Holiday Inn Express CHENGDU TIANFU AIRPORT ZONE Reviews
Holiday Inn Express CHENGDU TIANFU AIRPORT ZONE
Wanhui Center, Zhanxi Avenue, Jianyang, Sichuan, 641400, ChinaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Very Good
1899 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.1
Service9.3
Cleanliness9.3
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All reviews(1899)
Positive reviews(1858)
Reviews with photos/video(463)
Offers pick-up/drop-offs(600)
Delicious breakfast(266)
Close to airport(231)
Friendly front desk staff(211)
Easy to get around(184)
Perfect for business trips(82)
Would stay again(59)
Tasty restaurant(11)
Negative reviews(41)
Guest User
Smart Choice Superior Double Bed Room
Stayed in Apr 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 1, 2025
1. Hotel is close to the High Speed train station, but since there is no transportation to the station. Suggest to provide shuttle bus for easy of access.
Response from Property: Dear guests, thank you for choosing the Smart Hotel. It is great that you are satisfied. We have free airport pick-up and drop-off service at Tianfu Airport. Just contact the front desk two hours in advance. As there are many guests in the hotel, it is recommended that you add the front desk WeChat in advance so that we can respond to any questions during your stay in time. We look forward to your next visit and wish you a happy life!
Richard NH Lim
Standard 2-bed Room
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on May 24, 2025
Chose Holiday Inn because it was one of few hotels in Changdu to offer Non-Smoking Rooms.
And the guaranteed 1600 check out time since our flight ETD was 1825.
Alas the experience is less than stellar.
First was the weird request to reserve the free airport pick up at least 2hrs in advance!
Luckily, I asked our guide to do the reservation and he told us to meet the shuttle at T1 4F door 21 around 1825. The shuttle did arrive at 1828. The check in lady spoke good English, honoured our 1600 late checkout, advised and booked us to depart the hotel on their 1500 shuttle upon hearing our international flight was 1825.
Room is pretty standard for 4 star Chinese hotels - with a dizzying array of switches and the usual modern looking shower with impractical features - no place to put your towels within easy reach while showering. It is not the worst though.
Hotel is in a cluster of hotels around a 'food street' that was pretty sad state with little food and dining traffic. We opted to eat at the food stalls set up just across the road from the hotel.
Hotel breakfast did have some western food but NO butter in the toast bread section!
Due to it's distant location, we opted not to take a 2h public transport to Chengdu central but went to the central of the Jianyang satellite town that the hotel was in. Took 30min and 2 CNY pax.
The other difficulty was trying to get back to hotel. The hotel doesn't show up in Amap or Didi app! Luckily, Amap does have the next door Ji Hotel which worked to guide us back.
Response from Property: Dear guest, I am very happy to meet you in Xiaozhi's home. I am honored to receive your support and affirmation. You have given Xiaozhi a trust among thousands of hotels. Xiaozhi is willing to use 100% of its heart to exchange for your satisfaction. The hotel adheres to the service concept of "natural, friendly and sincere" to make every guest feel the comfort and freedom of home. We sincerely welcome you to come again and wish you a pleasant journey!
Ami. Japan
Standard Queen Room
Stayed in Apr 2025
Family
1 review
7.5/10
Posted on May 18, 2025
Though the hotel is a bit far from airport (about 1 hour drive in shuttle bus ) The hotel was good and so was the breakfast too.
We enjoyed our stay. Convenience store in backyard is super convenient.
Response from Property: Dear guests, "trying our best to provide guests with a more comfortable living space" is our featured service. We hope to provide you with not only a place to stop and rest, but also a warm harbor like home. The hotel is located in Wanhui Center, Yingbin Avenue, Jianyang City, Chengdu. It is about 25 minutes' drive from Tianfu International Airport and about 10 minutes' walk from Jianyang South High-speed Railway Station. Xiaozhi also provides guests with free airport pick-up and drop-off services to make your travel more convenient and safer. A simple and warm hotel for you to rest, relax or work a little. Whether it is a business trip that races against time or a holiday leisure trip, a short stay or a long-term stay, I believe you will like it here, and we will provide you with everything you need for your journey. We sincerely invite you to visit again and wish you all the best.
SARIN
Standard Queen Room
Stayed in Apr 2025
Couple
7 review
6.0/10
Posted on Jun 4, 2025
So far from the Airport (around 30 minutes)/The Breakfast taste SO SO.
