NewVida Preserve

We've stayed here many times before, and it was so consistent. Great hotel accommodation, but the restaurant service and the hotel services were really lacking this time, what a shame. We waited +2 hours for our meals (both nights) and at least 20 minutes for our drinks (every round). We werent offered any apologies or restitution. They were busy, we get it, but they also acknowledged they didnt have enough kitchen staff so dont accept so many people in your restaurant if you cant confidently support it. They have promised for at least a year that their hot tub would be available and its still not ready, which we look forward to. We also attempted to enjoy the outdoor fireplace, but the second night there was no wood left! Their popularity is surpassing their ability to actually provide good service, which is really unfortunate. We wish them well, its a great location and space, but we will be staying somewhere else next time we visit.

The property was very nice but there were no breakfast or lunch options for guests who stayed there during the day. The staff were very friendly and helpful and the restaurant for dinner was delicious.

Beautiful scenerary for an ok stay The room is very nice and the property is beautiful. Aside from that, there are minimal amenities and no coffee. They do list a coffee kiosk and there is tea only. No options for any cold beverages either. The lack of soundproofing between rooms makes it seem like times there are other people coming into the room. They are definitely on to a good idea but missing the finishing touches.

Family Ski Trip Unique location, lodge and rooms have character. Quick drive to whiteface mountain. The restaurant has a good vibe and was packed on Saturday night. Kids liked the game room. Staff was helpful when we needed some extra service in the room.

Wonderful place for a stay with a group and friends and family. There is a great lounge with a pool table and a ping pong table. The rooms are clean and nicely decorated and very confortable. We will come back.

My family dined there for brunch. The food was very good. For some reason I was expecting more on the menu . The ambience was nice , a little noisy as they were a few rambunctious boys. The potatoes were tasty but a little overcooked. We may try it again for dinner.