Hotel Mercure Jelenia Gora
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1 room, 2 adults, 0 children
All properties in Jelenia Gora
Hotel Mercure Jelenia Gora
Renovated in 2024
Sudecka 63, Jelenia Gora, Lower Silesian, 58-500, Poland
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Amenities
Indoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Massage room
Public parking
EV charging station
All amenities
Property Description
Mercure Jelenia Góra is located in a mountain valley, close to a historic city center and the Cieplice spa. A convenient starting point for trips to parks, palaces, and mountains. A great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (60 Superior Rooms), 8 conference rooms, a recreation center, restaurant, and parking spaces.
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8.5/10
Well, it was a nice and cool place
All 47 reviews
Surroundings
Train: Jelenia Góra
(6.2 km)
Landmarks: Gallow Hill
(330m)
Landmarks: Auto-Camping Park Jelenia Gora
(390m)
Landmarks: Park Wzgórze Kościuszki
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

5
Superior Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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7
Standard Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
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23
Superior Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
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4
Standard Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability

8
Standard Room with Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
Check Availability

10
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability

8
Comfort Apartment
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
220V power outlet
Sofa
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Guest Reviews
8.5/10
Very Good
47 reviews

- Cleanliness8.6
- Amenities8.3
- Location8.5
- Service8.5
Average for similar properties in Jelenia Gora

AI Summary
The location is convenient, close to the Giant Mountains and Old Town Square, with easy access to the city center and ample parking. The staff are praised for their exceptional friendliness and helpfulness.

Guest User
August 12, 2025
Das Hotel hat eine gute Lage – etwa 15 Minuten zu Fuß ins Zentrum. Leider wirkte das Gebäude insgesamt etwas in die Jahre gekommen, vor allem das Bad könnte eine kleine Auffrischung vertragen. In der Lobby lag ein komischer Geruch in der Luft, der etwas störte. Da keine Klimaanlage vorhanden ist, war es nachts sehr stickig und bei geöffnetem Fenster war es durch die Straßenseite leider laut. Die Mitarbeiter wirkten zwar etwas unmotiviert aber stets hilfsbereit bei unseren Anliegen. Für einen kurzen Städtetrip in guter Lage okay, persönlich würde ich mich beim nächsten Mal jedoch für eine andere Unterkunft entscheiden.
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Guest User
August 10, 2025
大山裡頭的風景特別好。
晚餐吃的燉豬蹄,味道很好
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Guest User
August 5, 2025
Hotel godny polecenia.
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Paul
June 18, 2025
Wir haben sehr gut geschlafen, und das war für uns das wichtigste.
Das Hotel ist in die Jahre gekommen, hat aber bis auf eine Minibar alles was man erwartet. Sehr sauber und ruhig. Ein- und auschecken ging sehr schnell und freundlich, gibt ein absolutes Plus dafür.
Preis/Leistung passten für uns absolut. Und wie gesagt haben wir sehr gut geschlafen.
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Nazmi Sadikeen
May 24, 2025
Well, it was a nice and cool place

Zlata Lytovchenko
August 22, 2023
The hotel is nice for its price. Some of the facilities can still be improved and it needs some renovations.
Overall it was a good stay.

Guest User
November 6, 2022
Too soft mattress. Wash basin should be renewed. Nice TV set

Guest User
August 20, 2025

Unser Zimmer im 5. Stock war frisch renoviert und ausreichend groß mit genügend Sitzgelegenheiten. Das Bad war top mit fast ebenerdiger großer Dusche. Super der Wasserspender im Flur. Das Frühstücksbuffet war einfach gigantisch. Großer kostenpflichtiger Parkplatz vor dem Hotel. Einkaufsmarkt 5 Minuten entfernt.
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Skiing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Massage room
Public parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Tennis court
Off-site
Table tennis room
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free

Indoor swimming pool

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Infinity pool
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, PLN 30.00 (approx. £6.11) Daily. Reservation not needed.
Public parking
Additional charge
Car charging facilities
Valet parking
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
Polish
German
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Table tennis room
Tennis court
Off-site
Horse riding
Off-site
Massage room
Sauna
Mountain climbing
Off-site
Ski gear storage
Hiking
Off-site
Skiing
Off-site
Public Areas
BBQ
Additional charge
Picnic area
No smoking in public areas
Garden
Water purifier
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Kids' board games/puzzles
Children's meals available
Children's toys
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Children 17 years old and under | PLN 30.00 (approx. £6.11) per person |
Adult | Buffet:PLN 60.00 (approx. £12.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: PLN 30.00 (approx. £6.11) per pet per day
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1989
- Renovated: 2024
- Number of Rooms: 188
Phone:+48-757549148
Email:h3408@accor.com
Mercure Jelenia Góra is located in a mountain valley, close to a historic city center and the Cieplice spa. A convenient starting point for trips to parks, palaces, and mountains. A great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (60 Superior Rooms), 8 conference rooms, a recreation center, restaurant, and parking spaces.
Frequently Asked Questions
What is the cancellation policy for Hotel Mercure Jelenia Gora?
The cancellation policy for Hotel Mercure Jelenia Gora varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Mercure Jelenia Gora?
What are the check-in and check-out times at Hotel Mercure Jelenia Gora?
Standard check-in time at Hotel Mercure Jelenia Gora is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Mercure Jelenia Gora?
Can I bring my pet inside the Hotel Mercure Jelenia Gora?
Pets are allowed on request at Hotel Mercure Jelenia Gora. Charges may be applicable.Can I bring my pet inside the Hotel Mercure Jelenia Gora?
About This Property
Nearest Train Station | Jelenia Góra |
---|---|
Distance to Train Station | 6.23KM |
Average Price From | GBP73 |
Hotel Star Rating | 3 |