Guest User
May 15, 2023
We got seated at 7pm, made our drinks orders and waited for 40 minutes before we saw any drinks, albeit after looking for waiters ourselves. It was further worsened by tables next to us being attended to briskly in contrast. It was as if the waiters had a preference to serve white guests to ordinary Ugandans. Be it for tips or otherwise, it was hard not to notice. The buffet was overpriced, delayed and lacked in creativity and/or variety. It was also a surprise to learn that we had to pay extra for room service despite the initial relatively high room cost. The Nile facing room literally had no view of the river to speak of. Branches had overgrown and obstructed any vantage point. In conclusion, we are normally easy guests to please, however, Jinja Nile Resort has failed to deliver as promised. All else could have been swept under the rug, but the blatant preferential treatment of guests by race/color is just not acceptable! And also the beddings need to be checked due to the weird itchy feeling we kept having while sleeping. (We ended up sleeping around 3 am)We had to check out first thing in the morning.