Building 4, 3196 Airport Road, Licheng District, Jinan, Shandong, ChinaView Hotel Details
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Hanting Hotel Guest Reviews
4.8/5
Excellent
549 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(549)
Positive reviews(546)
Reviews with photos/video(96)
Offers pick-up/drop-offs(136)
Close to airport(47)
Friendly front desk staff(45)
Delicious breakfast(39)
Easy to get around(37)
Would stay again(18)
Perfect for business trips(16)
Well decorated(13)
Negative reviews(3)
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Very good service. Provide airport pickup service.
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Gill sab
2-bed Room
Stayed in Aug 2024
Travel with friends
42 review
3.0/5
Posted on Sep 29, 2024
The location is closer to the airport, but no foods around, staff are fine
Response from Property: Thank you very much for your review. We are happy that you were satisfied with our location near the airport and our staff. We hope this minor inconvenience won't stop you from choosing us again in t
Guest User
Superior Queen Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 23, 2025
The room is very good. The guy at the front desk upgraded the room.
Facilities: Very good.
Sanitation: Very clean.
Environment: Very clean and tidy.
Service: Very good, very polite and considerate. They are all very polite. They are also polite.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. The hotel also provides free airport pick-up and drop-off services to facilitate your travel. We will continue to work hard and be ready at all times. Welcome to come back at any time.
Guest User
Family Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 30, 2025
The service attitude is very good and warm. I feel like I'm back home. The New Year breakfast is dumplings, milk, juice and fruit. The room facilities are quite new, clean and sanitary, with smart toilet and dry and wet separation. I will choose this place again next time I transit
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Hanting Hotel Jinan Yaoqiang Airport Airport Road. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travelers
26 review
4.8/5
Amazing
Posted on Jan 19, 2025
The hotel is very close to the airport, and the front desk will proactively ask if you need a car to the airport, which is very good and considerate. However, due to the nature of this hotel, people were always coming in and out of the room at night, and the door closing noise was very loud, which could not be effectively isolated by the door, which was very bad.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. At the same time, we are also very grateful for your feedback. The front desk is always staffed 24 hours a day. If you have any questions, you can call the front desk at any time to help you solve them. The hotel is also equipped with a laundry room, which can also be dried. Looking forward to the next trip, we can create more perfect service for you.
Sunxinyan
Superior Queen Room
Stayed in Dec 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The airport shuttle service is very convenient. It only takes seven or eight minutes to get from the airport to the hotel. I need to print documents. The front desk is very friendly and efficient.
The room is a bit cold, but it is not bad after turning on the air conditioner.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. The hotel is also equipped with a laundry room, which can also be dried. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Dec 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The room is clean and tidy, with complete facilities. It is close to the airport, convenient, elegant and not noisy. The only regret is that I didn't order breakfast. I don't know how it is...
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
We arrived at 11:30 pm. We called the front desk and they came to pick us up. They arrived in just over ten minutes. The pick-up was smooth. We slept very comfortably at night. Although we were arranged on the first floor, it was very quiet. The bathroom was separated into dry and wet areas. The double bed standard room put the washbasin outside the bathroom, which was really great and could save time for two people. The charging plugs at the head of the bed were sufficient. The service was very enthusiastic. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing our Hanting Hotel Jinan Yaoqiang Airport Airport Road. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. The hotel also has a self-service laundry service with drying. Free airport pick-up service, looking forward to your visit and patronage again!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The front desk service is very warm and very good. There is a free airport shuttle service. The breakfast is rich and delicious. The new store has relatively complete equipment and facilities. The room is very clean. The air conditioning is very good, and the hot water temperature is also very good. The housekeeping lady greeted us when we met. There are several restaurants around the store, and it is very convenient to take a taxi. It is very close to the subway entrance, which is very convenient to go into the city. It is a very cost-effective hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition of our hotel. Every need of the guests is the direction we strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create a more perfect service for you. The hotel also provides free airport pick-up and drop-off services to facilitate your travel. Looking forward to your visit again.
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Although the price is a little bit higher, the environment is quite good and the facilities are also new. The space is spacious and comfortable to live in.
The coffee at the front desk is not free. After paying extra for the room upgrade, I asked for a free cup of coffee for my foreign colleague.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are extremely happy and grateful to see the five stars you gave us! This is a great encouragement and recognition for us. We will cherish this honor and continue to work hard to improve the quality of service and maintain the good environment of the hotel. We look forward to your next visit, and we will serve you with more enthusiasm. The hotel also provides free airport pick-up and drop-off services to facilitate your travel. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The front desk service is good, the sanitation is very clean, the room is big enough, the breakfast is rich, there is free airport pick-up service, there is a self-service laundry room, and it is a very cost-effective hotel. I will stay in this hotel next time I go to Jinan!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are glad that our hotel has received your high evaluation! The proximity to the airport has brought convenience to your travel, and we have been working hard to keep the hotel decoration clean and tidy. We will continue to maintain this state and provide every guest with high-quality service and comfortable accommodation experience. We look forward to your visit again and wish you a safe journey and a smooth life!
