Four Points by Sheraton Jiaxing

So we were hosted by a receptionist who spoke 5% English, which is something you wouldn't expect from a Sheraton hotel, but he was friendly and trying his best, which was okay somehow. However, the annoying thing was that the breakfast was terrible! Again, staying at a Sheraton hotel and paying that much per room in China, you'd expect to have a continental/western breakfast. The food was mostly Chinese, the crowd was ridiculous, and half of the dishes in the buffet got emptied within minutes, and when we asked for cheese or something to be refilled they'd just say Meiyou Meiyou which means no or not available in Chinese lol. Then, the funny part was the health centre/pool. Which is one of the selling points we went after, that they have an outdoor pool so we could chill by it after a long trip. They had only 4-5 poolside beds, which wasn't enough, especially when you have such a big space/pool and they were obviously occupied! And when we asked for two, guess what? You get the Meiyou Meiyou again, lol. Finally, the cherry on top, there are no towels by the pool or entrance of the pool! Guess where they've put them? Close to the reception at the lobby! So, literally, you'd have to go down to the lobby wearing your swimming shorts &/or bikini to grab a towel and go up again to the pool, which was ridiculous, stupid and just doesn't make any sense. So yeah, I'd wouldn't recommend any foreign to stay at this place in Jiaxing whether for business or leisure. I normally stay at Hilton, which is perfect! But all their rooms were booked so I had to book this one. Never again! The one and only good thing about this stay is that the room is huge for such price, but what's the point if everything else was sh.....