Hotel Mercure Jelenia Gora
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1 room, 2 adults, 0 children
All properties in Jelenia Gora
Hotel Mercure Jelenia Gora
Renovated in 2024
Sudecka 63, Jelenia Gora, Lower Silesian, 58-500, Poland
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Highlights
Varied breakfast
Pets welcome
Lots to doAmenities
Indoor swimming pool
Skiing
Horse riding
Hiking
Sauna
Massage room
Public parking
EV charging station
All amenities
Property Description
Mercure Jelenia Góra is located in a mountain valley, close to a historic city center and the Cieplice spa. A convenient starting point for trips to parks, palaces, and mountains. A great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (60 Superior Rooms), 8 conference rooms, a recreation center, restaurant, and parking spaces.
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8.2/10
Well, it was a nice and cool place
All 43 reviews
Surroundings
Train: Jelenia Góra
(6.2 km)
Train: Szklarska Poręba Górna
(22.0 km)
Landmarks: Gallow Hill
(330m)
Landmarks: Auto-Camping Park Jelenia Gora
(390m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
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7
Standard Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
22
Superior Room With Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Standard Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
8
Standard Room with Double Bed
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Tea bags
Check Availability
8
Comfort Apartment
1 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Connecting rooms
220V power outlet
Sofa
Check Availability
10
Superior Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
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Guest Reviews
8.2/10
Very Good
43 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.1
- Location8.2
- Service8.2
Average for similar properties in Jelenia Gora
AI Summary
The location is convenient, close to the Giant Mountains and Old Town Square, with easy access to the city center and ample parking. The staff are praised for their exceptional friendliness and helpfulness.
Paul
June 18, 2025
Wir haben sehr gut geschlafen, und das war für uns das wichtigste.
Das Hotel ist in die Jahre gekommen, hat aber bis auf eine Minibar alles was man erwartet. Sehr sauber und ruhig. Ein- und auschecken ging sehr schnell und freundlich, gibt ein absolutes Plus dafür.
Preis/Leistung passten für uns absolut. Und wie gesagt haben wir sehr gut geschlafen.
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Nazmi Sadikeen
May 24, 2025
Well, it was a nice and cool place
Zlata Lytovchenko
August 22, 2023
The hotel is nice for its price. Some of the facilities can still be improved and it needs some renovations.
Overall it was a good stay.
Guest User
November 6, 2022
Too soft mattress. Wash basin should be renewed. Nice TV set
Guest User
July 29, 2025
The lobby, bar and restaurant is all modern and clean. Prices very reasonable. Food selection was fine and tasted delicious. Breakfast had plenty of choices. The room was dated but very clean. Bed very comfortable. Large bathroom and good shower. Only 3 hangers and poor supply of tea and coffee. We didn’t use the pool and gym. Was a little more expensive than other hotels we had used in Poland. But would stay here again if in the area.
Guest User
July 16, 2025
Wir waren jetzt zum 5.mal im Mercure Jelenia Gora, und es war wie immer Super und alles Top.Es stimmt alles vorallem das Preis Leistungsverhältnis. Wir kommen gerne wieder.
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Cruiser58223256904
June 27, 2025
Dobry hotel w atrakcyjnej cenie, dobrze połozony, oczywiscie warto zarezerwowac pokój po remoncie z klimą, dobre śniadania i gastronomia, fajny basen. Ogolnie dobra jakośc za dobre pieniadze. Kolejna wizyta udana, dbają o klienta.
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rlx1
June 8, 2025
Frűhstück richtig gut, Personal nett, fürs Abendessen sollte man sich etwas anderes suchen. Das Hotel ist etwas in die Jahre gekommen. Man kann das Hotel durchaus für zwei, drei Übernachtungen nutzen, wenn man es als Ausgangspunkt für den Besuch der Umgebung nutzen möchte.
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Skiing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Massage room
Public parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Tennis court
Off-site
Table tennis room
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Indoor swimming pool
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Infinity pool
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, PLN 30.00 (approx. PHP 471.58) Daily. Reservation not needed.
Public parking
Additional charge
Car charging facilities
Valet parking
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
Polish
German
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Table tennis room
Tennis court
Off-site
Horse riding
Off-site
Massage room
Sauna
Mountain climbing
Off-site
Ski gear storage
Hiking
Off-site
Skiing
Off-site
Public Areas
BBQ
Additional charge
Picnic area
No smoking in public areas
Garden
Water purifier
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Kids' board games/puzzles
Children's meals available
Children's toys
Business Services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Accessibility
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | PLN 30.00 (approx. PHP 471.58) per person |
Adult | Buffet:PLN 60.00 (approx. PHP 943.15) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: PLN 30.00 (approx. PHP 471.58) per pet per day
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1989
- Renovated: 2024
- Number of Rooms: 188
Mercure Jelenia Góra is located in a mountain valley, close to a historic city center and the Cieplice spa. A convenient starting point for trips to parks, palaces, and mountains. A great place for families. Business guests have convenient access to local businesses and offices. 188 rooms (60 Superior Rooms), 8 conference rooms, a recreation center, restaurant, and parking spaces.
Frequently Asked Questions
What is the cancellation policy for Hotel Mercure Jelenia Gora?
The cancellation policy for Hotel Mercure Jelenia Gora varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Mercure Jelenia Gora?
What are the check-in and check-out times at Hotel Mercure Jelenia Gora?
Standard check-in time at Hotel Mercure Jelenia Gora is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hotel Mercure Jelenia Gora?
Can I bring my pet inside the Hotel Mercure Jelenia Gora?
Pets are allowed on request at Hotel Mercure Jelenia Gora. Charges may be applicable.Can I bring my pet inside the Hotel Mercure Jelenia Gora?
About This Property
| Nearest Train Station | Szklarska Poręba Górna |
|---|---|
| Distance to Train Station | 22.04KM |
| Average Price From | PHP5646 |
| Hotel Star Rating | 3 |