is quite central, walking distance from ciq, at night have to walk other way, the place is cosy enough for two paxs with those really vintage feel. Would go back again
Fiona Phang
Premium Queen Room
Stayed in Apr 2025
Business travelers
2 review
7.0/10
Posted on May 20, 2025
"Be cautious if you plan to stay. The hotel facilities are outdated, the price is high, and the service did not meet my expectations. However, the overnight shift staff were very friendly and helpful."
“如果您打算入住这家酒店,请谨慎考虑。酒店设施较为老旧,价格偏高,服务也未能达到我的预期。不过,夜班工作人员非常友好且乐于助人。”
Anonymous User
Standard Room No Window 2 Single bed
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 11, 2025
Good hotel always book there for you and I thought you was going for a to meet you in the car park and I will be there see you tomorrow morning if you want
Anonymous User
Standard Room No Window 2 Single bed
Stayed in Apr 2025
Travel with friends
12 review
6.0/10
Posted on May 13, 2025
I stayed in room 003 for 2 nights and found out got few baby cockroach inside the room. The cleanliness of the room need to be improve. Otherwise is very convenient because near to eating place and mall.
Guest User
Premium Queen Room
Stayed in Apr 2025
Solo travelers
20 review
5.5/10
Posted on May 3, 2025
Toilet floor tiles were slippery. Elderly please be cautious. Toilet sink not well maintained as the water flow is very slow.
Mini fidge not cold at all. Can assess hot water at water dispenser outside room.
Location is strategic for foodies.
JoeTm
Premium Queen Room
Stayed in Feb 2025
Solo travelers
9 review
7.0/10
Posted on Mar 16, 2025
Very basic hotel near City Square. To reach the hotel, you can go through the Zenith lifestyle mall opposite Komtar on the 2nd floor and turn left. The streets are brightly lit and some eateries still opened so I don't feel unsafe. Stayed for just 1 night. Room was not very big but sufficient for 1 person. Tv has Sg channels which was a plus for me. Shower gel n shampoo does not feel good, so I used the soap instead. Water pressure and temperature in the shower was consistent. Drinking water can be obtained at the water dispenser. No toilet paper provided when I checked into the room and took a while for them to deliver after my request.
seyra
Superior King Room
Stayed in Dec 2024
Travel with friends
1 review
8.0/10
Very Good
Posted on Feb 17, 2025
Very convienient and cool. Also the hotel is nice. Suit for bringing friends or partner. The room is cute also and the staff is friendly.
Guest User
Superior King Room
Stayed in Feb 2025
Family
8 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Location strategic
Near city square mall
And hai di lao
Guest User
Superior King Room
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 23, 2024
Room was clean & cosy. Easy access and near to the city area. Nice place to stay and definitely will come again. The reception area comes with nice decor.
Shonnia
Standard Room No Window 1 Double bed
Stayed in Nov 2024
Travel with friends
16 review
6.0/10
Posted on Dec 16, 2024
The location is really convenient to jb central,but there is no free parking,parking rm20/days..room quiet big,the cleanliness really need to improve,the toilet bowl got stains,the dust is everywhere..the bathroom got so many black stain..overall,still ok to stay for a short stay👌
Fairuz Hilmi
Premier King Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 29, 2025
Had a wonderful 2-night stay at Hotel CIQ, Jalan Terus. The location is excellent—right in the heart of Johor Bahru, making it easy to explore the town. The hotel facilities and in-room amenities were clean, simple, and just right. A solid choice for a comfortable and convenient stay in JB!
Alex_Zhang
Premium Queen Room
Stayed in Apr 2025
Family
9 review
10.0/10
Outstanding
Posted on May 31, 2025
Easy to book, clean rooms, convenient location and reception was accommodating. Would stay again.
Anonymous User
Standard Room No Window 2 Single bed
Stayed in Oct 2024
Travel with friends
5 review
6.0/10
Posted on Nov 14, 2024
Requested for early check in but the reception say $10 MYR additional for every hour. Requested for higher floor but gave us B1 without window. Location & amenities are so so for the price you paid. There's a seafood restaurant opposite the hotel. Must try
ChongJocelyn
Premier King Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 13, 2025
Good location. Just 10 mins walk to CIQ. Location is closer to Komtar and City Square. Staff is friendly and helpful.