Sleep Inn Columbia Gateway

At 9:00 am The Indian man at the front desk was very rude, he folded his arms and told me I couldn’t check in early unless I gave him 50 dollars for early check in fee. I told him I am a current guest here and I have been here for 7 days I just need to book one more night, I don’t check out until 11am I already booked for one more day yesterday for 117 dollars. I will be at work when it is time to check out and my children will be in the room until I get off but I don’t want them to be put out while I’m at work that’s why I booked for another day. I already reserved and paid the same kind of room too. He said he was going to cancel it and not allow me to rebook and to call the third party to cancel it too. I packed my kids up and left and when I checked the website where I booked it he never canceled it. This was the worst day and experience and I was late to work. I felt like he was being prejudice and rude. Mean for no reason. I’m a very professional mother and I carry myself in a manner that deserves respect.

Great visit except that the toilet was broken! Staff came to the rescue quickly to address the issue!

If all you need is a nice bed, a quiet clean building, close to major roads, a fair breakfast menu, and nice people this is a lower cost facility that offers fair value.

The Worst Hotel Experience of My Life. Sleep Inn Columbia Gateway was by far the worst hotel I’ve ever stayed in. The entire place was filthy, with stained carpets, a nauseating smell, and a bathroom that looked like it hadn’t been cleaned in weeks. The room felt eerie and unsafe, with broken peep hole, broken door locks and an overall unsettling vibe. On top of that, the bed was extremely uncomfortable, and the staff was rude and completely unhelpful when I voiced my concerns. I didn’t feel safe or clean for even a moment. Avoid this place at all costs—it was a truly miserable experience.

Cordial and helpful staff. Very clean.

Pretty deece