Jinan Railway Hotel

Jinan Railway Hotel Reviews

Jinan Railway Hotel

No.19 Chezhan Street, Tianqiao District, Jinan, Shandong, 250001, ChinaSee Hotel Details
Jinan Railway Hotel
Jinan Railway HotelJinan Railway HotelJinan Railway Hotel
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1 night

Guest Reviews

9.4/10
Outstanding
1516 review
Verified reviews
Location9.4
Amenities9.0
Service9.6
Cleanliness9.5
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All reviews(1516)
Positive reviews(1496)
Reviews with photos/video(282)
Easy to get around(344)
Convenient location(290)
Delicious breakfast(267)
Close to train station(218)
Friendly front desk staff(87)
Delicious buffet(27)
Tasty restaurant(17)
Luggage delivery service(9)
Negative reviews(19)
LavenderJohn
Cozy Double Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 1, 2025
Hotel was right next door to the train station so it was perfect for an early morning start the next day. The room was Clean tidy and comfortable and the staff were friendly and helpful
Response from Property: 親愛的客官,看到您的點評,小鐵好開心呀!聰明的您果然發現我們那麼多的優點,您的點評鼓勵我們以後做的更好!小鐵還有很多優點,等着您以後來發現呢!一路走來,小鐵得到了很多朋友的支持與鼓勵,我們別無他求,衹想把最好,最舒適,最温馨的居住空間奉獻給大家,您能滿意我們真是萬分開心呢,希望小鐵能成為您的不二選擇。祝您生活愉快!
Guest User
Cozy Double Room
Stayed in Jun 2025
Couple
11 review
10/10
Outstanding
Posted on Jul 14, 2025
An excellent Hotel at the price. excellent location, very kind service, counter /luggage service very nice. will come back for sure.
Response from Property: 【免費停車】【公交打車出行便利】【咖啡廳會客無憂】美麗的泉城濟南歡迎您。鐵道大酒店與濟南火車站僅一牆之隔,真正實現進站“0”距離,酒店一樓大堂有咖啡廳,一杯咖啡,一壺茗茶享受一段愜意的等車時光~感謝您對我們的認可, 客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力, 期待下一次的出行, 我們能為您創造更加完美服務。
LIM KEN PENG, JACK
Business Queen Room
Stayed in Nov 2024
Couple
4 review
10/10
Outstanding
Posted on Dec 9, 2024
I am holding an overseas phone unable to register wifi and the hotel staff are very helpful to help me log in with their local phone. The breakfast is excellent with great coffee. All the hotel staff are very friendly especially the house keepers, thank you very much. The location is the best, my wife and I will definitely come back to this hotel when we are in Jinan.
Response from Property: Thank you for staying, and we are very happy to make a high-quality evaluation for our hotel. The hotel's service tenet is above guests and warm service. The location of the hotel is very good, the rooms are very clean and comfortable, the breakfast is nutritious and full of varieties, and there is a coffee shop on the first floor. The beautiful environment will eliminate the fatigue of the day for you. All our staff look forward to your next visit and wish you good health and all the best.
Roderick Kow
Leisure Twin Room
Stayed in Mar 2025
Couple
10 review
10/10
Outstanding
Posted on Apr 13, 2025
Very good location to us as we traveled out by train everyday. Staff were very friendly, very welcoming and very accommodative. We enjoyed the 4 night stay here !
Response from Property: Dear guests: Hello! The full marks are a great encouragement to us, which gives us more confidence to go further. Jinan Railway Hotel is located in the bustling area of ​​Jinan's business center, adjacent to Jinan Railway Station. Jinan Railway Hotel is a three-star tourist hotel with complete accommodation, catering and conference facilities. The room linens are changed after each guest and are fully disinfected to provide you with a safe and secure living space. I believe that with your encouragement we will become even better! All the staff of Jinan Railway Hotel are looking forward to seeing you next time and wish you a happy life and happiness every day!