Response from Property: Dear guest, your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again.
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on May 9, 2025
Very satisfied with the hotel service that provides transport from airport to the hotel vise versa. Will recommend friend to this hotel too.
Response from Property: Dear guests, thank you for choosing the Smart Hotel. It is great that you are satisfied. We have free airport pick-up and drop-off service at Tianfu Airport. Just contact the front desk two hours in advance. As there are many guests in the hotel, it is recommended that you add the front desk WeChat in advance so that we can respond to any questions during your stay in time. We look forward to your next visit and wish you a happy life!
JittichaiR
Standard 2-bed Room
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Apr 6, 2025
Standard, clean facility, however it would take at least 20-25 minutes to get there from Tianfu Airport and the free shuttle bus usually comes every 30 minutes.
Response from Property: Dear guests, thank you for choosing the Smart Hotel. It is great that you are satisfied. We have free airport pick-up and drop-off service at Tianfu Airport. Just contact the front desk two hours in advance. As there are many guests in the hotel, it is recommended that you add the front desk WeChat in advance so that we can respond to any questions during your stay in time. We look forward to your next visit and wish you a happy life!
Nattapan
Standard Queen Room
Stayed in Dec 2024
Other
26 review
10/10
Outstanding
Posted on Jan 5, 2025
Equipped. Clean. Comfy. They provided shuttle bus to the airport for free. The breakfast was not that Western.
Response from Property: Hello dear guests, I am very happy to meet you at Xiaozhijia, and it is a great honor to have your support and affirmation. In thousands of hotels, you give Ash a trust, and Ash is willing to exchange 100% of your heart for your satisfaction. The hotel adheres to the service concept of "natural, friendly and sincere", so that every guest can feel the comfort and ease of home. We sincerely welcome you back and wish you a pleasant trip!
Guest User
Smart Choice Superior Double Bed Room
Stayed in Jan 2025
Couple
25 review
10/10
Outstanding
Posted on Feb 12, 2025
Good breakfast and nice room
Free shuttle to the airport every hour
Response from Property: Dear guests, thank you for choosing the Smart Hotel. It is great that you are satisfied. We have free airport pick-up and drop-off service at Tianfu Airport. Just contact the front desk two hours in advance. As there are many guests in the hotel, it is recommended that you add the front desk WeChat in advance so that we can respond to any questions during your stay in time. We look forward to your next visit and wish you a happy life!
Arianna
Standard Queen Room
Stayed in Nov 2024
Solo traveler
2 review
9.0/10
Great
Posted on Dec 23, 2024
The hotel is pretty new, the room is clean. Good breakfast. They provide very convenient transfer to/from airport. The hotel is located in a new construction area,there are several restaurants nearby, not other stores.
Response from Property: Hello dear guest, it's a pleasure to meet you at Xiaozhi's house. It's an honor to receive your support and recognition. You have given Xiao Zhi trust in Wanqian Hotel, and Xiao Zhi is willing to exchange 100% of his heart for your complete satisfaction. The hotel adheres to the service philosophy of "nature, friendliness, and sincerity", allowing every guest who arrives to feel the comfort and ease of home. We warmly welcome you to come again and wish you a pleasant journey
Pornchai Puapattanakajorn
Standard Queen Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 20, 2025
This hotel is highly recommended, the staffs are very friendly and highly professional. I had forgotten my T shirt and mobile phone- they managed seamlessly to return all processions very professionally. I would love to return in the future.
The room is comfortable and well equipped, breakfast is great.👍
Response from Property: 親愛的客人您好,很開心與您相遇在小智家,能得到您的支持與肯定,小智萬分榮幸。於萬千酒店中您給與小智一份信任,小智願用百分的用心換您十分的滿意。酒店秉持着“自然、親和、真誠”的服務理念,讓每一位到來的賓客都能感受到家一般的舒適與自在。竭誠歡迎您再來,祝您旅途愉快!
Guest User
Standard 2-bed Room
Stayed in Feb 2025
Business traveler
143 review
10/10
Outstanding
Posted on Mar 17, 2025
Jiudianhao.zaocanbucuo.robertfuwuhao
Response from Property: Dear guest, thank you for choosing the Smart Hotel. It is great that you are satisfied! We are very happy to provide you with high-quality services and comfortable accommodation experience. We have always been committed to providing guests with the most comfortable accommodation environment. You have given high praise to the facilities and services of our hotel, which is the greatest encouragement to all our staff. We will continue to work hard to continuously improve our service quality and facilities level to provide guests with a better accommodation experience. We sincerely welcome you to come again!
