Yunman Starry Sky Cliff Panoramic Resort Hotel

Made a last-minute decision to extend a night in Xishuangbanna and booked a stay at the Yunman Starry Sky Cliff Panoramic Resort Hotel. Let me start with the positives! The view is absolutely nice, and the room is spacious enough. A major highlight was the staff, particularly 阿沐 (A Mu), who was very helpful and prompt to respond. He efficiently managed to find a solution for our situation, which we truly appreciated. The amenities are a good value: a breakfast buffet is provided, and there's a lovely afternoon tea. The food is not bad overall. While the location seems good on the map, it is a little difficult getting there in reality. However, our stay was marred by a few significant issues: 1. We used the laundry & drying service, but unfortunately, some of our lighter color clothes came back with color stains. This was very disappointing. 2. The bathroom light wasn't working. We contacted the front desk a few times, and while they mentioned they would send someone up, no one ever came. A stay of contrasting experiences—excellent service from one staff member and great views, but let down by follow-through on maintenance and services.

Amazing place, great service, English speaking personal, great coffee for breakfast, comfortable room. And incredible view .