Paul Y.
Leisure Twin Room
Stayed in Jan 2025
Family
16 review
10/10
Outstanding
Posted on Feb 24, 2025
Great location and friendly staff. The food was delicious! Highly recommended!
Response from Property: Dear guest,Thank you so much for your glowing review! We're thrilled to hear that you were satisfied with our great location, friendly staff, and delicious food. Your kind words and high recommendation mean the world to us.We can't wait to welcome you back and provide you with another wonderful experience.Best regards,Jinanrailway Hotel
Chan Liang
Leisure Twin Room
Stayed in Jun 2025
Solo traveler
28 review
8.5/10
Very Good
Posted on Jul 23, 2025
Excellent location Good breakfast
Response from Property: 尊敬的賓客:很遺憾沒能得到您的滿分好評,這説明小鐵還有做的不足的地方,濟南鐵道大酒店位於濟南市商務中心繁華地帶毗鄰濟南火車站,是一家三星級旅遊酒店,住宿、餐飲、會議一應俱全,房間布草堅持一客一換,全面消毒,為您提供安全放心的居停空間,相信有了您的鼓勵我們會變得更加美好!濟南鐵道大酒店全體員工期待與您下次相約,祝您生活愉快,天天開心!
Sibiryak
Business Queen Room
Stayed in Jul 2024
Business traveler
12 review
9.0/10
Great
Posted on Aug 12, 2024
What I liked: close to the train station (right in the same building), fast check-in, friendly staff.
Response from Property: Thank you for staying. I'm glad to serve you. The hotel is separated from the railway station by a wall. It is very convenient to take the plane, train and bus, and the traffic is particularly convenient to the scenic spots.look forwar to your coming again。
Matsumoto Salman
Parent-child Family Room
Stayed in Aug 2024
Business traveler
3 review
6.0/10
Posted on Sep 12, 2024
Dirty hotel with no breakfast for foreigners on chonese style
Response from Property: Dear guest,We are very sorry to hear about your unsatisfactory experience at our hotel. We take your feedback seriously and will address the issues you raised.Regarding the cleanliness of the hotel, we apologize for not meeting your expectations. We will immediately take steps to improve our cleaning procedures and ensure that all areas of the hotel are kept clean and tidy.As for the lack of breakfast for foreigners, this may have been a misunderstanding. We do offer breakfast for all guests, regardless of nationality. However, if there was any confusion or miscommunication, we will work on improving our signage and communication to make sure everyone is aware of the available services.We strive to provide a comfortable and enjoyable stay for all our guests, and we are disappointed that we fell short in your case. We hope you will give us another chance in the future to show you our improved services.Thank you for your feedback.Best regards,
Sihaiweijia369
Cozy 2-bed Room
Stayed in May 2024
Family
7 review
10/10
Outstanding
Posted on Jul 1, 2024
sevrt is very good
Response from Property: Thank you for your five-star praise。We will continue to work hard to provide you with better service and a better linving envionment。We look forward to your next visit。
make8006
Comfy Quadruple Room
Stayed in Apr 2025
Family
21 review
8.0/10
Very Good
Posted on May 9, 2025
Turn left at the exit of Jinan Station and it is 50 meters away. It is only 20 meters away from the entrance. It is the best choice for transferring in Jinan! In the past, we just transferred and stayed for one night. This time, we stayed for 4 nights in Jinan. We also chose the Railway Hotel. The family double-bedroom suite is very suitable for a family of four! However, the first day was on May Day, and we couldn't book a suite, so we booked two special standard rooms. The special room is that the bathroom lacks a shower room, and the shower is directly in front of the toilet. Other places are the same as the standard room. Move to the suite for the next three days, and the bathroom is very large, because the suite bathroom is in the inner room, which is the width of the entire room! There is a disadvantage around the hotel at present (2025), that is, the subway is being repaired, which causes the road to be unsmooth, and there is noise from subway excavation during the day. If you need to rest during the day, you can tell the front desk: ask for a room on the shady side, and there is no noise in the room facing the station. There are several small attractions around the station: the Port Opening Museum, the Jiaoji Railway Museum, the Old Commercial Port, and the Grand View Garden. Except for the Port Opening