Mike Ig
Superior 2-bed Room
Stayed in Apr 2025
Solo traveler
13 review
6.0/10
Posted on May 15, 2025
I stayed at this hotel near Chengdu Airport and found it reasonably convenient overall. The free shuttle to and from the airport runs every 30 minutes, which is helpful, although the ride takes about 35 minutes. My room was spacious and modern, but there were a couple of maintenance issues — the toilet flush wasn’t working due to a clog, and the main ceiling light had burned out. Breakfast included both Western and Chinese options, but the selection was quite limited. For drinks, there was only orange juice, coffee, and milk, though tea was available in the lobby and in the room. There are a few restaurants and one café nearby, but not much else in terms of infrastructure. The Wi-Fi was slow but usable for basic tasks.
Response from Property: 尊敬的賓客,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,期待再次光臨。
Guest User
Standard Queen Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on May 1, 2025
Good place to stay, AC didn’t work in our room, informed the reception but may be it was communication problem on our behalf the issue wasn’t resolved. Apart from that our stay was pleasant and good location.
Response from Property: Dear guests, "trying our best to provide guests with a more comfortable living space" is our featured service. We hope to provide you with not only a place to stop and rest, but also a warm harbor like home. The hotel is located in Wanhui Center, Yingbin Avenue, Jianyang City, Chengdu. It is about 25 minutes' drive from Tianfu International Airport and about 10 minutes' walk from Jianyang South High-speed Railway Station. Xiaozhi also provides guests with free airport pick-up and drop-off services to make your travel more convenient and safer. A simple and warm hotel for you to rest, relax or work a little. Whether it is a business trip that races against time or a holiday leisure trip, a short stay or a long-term stay, I believe you will like it here, and we will provide you with everything you need for your journey. We sincerely invite you to visit again and wish you all the best.
Mishra88
Standard Queen Room
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 22, 2025
**Review of Chengdu Holiday Hotel (1-Day Transit Stay - Macau to Kathmandu):**
I had a wonderful one-day transit stay at the Chengdu Holiday Inn Hotel during my trip from Macau to Kathmandu. The hotel is conveniently located, making it easy to access from the airport and explore the city briefly. The staff were incredibly friendly and accommodating, ensuring a smooth check-in and check-out process despite my short stay.
The room was clean, comfortable, and well-equipped with all the necessary amenities. The bed was cozy, and the bathroom was spotless. I also appreciated the complimentary Wi-Fi, which was fast and reliable.
Though my stay was brief, the hotel’s warm hospitality and excellent service made it a memorable experience. I highly recommend the Chengdu Holiday Hotel for anyone passing through Chengdu, whether for a short transit or a longer stay. Thank you for making my journey so pleasant!
Response from Property: 親愛的客人您好,很開心與您相遇在小智家,能得到您的支持與肯定,小智萬分榮幸。於萬千酒店中您給與小智一份信任,小智願用百分的用心換您十分的滿意。酒店秉持着“自然、親和、真誠”的服務理念,讓每一位到來的賓客都能感受到家一般的舒適與自在。竭誠歡迎您再來,祝您旅途愉快!
Travel soul
Standard Queen Room
Stayed in Jun 2024
Couple
5 review
8.5/10
Very Good
Posted on Aug 17, 2024
Great hotel for staying near the airport. The service is great Breakfast is variety. Room size is good. View outside is nice
Response from Property: Dear guests, thank you very much for staying at the Holiday Inn Express Chengdu Tianfu Linkong and giving me five points of encouragement. In terms of hygiene, Xiaozhi takes every cleaning seriously. Every piece of cloth from the hotel lobby to the guest room provides guests with clean and tidy living and empty questions. In terms of breakfast, Xiaozhi provides a self-service smart breakfast every morning, which is balanced with nutrition and rich in all kinds of energy needed by the human body, injecting new vitality into your busy day. The journey is long, and Xiaozhi is committed to creating a pleasant living experience for every guest. If you need anything during your stay, you are welcome to contact us at any time. Xiaozhi will serve you with full enthusiasm. Looking forward to your visit again. I wish you a happy life!