Guest User
2-bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel facilities are very complete and the layout is also very good. There is a larger table for our work and a small round table for our meals. The design is very considerate. The hotel is also very clean. The front desk service is also very good. It is worthy of the hospitality of Shandong👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition of our hotel. Every need of the guests is the direction we strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create a more perfect service for you. The hotel also provides free airport pick-up and drop-off services to facilitate your travel. Looking forward to your visit again.
Xiaohuobandekuaile
2-bed Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Free airport pick-up and drop-off. When we got off the plane at the airport, we called the front desk and they arranged a car to pick us up. The driver was very enthusiastic and took the initiative to help us carry our luggage. When we arrived at the hotel, we proactively said hello and checked in quickly. We were given clear instructions and let us go upstairs to rest. The room we were given was also great. It felt very different as soon as we entered the room. The new hotel is different and very clean. Very warm. There is also a self-service laundry room in the hotel, and the breakfast is also very rich. There are also freshly cooked wontons and noodles, which are really good! The service is also very considerate! The check-in experience is really great!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your high praise for the cleanliness and service of our hotel room! Your satisfaction is our greatest motivation. We have always been committed to providing a clean and comfortable living environment for every guest. We are very pleased to see your approval of the cleanliness of the room. From meticulously cleaning every corner to carefully organizing every item, our team always holds itself to high standards in order to provide you with the best possible stay experience. We will continue to work hard to continuously improve service quality so that you can feel the same comfort and beauty as always during every stay in the future. Looking forward to your visit again!
Youyouxiaogege
Family Room
Stayed in Sep 2024
Family
10 review
3.2/5
Posted on Oct 3, 2024
When I arrived at the airport at midnight, the pick-up service number provided by the hotel could not be reached, and the front desk did not answer the phone. The experience was very poor. I took a taxi to the hotel, stood at the front desk and made a call. The other party explained that there was a network problem. I was speechless anyway, but the overall facilities in the room were pretty good, and I hope to enhance my service awareness.
Original TextTranslated by Google
Response from Property: Dear customer, we are deeply sorry for what happened. This is really a misunderstanding. We are not excusing ourselves. The phone at the front desk really did not ring at that time. It did ring when you came to the front desk. We are concerned about this matter. Without making any excuses, we pick up the airport 24 hours a day, and we are equipped with special pick-up masters. If you have an order, we will definitely pick it up when we receive the call. This is the first time we have encountered this kind of thing like yours. When the problem occurred, we immediately investigated why this happened. The reason was that we had a wireless landline phone. The girl at the front desk did not put it on the phone charging cradle immediately after receiving the call. As a result, the phone could not be accessed. We have already Taking this as a warning, we have trained the front desk again and strived to provide the best service. We are deeply sorry for the bad experience of this stay. Although we reimbursed you for the taxi fare and gave you three breakfasts, it still cannot be eliminated. Your dissatisfaction, if you think about it from your perspective, it is indeed so late, it is still a bit cold, you have a child with you, and the pick-up phone has not been able to get through, everyone will be angry. We have learned from this, and in order to better serve everyone, We have made adjustments, please forgive us, and also supervise our work. I am deeply sorry to bow to you again. Please don't be angry. Please forgive us for this mistake. We really didn't mean it. Please calm down. , don’t let one thing affect your holiday mood. I wish you and your family a wonderful holiday.
Guest User
Superior Queen Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Environment: The environment is very good. It is in a compound and is very safe. There are two restaurants in the compound. You can also order takeaways. The hotel has robots that can deliver takeaways to your room. It is very convenient to eat.
Hygiene: The hygiene is very clean, the pillows are really comfortable, the hotel is also very quiet, and I have a good rest
Facilities: Complete facilities, the hotel also has a laundry room, which can also be used for drying
Service: The service is warm and thoughtful. It is very close to the airport. The hotel also has a free pick-up and drop-off service. I called the airport after one in the morning and the driver arrived in more than ten minutes. The breakfast was very rich and there were freshly cooked noodles and wonton stew, which were delicious. , and they were sent to the airport after breakfast. It was really nice. I have already bookmarked this hotel to stay next time I come to Jinan!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your recognition of us. Every demand of our guests is the direction for which we strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.