Museum, which was newly built in 2025 and can be visited, the others are not very interesting. The railway station is 3-4 kilometers away from the core scenic spots of Jinan. There are buses from Jinan Station that go directly to scenic spots such as Qianfo Mountain, Daming Lake, and Baotu Spring, which are not far away. It is recommended to take the bus to these scenic spots. The online car-hailing boarding point is far away, and the taxi station needs to queue up. The driver is also emotional if the road is too close. At present, there is no subway in the main scenic spots in Jinan, but the subway is being built at the entrance of each scenic spot, which will be convenient in a few years. The restaurants and supermarkets around the station are relatively expensive. You can go to the west side of the station for meals. It is a cheap restaurant. If you shop more, you can walk to the south of Jingyi Road. If you walk a few dozen meters in Weisan Road, you will find ordinary prices.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for choosing to stay at the Railway Hotel. Although it is not a 5-point praise, Xiaotie is very touched to see that you can take the time to share such a detailed and comprehensive stay experience! Xiaotie is really moved. It is really an honor to see that you choose us whether it is a temporary transfer or an in-depth tour. Your recognition of the warm family room and the detailed description of the characteristics of different room types are also very valuable and real references for other guests! We apologize for the inconvenience caused by the construction, and we will continue to pay attention to the progress of the project in the future to minimize the impact. As you said, you can tell the front desk if you have any questions during your stay, and Xiaotie will do his best to make your stay comfortable and happy. Xiaotie is also very happy that you have explored the surrounding attractions in depth, and also enthusiastically recommended affordable dining and shopping places. It is really considerate! For customers with shopping needs, Xiaotie also recommends Wanda Plaza and West Market (Hualian Supermarket), with transparent prices and a full range of products. I look forward to providing you with a more comfortable and convenient stay experience when old friends come to Jinan next time. I wish you a happy life!
01521
Comfy Quadruple Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
The service is really great, very warm, the location is very good, there are food and drinks downstairs, the room is very quiet, the transportation is also very convenient, there are many bus stops, parking is also very convenient, you can get on the bus to pick up things at any time
Original TextTranslated by Google
Response from Property: Dear guest, Xiaotie is so happy to see your comments! You are so smart and you have found so many advantages of us. Your comments encourage us to do better in the future! Xiaotie has many advantages waiting for you to discover in the future! Along the way, Xiaotie has received support and encouragement from many friends. We have no other request but to dedicate the best, most comfortable and warmest living space to everyone. We are very happy that you are satisfied. We hope that Xiaotie can be your only choice. I wish you a happy life!
Jinyuxiangyaofei
Business Queen Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 3, 2025
It's just upstairs from the train station, very convenient! And the room is dry and comfortable, very comfortable! I will stay here again next time I come to Jinan! I like Jinan too! I will come back in the future, the good accommodation environment adds color to the whole trip!
Original TextTranslated by Google
Response from Property: 【2 minutes to Jinan Railway Station】The Railway Hotel is only separated from Jinan Railway Station by a wall, which truly realizes the "0" distance to the station. There is a coffee shop in the lobby on the first floor of the hotel. You can enjoy a cup of coffee and a pot of tea while waiting for the train. Thank you for your recognition of us. Every need of the guests is the direction we sincerely work for. We will definitely work harder and look forward to the next trip. We can create more perfect service for you.
Xianvzoutianya
Cozy 2-bed Room
Stayed in Mar 2025
Traveling with friends
21 review
4.5/10
Posted on May 3, 2025
The worst experience during this trip: 1. The air conditioner cannot be used. It is said that the central air conditioner of the entire hotel is powered by the railway station, and the air conditioner will not be turned on until summer. 2. The two sockets at the head of the bed are also decorations and are not powered. 3. The overhead light on the bed is still on when it is turned off at night. It is a wiring problem. The light should still be powered, which seriously affects sleep. In addition, the two red dots of the smoke alarm on the roof flashed, which looked very strange in the middle of the night. 4. The room facilities are old. The three-star hotel is only the lobby and corridor. The room is not as good as a fast hotel such as Home Inn.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:沒能給您帶來良好的住宿體驗,小鐵感到非常抱歉,您提到的四項問題小鐵已連夜落實,空調問題小鐵一直在積極對接協調,因為我們地理位置特殊,中央空調開放受季節限制,酒店暫時無法自主提前開放空調。床頭插座沒電和床頂燈問題我們將對客房所有插座和頂燈進行一次全面排查,杜絕此類情況的再次發生。您也可以隨時聯繫小鐵為您調房解決,相信小鐵一定會給您一個滿意的解決方案。感謝您的寶貴意見,您的反饋是我們改進的動力,若您願意再次光臨,小鐵一定為您妥善安排,以彌補此次遺憾!再次為給您帶來的困擾致歉,祝您生活愉快!
Lanshandian
Cozy 2-bed Room
Stayed in Mar 2025
Couple
31 review
10/10
Outstanding
Posted on May 1, 2025
The room is clean, spacious and quiet, the front desk service is warm, and the breakfast is rich and varied. It is the first choice for traveling to Jinan. It is convenient to go to any scenic spot, and it is right next to Jinan Station. I stayed here once more than ten years ago, and I stayed here again based on my impression. I still felt the sincerity of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The full score praise is a great encouragement to us, which makes us more confident to go further. Jinan Railway Hotel is located in the prosperous area of ​​Jinan Business Center, adjacent to Jinan Railway Station. Jinan Railway Hotel is a three-star tourist hotel with accommodation, catering, and conference facilities. The room linens are changed for each guest and fully disinfected to provide you with a safe and secure living space. I believe that with your encouragement, we will become better! All the staff of Jinan Railway Hotel look forward to meeting you next time, and wish you a happy life and happiness every day!
kongzhongguanjing 
Leisure Twin Room
Stayed in Mar 2025
Traveling with friends
275 review
10/10
Outstanding
Posted on Apr 12, 2025
🌹🌹🌹🌹🌹 Railway Hotel This hotel is the only hotel in the country that is closest to the railway station. The hotel is beautifully designed and moderately sized. It is very close to shops, food courts, and buses. It is very convenient to stay in the hotel, eat, take the bus, and take the train. 👍🏿 It has large windows for good ventilation. The house is spacious and bright. The quilts, sheets, and pillowcases are all very clean and tidy. The bathroom is equipped with soap, toothpaste, toothbrushes, towels, bath towels, shampoo, shower gel, non-slip mats and other supplies. Two bottles of purified water, tea, cups, kettles, slippers, a table for luggage, two beds, tables, and chairs are provided for free. It is really considerate of the guests. The environment is beautiful, clean and tidy, and the staff has a good service attitude. 🌹👍🏿😄❤️ It is really a good place to rest 🌹🌹🌹🌹👍🏿👍🏿😄❤️
Original TextTranslated by Google
Response from Property: Thank you for your stay and five-star praise. We are very happy to see your detailed evaluation. Your recognition of our hotel is the biggest motivation for my work. The hotel is located on the north side of the railway station square, which is very convenient for taking airplanes, trains and buses. The room is equipped with double-layer soundproof glass to reduce noise and provide you with a quiet sleeping environment. It is fully equipped and clean. There is a cafe on the first floor, which can provide you with free rest, listen to music, and eliminate your day's fatigue. The service tenet of the hotel is service first and make guests feel at home. During your stay, if you have any help, the front desk will provide you with service 24 hours a day. Free luggage storage service is also available when you check out. I look forward to your stay again and wish you a happy life.